Compare the Best Electricity Suppliers in Columbus

Best value and quality

“ It was easy and seamless. They had the best price without all the fine print . Simple straight forward and no hassle . ”

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NGE will save you a lot of money if youre a smart consumer.

“ A lot of these negative reviews are from people who dont know how to shop. If you sign up on a 3 cent rate of course your rate is going to skyrocket in month 4. Its like they are offering you a nearly-free trial and you want them to do it forever?! Sign up for a 12 or 24 month plan, shop around when your contract expires and enjoy the savings. Just dont get greedy and expect the low 3 month prices to be the rates you pay all the time. ”

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Initial promotion price great...long term savings not so much

“ If you are interested in having a bill you have to pay monthly anyways help a charity then Xoom is a great option. It allows you to pay a bill you'd normally pay and donate to a cause you may care about. If you are interested in saving money then the only time you'll end up doing that is during the introductory offer on their flex plans. I had both gas and electric with Xoom and after months of comparing I found I would have been paying about half by simply going with my local supplier for electric (on both regular and 100% renewable plans) and there were many other options for better pricing on gas. I could have donated to the same charities Xoom participates in with the money I was saving monthly using a different supplier...probably could have donated more than what Xoom was from just my bill. ”

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Issues being an AEP Ohio Customer

“ It is time for me to sign up for a new electric supplier. I found a great rate at Constellation for 36 months. I tried to sign up on line, and kept getting an error code. I called in and spoke to a rep, who told me that since my SDI started with "000" I was not an AEP Ohio customer, I was actually with AEP Columbus Southern Power, which changed my rate from .549 to .579...pennies, I know however I was concerned that there would be issues with my bill because I knew I was, in fact an AEP Ohio customer (have been for 13 years...in the same residence). So I called AEP to verify with my name, address, account number, etc that I was indeed an AEP Ohio customer, and she says "Yes, you are definitely our customer". So I called Constellation again, trying to let them know I got verification that I was an AEP Ohio customer. Due to an error in their system, they cannot process me that way, they "have to process me as AEP Columbus Southern Power". I told the supervisor, George, that there must be an error in their system, and that I could not go forward with setting up my account because I was lacking faith in their system. I returned to the PUCO website and went to the next lowest price, which was .579 with Direct Energy, entered the same information that I gave Constellation (name, address, SDI, AEP Ohio) and the order was processed in less than a minute. Frustrating to know I wasted so much time today TRYING to give someone my business...but I wanted to put it in writing that you all need to check your system...it's wrong! ”

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Scam!!!

“ So they came knocking on my door telling me how they could lower my bill by 80$ at least and saying if i did want to ever cancel then to just contact them and tell them my guys name and the cancellation fee was only 10$. WRONG. What they failed to tell me when i agreed to sign up was itd be 10$ Fee for every month left in my contract. And they in fact did not lower my bill one bit, when in all reality me being with them raised my bill by 30$ every month.when i was with the supplier for aep i used 1,448 kw and the bill was 176$ when i was using aep supplier. After i switched to this company i used 1,182 kw and my bill was 180$! Thats a 266 kw difference and yet it was the same price. They are liars and pure fraud. DO NOT FALL FOR THEIR SCHEMES. ”

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Frontier Utilities responds June 29th, 2018:

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Switch right after promotional period

“ I went from paying $0.05 a KWH to 0.12! Make sure you are paying attention when the promotional rate it over! ”

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Rip-Off Company

“ They did not cancel my electric service as requested and price-gouged me for an extra month. Avoid at all costs! ”

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Scammers

“ They were giving me multiple supplier chargers I was paying over .19 a kWh when the market rate is about .06 a kWh and they never gave me my gift card I was supposed to receive Im with just energy now and I love them tell all your friends vista energy are scammers ”

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TERRIBLE EVERYTHING!!

“ I have been dealing with a billing issue with AEP for over 4 months!! Such a terrible experience and poor customer experience and service. When you call it takes FOREVER to get to someone who then is incompetent and usually has to transfer you. This is a terrible company with a very dissatisfied customer. ”

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Negative 1 REVIEW Company and Customer Service is awful and is the biggest SCAM- do not USE

“ Horrible experience- liars and over billed over 500 bucks and customer service is horrible!!!!!!!! ”

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Got got by this company

“ After the promotional price my rate increased, but slowly. In November my bill went from $50 a month to $125. December $160. I'm afraid to see January's bill. I switched back to AEP. Never again. If I could they will get a 0 rating. Rip off!!!!! ”

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SCAMMER IGS

“ When started with IGS, they said they would always be 10 % lower on rate and for first 5 they were,i was with them for 15 years, after first 5 years i stopped checking, then for past year price has been significantly higher, when i called they said i wasn't on preferred plan and hadn't been for past 5 years, their rate was 75 vs 50 for columbia gas 150 % higher and according to them had been for 5 years, note they never let me know, I wish I would have noticed earlier, saved 10 % for first 5yrs, paid 50 % higher for last 5yrs, not sure of center 5yrs, but paid significantly more in the end, I guess that is the plan. Unhappily scammed! ”

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