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Founded in 1999 and licensed to sell electricity in Texas in 2002, Spark Energy is now a national retail electricity and natural gas provider. They now provider electricity and/or natural gas services in the following states: Arizona, California, Colorado, Connecticut, Florida, Illinois, Indiana, Maryland, Massachusetts, Michigan, Nevada, New Mexico, New York, Ohio, Pennsylvania and Texas.

Our Grading of Spark Energy

Rating Overall

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Spark Energy Plan Summary

Spark Energy does not currently have any plans available on OH Energy Ratings.

We recommend plans from Symmetry Energy Solutions and Santanna Energy Services instead.

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Customer Reviews of Spark Energy

Reviews Overall

17th place
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Most Recent Spark Energy Reviews  


Great company and great rate.
So far my bill went down and I find the whole experience easier and more convenient than what I had before I can pay online and there are no fees. Love it. Babsy_2004 from Keller TX

Marked down for the first short bill
Ordering was easy, hand off to Spark was seamless. First bill was only 20 days, which was small enough to miss the rebate. So if you're switching you may want to time it to be closer to the beginning or end of the cycle. Fred from Colleyville TX

Spark Energy customer for life
Exceeded my expectations. Happy Customer from Dallas TX


4-5 Star Reviews: 41 (26%)



Great company and great rate.

So far my bill went down and I find the whole experience easier and more convenient than what I had before I can pay online and there are no fees. Love it.

Babsy_2004 from Texas
September 2nd, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 18 (11%)



Price was in the top 2, but the website/monitoring is lacking

I really liked my two previous companies, but switched from both once the promotion of the first year ended. This company had one of the cheaper plans for the energy that my home uses during a year period. I figured that all companies at this point are the same. Who ever needs to call into an electric company? You go online, pay your bill, and view your usage. BUT.... you can't view your usage real time it seems. So my plan that I need to use so much energy before I hit that bill credit, I can't monitor. There are some months that I am below the threshhold, but could easily (as terrible as this does seem to me) turn on some extra stuff, to bring myself up to the 1000kw I need. But I can't even tell this info. Which I have never seen with a company before this. ??? If you are going with a threshold plan, I would maybe avoid spark at this point until they fix this.

Jill Jere from Texas
April 22nd, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 17 (11%)



Problems Galore from the Beginning

We've been with Spark from the beginning and we have had numerous problems. For the first few years it was always administrative related...wrong address, wrong billing amount, etc. Now our problem is our contract expired the end of December and we did not renew on time. So they took our rate from 6.5cents to 16.9cents. When I called to renew for 24 months and complain about the bill, they refused to make a reasonable adjustment. They offered a $75 credit on a $565 bill. We cancelled our service.

Martha Walker from Texas
January 24th, 2019

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 68 (43%)



No Rewards

I mailed my first rebate coupon to get redeemed for $50 as instructed and never received the rebate. After contacting them to let them know I had not received it after few months, they wrote back and said they did not receive it and now the coupon has expired. Horrible customer service...specially since I had a picture of the filled out coupon showing it was done months ago

Steve from Texas
August 31st, 2021

Billing & Account Management
Customer Service
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Spark Energy News  


No applicable blogs have been written


Spark Energy FAQs  


Where can I order Spark Energy electricity?


Spark Energy has electricity plans in Texas, Maryland, Pennsylvania, and Illinois

Where can I order Spark Energy natural gas?


Spark Energy does not have any natural gas plans

What do customers think about Spark Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Spark Energy customer review is 2.5 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All Spark Energy Plans  


Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
36 Month Fixed Rate
36 month
Fixed Rate
$0.669 / ccf
6.2% under market rate
Compared to the current Duke rate of $0.7130 / ccf
$0.00 monthly recurring charge
36 Month Fixed Rate
36 month
Fixed Rate
$0.699 / ccf
2.0% under market rate
Compared to the current Duke rate of $0.7130 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.695 / ccf
2.5% under market rate
Compared to the current Duke rate of $0.7130 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.599 / ccf
16.0% under market rate
Compared to the current Duke rate of $0.7130 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.555 / ccf
22.2% under market rate
Compared to the current Duke rate of $0.7130 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.599 / ccf
16.0% under market rate
Compared to the current Duke rate of $0.7130 / ccf
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.749 / ccf
$0.00 monthly recurring charge
2 Year Fixed Rate
24 month
Fixed Rate
$0.499 / ccf
30.0% under market rate
Compared to the current Duke rate of $0.7130 / ccf
$0.00 monthly recurring charge
1 Year Fixed Rate
12 month
Fixed Rate
$0.599 / ccf
16.0% under market rate
Compared to the current Duke rate of $0.7130 / ccf
$0.00 monthly recurring charge
12 Month Indexed Rate
12 month
Indexed Rate
$0.635 / ccf
10.9% under market rate
Compared to the current Duke rate of $0.7130 / ccf
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.579 / ccf
18.8% under market rate
Compared to the current Duke rate of $0.7130 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.599 / ccf
16.0% under market rate
Compared to the current Duke rate of $0.7130 / ccf
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
$0.425 / ccf
40.4% under market rate
Compared to the current Duke rate of $0.7130 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.899 / ccf
$0.00 monthly recurring charge
Variable Rate
1 month
Variable Rate
$0.595 / ccf
16.5% under market rate
Compared to the current Duke rate of $0.7130 / ccf
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.999 / ccf
$0.00 monthly recurring charge
18 Month Fixed Rate
18 month
Fixed Rate
$0.555 / ccf
22.2% under market rate
Compared to the current Duke rate of $0.7130 / ccf
$0.00 monthly recurring charge
Popular Plan
30 month
Fixed Rate
$0.499 / ccf
30.0% under market rate
Compared to the current Duke rate of $0.7130 / ccf
$0.00 monthly recurring charge