Our Grading of NRG Home

Rating Overall

show/hide details


How Ratings Work

NRG Home Plan Summary

NRG Home does not currently have any plans available on OH Energy Ratings.

We recommend plans from Symmetry Energy Solutions and Santanna Energy Services instead.

View NRG Home Plans

Customer Reviews of NRG Home

Reviews Overall

show/hide details


Read Reviews

Most Recent NRG Home Reviews  


Customer Service and Rates
Great service I'm very happy with my customer service experience and lower bill. Cindy from Bridgeport TX

Awesome Experience!
I tried it in a Sams called back in 3 months 3years later im saving money and getting checks Rick Waters from Coraopolis PA

Great company!!
I highly recommend them!! The reps are very nice and informative! You just gotta call back at 3 months to keep your low rate. Please listen when the reps tell you things they work there and theyre the experts. Thank you NRG Lexie arrington from Lorain OH


4-5 Star Reviews: 16 (14%)



Great company!!

I highly recommend them!! The reps are very nice and informative! You just gotta call back at 3 months to keep your low rate. Please listen when the reps tell you things they work there and theyre the experts. Thank you NRG

Lexie arrington from Lorain, Ohio
October 26th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 2 (2%)



Shop around

Had NRG after a bad experience with other supplier that almost doubled my rate after it expired. And paid high amount for 3 months not paying attention
NRG would have kept bus but price went from 6.7 to 7.6, therefore I called Frintier and now I'm paying less than I am now. Easy over the phone sign up
Ther

Joseph Moffitt from Pennsylvania
November 2nd, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 3 (3%)



NRG WILL NOT SAVE YOU ANY MONEY!!!

They did not save me a penny!!! In March and April 2020 DPL's prices was 4.4 cents /KwH. NRG charged me 10.4 cents per kWh and 11.5 cents in April. If you want to save money DO NOT USE NRG!!!

Mark from Vandalia, Ohio
May 13th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 95 (82%)



RIP OFF

They did not explain very well about the call back. I should not have to jump through hoops to keep my electric bill at a reasonable cost.

RIP OFF from Fairfield, Ohio
February 1st, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

NRG Home News  


No applicable blogs have been written


NRG Home FAQs  


Where can I order NRG Home electricity?


NRG Home does not have any electricity plans

Where can I order NRG Home natural gas?


NRG Home does not have any natural gas plans

What do customers think about NRG Home?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average NRG Home customer review is 1.7 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All NRG Home Plans