All 1 Star Reviews

7 Customer Reviews Written Overall


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How Irritating Can You Get?
From the moment I signed on with Constellation, I was barraged with constant emails, phone calls, and snail mail to get me to do install their junk stuff, promote them to my friends and relatives, and just being a general nuance. I told one of their staff that if they don't leave me alone, I going to cancel with them choose someone else even if it means higher rates. That finally stopped the ongoing irritations.
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I Don't Want Your Stupid Stuff from Xenia, OH on May 18th, 2021
Not provided as promised
Sign up for a 3 year plan at what I thought was a fantastic rate .Was suppose to go into effect in March Just got bill and found that it was not switched. Now I have to call and be aggravated and find out what happened. Why bother sending email and conformation letters regarding the plan
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Aggravated from Aurora, OH on March 30th, 2021
Billed almost double
Since change, my billed almost double in price. There was no saving, just increase. Looking for another company.
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Cherie C Naylor from Cleveland, OH on January 4th, 2021
Never got to use them. Bandits
Tomorrow Energy is still on my Duke bill and they are changing the rate every month: Low was 0.059 and high was 0.140.Trying to find out why. Who regulates this PCU and how do I get rid of these thieves. We are retired and on a fixed budget and this hurts.
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Bandits from Hamilton, OH on January 18th, 2020
Wanted to go back to our orginal provider
We did not realize our city we live in went into a contract with this company and how we found out was getting our first bill which was way higher then we had been paying before. I have made more phone calls then i care to say and even have an email from rosa a supervisor telling me i had been removed from the program and back too my orginal electric company. Got another bill with even more charges from them and literally called customer service again to have an agent laugh i dont think its funny in any way. This issue was suppose to have been resolved already but of course its not. Horrible customer service... Im following the steps and my next step is the bbb on this company. You better stick with aep guys this company here is a joke!
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William Brewer from Reynoldsburg, OH on September 3rd, 2019
Expensive
Wayyy to expensive!
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Marissa from Cleveland, OH on April 12th, 2019
Door to Door employee RUDE and Obnoxious
Just within the past hour, I had a young man, literally beating on my door. Upon answering, he introduced himself. I immediately told him that I was not interested. (my time is precious, as I am sure his is too) He proceed to explain that he was not selling anything. Again, I told him and very politely that I was not interested, at all. He then insisted on arguing with me, why I should listen. NOW, my patience is growing thin. I asked him to leave. He stated that I was rude.
NOW, He's a stranger that showed up on my doorstep. I did NOT call and ask him to come to my house. I did not ask him to BEAT upon my front door. Short, He was not WELCOME. I had asked him to leave several times which he refused to do. All he wantred to do was argue.
I suggest that YOU Better, Train and educate your employees. They're behaviour is a direct reflection of CONSTELLATION ENERGY. He didn't leave until I closed the door.
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Rude & Obnoxious from Cleveland, OH on October 16th, 2018


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