NRG Home -- Profile Analysis


Our Rating of NRG Home


Rating Overall
3.03
Market Perception
4.42
Operations
2.27
Products
4.03


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NRG Home Plan Summary

NRG Home does not currently have any plans available on OH Energy Ratings.

We recommend plans from Constellation and Provision Power & Gas instead.

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Customer Reviews of NRG Home

Reviews Overall

26th place
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Most Recent NRG Home Reviews  


No complaints
I have only positive thoughts so far for this company!! Eileen from Center Valley PA

r
great Nicholas from Brackney PA

Satisfied
I love the service n savings Jim Patterson from Altoona PA


4-5 Star Reviews: 34 (18%)



Helpful

I had a very easy time signing up with NRG HOME online for their services for gas and electric. I also have call their customer service and they are very nice and helpful. I'm glad I switched and hope to be a long time customer.

Tonya Little from Warren, Ohio
November 10th, 2021

Billing & Account Management
Customer Service
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How likely are you to recommend?

3-4 Star Reviews: 6 (3%)



First month with NRG.

Good prices.

Nannyg from Pennsylvania
February 5th, 2022

Billing & Account Management
Customer Service
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2-3 Star Reviews: 6 (3%)



2.8 times what the default utility rate was!

I dont know how these folks sleep at night, honestly. My elderly mom who is on a fixed income got talked into switching to this company while she was shopping in Walmart because they were touting supporting renewable energy solutions and she wanted to be a good citizen and support that. Long story short, that shopping trip cost her a total of $541.09 over the past 10 months. Her most recent electric bill for her modest 1500 square foot home was for $826.25 for one month!! I looked at what the default utility rate on that bill was and she paid $352.89 MORE ON ONE BILL than she would have had she not switched. These folks are predatory criminals. They should be ashamed!

SparkyChick from Loveland, Ohio
February 25th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 145 (77%)



2.8 times what the default utility rate was!

I dont know how these folks sleep at night, honestly. My elderly mom who is on a fixed income got talked into switching to this company while she was shopping in Walmart because they were touting supporting renewable energy solutions and she wanted to be a good citizen and support that. Long story short, that shopping trip cost her a total of $541.09 over the past 10 months. Her most recent electric bill for her modest 1500 square foot home was for $826.25 for one month!! I looked at what the default utility rate on that bill was and she paid $352.89 MORE ON ONE BILL than she would have had she not switched. These folks are predatory criminals. They should be ashamed!

SparkyChick from Loveland, Ohio
February 25th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

NRG Home News  


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NRG Home FAQs  


Where can I order NRG Home electricity?

NRG Home has electricity plans in Massachusetts, Illinois, Maryland, New Jersey, Ohio, and Pennsylvania

Where can I order NRG Home natural gas?

NRG Home does not have any natural gas plans

What do customers think about NRG Home?

That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average NRG Home customer review is 2.1 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.