Customer Reviews for Public Power

People have been reviewing Public Power on PA Energy Ratings, giving you an understanding of being Public Power's customer is like.

Additionally, we combine customer ratings with an array of other variables to develop a more comprehensive rating. Read PA Energy Ratings analasys of Public Power.

Informational Links

Ratings by Star

Public Power's Customer Reviews Summary

Public Power Scores and Ratings:

OH Energy Ratings Overall Score for Public Power

3.1 / 5

Public Power Reviews

97 Reviews for Public Power

97

total reviews

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What People Are Asking About Reviews for Public Power?

Is Public Power good?

Public Power is generally rated with an average user review of 3.1/5.0 stars. They have a wide variety of energy plans suited to any energy need starting from rates as low as 9.89¢/kWh!

Is Public Power expensive?

Public Power has energy plans starting as low as 8.59¢/kWh with their Electric 12 Month Fixed Rate WITH MRC. The average Public Power plan rate is 10.54¢/kWh. The average rate for energy plans across other retail providers is 11.42¢/kWh.

Who is the best electricity provider in Ohio?

The best electricity providers are:



Does Public Power take reviews seriously?

Public Power has an average user review of 3.1 / 5.0 stars; they respond to 100% of their customer's reviews.

How do I leave a review for Public Power?

At OH Energy Ratings you will find one of the most straightforward, comprehensive, and longest-running Public Power customer review communities around. With 35 reviews so far, we pride ourselves in our ability to showcase and facilitate customer reviews so that you know you'll be getting the electricity provider that's right for you! If you are a Public Power customer and would like to make yourself heard, then you are welcome to leave a review on our Public Power Customer Reviews Page.



Recent Good Review from D-dog13

Overall Rating
Public power
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Very good rates, easy sign p process

Steve from Brookpark, OH on March 20th, 2024
Overall Rating
Happy
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Was glad we could sign up for the 10 month fixed rate a Our rate of


0.609 per kw. Our ele bill for Feb. was 176.00 better then 340.00.

Cathy Naylor from Howard, OH on March 19th, 2024
Overall Rating
I Switched
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Easy and fast to switch over.

David from Ashtabula, OH on March 18th, 2024
Overall Rating
Review
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Good

David from Ashtabula, OH on March 12th, 2024
Overall Rating
Easy sign up for annual savings
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

We recently changed Public Power and should save around $100 a year on our annual electricity costs.

D-dog13 from Massillon, OH on September 1st, 2025
Overall Rating
Public power
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Easy to apply

SDM from Berea, OH on March 15th, 2024
Overall Rating
Lowering power bills
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I have no problem with Public Power. It is not their fault that State of Ohio political members are still cheating us with the cost of electricity. I would like to see the responsible people art punished and the citizens of Ohio will be refunded the money they were overcharged. The the men responsible for this should help pay back the people instead of the taxpayers of Ohio

Retribution from Zanesville, OH on March 8th, 2024
Overall Rating
Easy to apply
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Good experience. Thank you.

Carl from Clayton, OH on March 5th, 2024
Overall Rating
Good service
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Thank you for making this choice so easy.

Carl from Clayton, OH on March 4th, 2024
Overall Rating
Public Power
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Very good services

SDM from Berea, OH on February 18th, 2024
Overall Rating
Ohio Power Review
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Very easy and simple to apply

SDM from Berea, OH on March 3rd, 2024
Overall Rating
My experience
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

It's really too soon to really tell if they are going to save me any money or not, since my billing cycle hasn't switched over yet.

Ramona Rasey from Toledo, OH on January 8th, 2024
Overall Rating
Expensive
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Not cheap. November bill well over $100 despite living alone and keeping thermostat between 68 and 70 degrees F.

Not Cheap. Huge Bill For November. from Cleveland, OH on December 30th, 2025
Overall Rating
Extortion
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I feel that locking people into contracts then raising rates and stick people with a 200 dollar charge for leaving for a more reasonable rate and forcing people back into renegotiating. It's very stressful. None of this feels ethical

Kelly Hughes from Cleveland, OH on February 26th, 2024
Overall Rating
Cant comment yet. No changes made
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I have yet to see a change in my bill. My last bill still had the old provider.

Julie Zeigler from Canton, OH on January 7th, 2025
Overall Rating
Bad experience. Bad company.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Bill is now higher, rate did not change. VERY disappointed.

Tom from North Ridgeville, OH on March 11th, 2024
Overall Rating
No service
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I contacted them in June and they still hadnt done anything about transferring the account from Aep to them costing me hundreds of dollars, poor customer service, dont switch to them they are slow of taking care of business

Kathy from Scio, OH on September 25th, 2023
Overall Rating
Terrible
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Terrible customer service

Terrible from Massillon, OH on September 15th, 2023

Compare Public Power to Similarly Reviewed Electricity Companies

Company
Plan Name
Price
MRC
The 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Type
12-Month Electric Choice Plan
11.50¢
$0.00 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Electric 20 Month Standard Fixed Rate
10.49¢
$0.00 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Electric 12 Month Standard Fixed Rate
10.59¢
$0.00 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Electric 15 Month Standard Fixed Rate
10.49¢
$0.00 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Electric 12 Month Fixed Rate WITH MRC
8.59¢
$14.95 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability