Dayton Power and Light

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The Brush Electric Light and Motor Company came to Dayton in the early 1880s to light city streets. Shortly there after it changed its name to the Dayton Electric Light Company and its success grew by powering Dayton's numerous factories. By 1900, the company's profits attracted the attention of New York investors Anthony Nicholas Brady and A. M. Young. They sent a young electrical engineer, Frank Tait, to study the company. Thereafter, Tait's evaluation persuaded Brady and Young to immediately buy the Dayton Electric Light Company.

In July, 1911, owners of the Dayton Electric Light Company and the Dayton Citizens Electric Company agreed to merge the two companies as subsidiaries under a newly founded electric streetcar company, the Hills and Dales Electric Company. The resulting new company was named Dayton Light and Power (DP&L). Later that year, Frank Tait become president of DP&L. He remained so until 1945.

In 1985, the company reorganized to become DPL and moved DP&L to become its principal subsidiary. A decade later, the advent of energy choice brought more changes to DPL. To meet state deregulation laws, DPL divested its natural gas operations to Vectren in 2000. Though free to focus on electricity generation and sales, DPL looked for a way to expand sales growth. In 2011, AES Corp. agreed to buy DPL for $4.7 billion.

Today, DP&L services about 1.25 million people in west-central Ohio. Because its such an integral part of the greater Dayton community, DP&L gives back through its foundation with power grants, funding that supports economic development and cultural programs, and community investments. Since 1985, the DP&L Foundation has given over $38 million in grants to the Dayton region.

Dayton Power & Light Service Territory

Shop Dayton Power Light Cheap Electric Rates

DP&L delivers electricity to more than 525,000 customer accounts in west-central Ohio. It servies some or all of these Ohio counties:

Auglaize Darke Logan Preble
Brown Delaware Madison Ross
Butler Fayette Mercer Shelby
Champaign Greene Miami Union
Clark Hardin Montgomery Van Wert
Clinton Highland Pickaway Warren

Dayton Power & Light serves these cities:

Dayton Germantown Greenville Miamisburg Willmington

Shop for Dayton Power & Light Electricity Suppliers In Your Area.

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  1. Enter zip code.
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  3. Choose "residential" or "business".
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In Ohio, electricity utility service territories often overlap. If the tool reports that it has found more than one serving your zip code, don't worry! Just choose your local utility from those listed.

You'll then get to see the listing of all the energy suppliers' plans available in your area, along with rates, term lengths, and links to more detail information.

How to Start New Dayton Power & Light Service

The first step to starting DP&L electricity service is to call their customer service center at 800-433-8500 during normal business hours (Monday-Friday, 8 am-5 pm). Do this at least three business days before you need electricity service to start. You cannot start service online because DP&L prefers to verify your identity over the telephone.

Documents -- you'll need the following information when you call DP&L to start service:

  • Name
  • Date of birth
  • Address where electricity service is needed
  • Phone number
  • Driver's license number, passport, or other form of valid identification
  • Social Security number (which is needed to check your credit history)

Again, Dayton Power & Light needs three business days to process your service request.

Will I Need to Pay a Deposit?

Credit Rating -- Because you receive electricity service before you pay for it, DP&L extends you credit. Just like when you apply for a loan or a credit card, DP&L uses your credit history to determine your credit worthiness.

TIP -- Be sure to unfreeze your credit. If you have frozen your credit with any of the major credit agencies, you will need to have it temporarily unfrozen before you submit a new service request.

Pay a Deposit -- DP&L checks your credit to determine whether you will be required to pay a security deposit. However, you can establish credit worthiness through one of these methods:

  1. You are the property owner or meets the legally-accepted practices to verify credit.
  2. You had a prior account with DP&L for the same class of service within the past two years. Also, during the prior year of service, you did not have a late bill more than twice and did not have service disconnected for nonpayment, fraud or tampering.
  3. You have a guarantor who is a customer with DP&L and can pay your bills within 60 days if you fail to do so.

DP&L may also waive your security deposit requirement if another utility company sends a letter of credit on your behalf.

Ohio utilities are limited in the amount they can charge for a deposit. Customer deposits can be no more than the estimated average 30-day bill plus 30%. If you make payments on time for one year your security deposit will be credited to your account with interest earned.

Understand DP&L Delivery and Supply Charges

In Ohio, residential customers pay for both the cost to deliver their electricity as well as for the amount of electricity supply that they use.

  • Delivery Charges are fixed rate charges (tariffs) representing the cost of transmitting electricity to your home via Dayton Power & Light's powers. The charges cover the DP&L local infrastructure operating costs, maintenance, and ensure them a profit. Other usage-based charges are small costs from riders to fund projects, cover fees, etc. DP&L's delivery charges must be approved by Public Utilities Commission of Ohio (PUCO). All DP&L customers pay the same set Delivery rates no matter who supplies their energy.

  • Supply Charges represent the price for the amount of electricity that you use. Dayton Power & Light customers can choose the "Price to Compare" (PTC) for their electricity supply. However, because of Ohio's Energy Choice program, customers are free to also choose energy from competitive retail electricity suppliers.

  • Understand DP&L PTC Charges

    PUCO requires Dayton Power & Light to provide electricity supply at a default rate to customers in their service territory who don't shop for a retail supplier. Implementing the PTC default rates is overseen by PUCO as these repesent generation supply costs that are passed directly through DP&L onto consumers without mark up.

    Price to Compare (PTC)

    The PTC default rate represents the actual price the utility pays for the electricity. It includes not only the price to generate the electricity but also the cost to transmit it from power stations over high tension power lines to Dayton Power & Light's local electrical switch yards. From there, the electricity is distributed throughout the DP&L local electrical grid for delivery to homes.

    Each utilitly's PTC rates are determined during periodic auctions for set periods of the year. Consequently, PTC rates will only last for a few months. That means these electricity rates can vary seasonally; low some months, higher the next.

    Dayton Power & Light Current PTC Residential Rate: 4.605 cents per kWh, expires 7/31/2021

    NOTE: Some Ohio municipal utilities purchase energy for their local residents. Usually residents need to pay an opt-out fee if they don't want their electricity service to be aggregated. Check with your local government to learn how you might be effected.

    How Much Do DP&L PTC Charges Cost?

    The Dayton Power & Light PTC rate is a weighted average rate so higher usage results in a lower PTC. That makes it important for consumers to know and understand how much they are paying for their electricity in any one month.

    How much is the Dayton Power & Light PTC rate?

    PUCO estimates that the average Ohio residence uses an average of 750 kWh each month. Therefore, an average PTC bill roughly breaks down like this:

    Rate per 750 kWh Used Monthly Customer Charge Total
    PTC Supply Rate 4.605 cents 0 $34.54
    Monthly Distribution Charges (excluding riders) $0.0233154 per kWh $7.00 $24.49
    Total Bill $59.03

    Understand Ohio Energy Choice

    Ohio electric consumers are free to choose their own competitive retail electricity supplier. These alternative suppliers shop deals with different producers on the wholesale market to offer competitive rates. As such, their rates are not controlled by PUCO the same way that utilities are. This way, retail suppliers are able to offer competitively priced fixed rate plans for a variety of term lengths.

    Though it can seem confusing, shopping electricity plans is an easy process. The trick is finding the one that meets your needs. That's why retail energy suppliers in Ohio offer two types of plans:

  • Fixed Rates have their price rate set for the same price over the term of the contract. Customers can count on stable energy rates on plans lasting from 6 to 36 months. However, many fixed rate plans come with early cancellation fees for breaking a contract early.

  • Variable Rates Want to avoid getting tied to an electricity plan for months or years? Then choose a variable plan. Variable plan rates on these contracts can change from month to month depending on the price of the electricity supply. But while there's no contract, there's nothing to prevent your rate from going up one month or down the next. However, these plans don't have any termination fees and this allows customers the flexibility to shop for new rates and switch to better deals without paying any penalty.

  • Understand Your Energy Usage and Your DP&L Bill

    While your energy usage habits are unique to you, any Ohio native will tell you that winters can be bitterly cold and summers can be torridly hot. In the east north central region of the U.S., up to 55% of an average home's energy usage goes to space heating.

  • Though nearly one-fourth (24.3%) of Ohio homes use electricity for space heating, natural gas warms 65% of homes in the state.
  • Ohio residents use an average of 6% to 12% of their total annual energy costs for air conditioning.
  • The remainder of energy use goes to water heating, refrigeration, lighting, electronics, clothes dryers, cooking, and small appliances.

  • Want to learn more about your home energy usage? Dayton Power & Light customers can request up to 24 months of their electric usage plus other relevant information free of charge.

    The most effective way to cut your energy bills is to reduce your usage by sealing your doors and windows against winter and summer drafts. Adding insulation to your attic, sealing and insulating your basement, and purchasing a programmable or smart thermostat also improve your home's energy efficiency and help cut your electric bills. Your utility company can provide a wealth of resources and may offer programs to help you improve your home's energy performance.

    Understand Your Dayton Power & Light Bill

    Your Dayton Power & Light bill contains many details that can be confusing to customers. But there's lots of useful information to help you better understand your usage and rate. Below, we break down the most important items on a sample Dayton Power & Light Electric bill.

    Dayton Power & Light Sample Bill

    Understand Your Dayton Power Light Bill

    Understand Page 2 of Your Dayton Power Light Bill

    • A: The section shows your 11-digit account number, the bill due date, and the amount due.

    • B: This shows the customer name and mailing address.

    • C: Here you can seen the monthly account summary showing the statement's mailing date, the previous balance and payments made, any balance still pending, and this month's delivery and supply billed amounts.

    • D: This section shows the service address for this bill.

    • E: Here you'll find the date of the next meter reading.

    • F: A break down of your usage history which shows a comparison of your electricity usage for the year to date. You can also see the total usage in kWh for the year and the average monthly usage.

    • G: This section breaks down average daily usage amount during the billing periods and average ouside temparature.

    • H: This section displays meter read details, including the billing period, the previous meter reading, and the current meter reading on the date the meter was read.

    • I: The is section show the metered usage amount, and the rate description-type.

    • J: Here, customers can easily phone numbers and other resources for reporting emergencies, making on-line payments, and how to reach DP&L customer service.

    • K: This is the detatchable mail-in payment stub. It displays important account payment information such as your 11-digit account number, the due date of the bill, the amount due, the address for the service, and where to mail your payment.

    • L: Page two of your bills provides room for important messages from DP&L as well as infomration on the current Price to Compare, a breakdown of your DP&L Delivery charges, and details about your electricity supply charges

    • M: This section discloses the costs of renewable energy programs that Dayton Power & Light participated in. However, these programs ended in September, 2020.

    DP&L Coupons, Energy Promotions, Discounts, Rebates and Promo Codes

    As your local electric utility, DP&L offers several rebate and energy efficiency programs to help customers save money off their monthly bill by upgrading their home's energy performance. Some programs also offer money-saving incentives while others could make paying your monthly bills much easier during those expensive winter months.

    Program Name Program Type Benefit
    Payment Extension Program Bill payment assistance

    One-time payment extension gives you a little more time to make your bill payment. Call Dayton Power & Light Customer Service or log in to your Dayton Power & Light account to apply.

    Home Weatherization Assistance Program (HWAP) Residential Energy Efficiency Ohio Development Services Agency program for eligible homeowners and renters whose income does not exceed 200% of the poverty guidelines of the Federal Poverty Guidelines may receive energy efficiency improvements to their homes at NO COST:
  • Energy audit to determine improvements.
  • Upgrading insulation.
  • Installing a new natural gas furnace.

  • PUCO Winter Reconnect Order Bill payment assistance

    Starting October 5, if your service has been shut off for non-payment or you have a shutoff notice, you can maintain or restore service for just $175 plus a reconnection fee - no matter how much you owe. Call DP&L Customer Service.

    Home Energy Assistance Program (HEAP) Bill payment assistance

    Federal grant to help pay your winter heating bills.To qualify for HEAP, your annual household income cannot exceed 175% of the poverty guidelines.

    Percentage of Income Payment Plan Plus (PIPP Plus) Bill payment assistance

    Helps eligible Ohioans manage their energy bills year- round. Payments are based on a percentage of household income and are consistent year-round. To qualify your annual household income cannot exceed 150% of the federal poverty guidelines.

    Gift of Power Program Bill payment assistance

    Funded by a DP&L corporate grant, along with customer and community donations, to assist families and neighbors in staying warm. Every dollar given is administered by The Salvation Army.

  • Open to all DP&L customers who are notified they will receive or have received a disconnection notice.
  • Contact the Salvation Army at 937-528-5120
  • Dayton Power & Light Payment Plan Bill payment assistance

    Dayton Power & Light offers residential customers 3 types of payment plans:

  • The 1/9 Pay Agreement: Pay a past due balance that is divided evenly over 9 month period, while continuing to pay new charges.
  • The The 1/6 Pay Agreement: Pay a past due balance that is divided evenly over 6 month period, while continuing to pay new charges.
  • Winter Heating Plan: From November 1 through April 15 customers can avoid disconnection by paying 1/3 of their DP&L balance due each month. Upon completion of the Winter Heating Plan customers begin a payment plan to pay off their remaining balance.
  • Apply by contacting Dayton Power & Light Customer Service or by logging into your account.

  • Dayton Power & Light Reviews

    Since Dayton Power & Light serves mid-sized midwest market segment, Ohio residential customers can get a better picture of how good a job it does by comparing it to to other medium-scale utilities. Dayton Power & Light is accredited with the BBB and was well-rated in both J.D. Power's utility residential customer satisfaction studies.

    OH Energy Ratings Score Better Business Bureau J.D. Power 2020 Electricity Utility Study
    N/A accredited,
    A+ rating
    of 1000 pts

    How do I Get the Cheapest DP&L Rate?

    Shopping for a new DP&L Choice Plan can seem bewildering at first. Once you understand how it works, though, it's an easy and straightforward process. That said, you should have these three things with you when you shop for electricity.

    1. Your current bill. Your past usage per billing period can help you estimate a how much a plan might cost you each month.
    2. The current DP&L PTC and expiration date. Knowing the current DP&L supply price lets you compare rates offered by retail energy suppliers. This way, you can get a better feel for what suppliers are offering, for how long, and if any of their incentives make their price work for your family's need.
    3. Your Dayton Power & Light of Ohio customer account number. This 11 digit number is located on your bill. Having it handy lets you sign up with a retail supplier right away.

    Dayton Power & Light Shopping Questions

    Savvy electricity customers know that by asking the right questions they'll learn exactly what they need to save money or how to avoid making a bad choice. When you shop for electricity service in Ohio, always be sure to ask these important questions:

    • Is the rate competitive with the current DP&L supply rate?
    • Is the rate variable or is it fixed?
    • How long does the plan last?
    • What happens when the contract expires?
    • Does the plan have any recurring monthly charges?
    • Does the plan come with an early cancellation fee?
    • Does the supplier offer any customer incentives or rewards?

    Other Common Ohio Electricity Questions:

    Who bills me? Dayton Power & Light sends a single bill that outlines and adds up your monthly charges.

    What are the Terms of Service? Energy Choice Plans have Terms of Service that explain and identify specific charges and any fees a customer will face when they sign up for an electricity plan. Not all suppliers have the same terms. That's why all Ohio energy choice customers should read and understand the terms of service and contract summary for any plan they are interested in before they sign on to the plan.

    What are early termination fees? Switching retail suppliers before a contract ends can involve paying early termination fees. These can take a chomp out of your checking account you if you want to switch retail providers before your plan contract ends.

    Where can I find more information on my usage? DP&L customers can request up to 24 months of their energy usage plus other relevant information free of charge.

    Read Dayton Power & Light Customer Reviews

    Compare Electricity in Your Area

    Electricity Service Out? Contact Dayton Power & Light!

    Having problems or interruptions with your Dayton Power & Light electricity? Here's the proper people to call:

    • Billing problems? - First thing to do is contact Dayton Power & Light. If you have trouble paying your monthly bill call Dayton Power & Light's Customer Service: 1-800-433-8500
    • Need extra time to pay your energy bill? Customers can request an extension by calling Customer Service or by applying on-line.

    Emergencies and Outages

    All power transmission lines are extremely dangerous! Never attempt to move a downed power line by yourself. Call 911 and then notifiy Dayton Power & Light.

    • Report safety hazards involving power lines immediately to DP&L at 877-4OUTAGE (877-468-8243).
    • You can also report downed lines or outages at DP&L's website
    • Check Dayton Power & Light's current electric outages as they are being repaired.

    Latest Dayton Power & Light News  

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