Public Power Customer Reviews

Good

My experience with Ohio energy was acceptable and the customer service rep was very clear on helping me to pick the right service at that time. I would highly recommend their service here in my area

Worked out great. Reduced my cost of electric and was great

My electric bill literally was cot 75 percent

To soon to tell about this company

Very happy! My bill was $50.00 less last month

Easy ordering experience-quick completion and transition to provider

The only problem we had is it took almost three months to get us switched over and that was during the highest bills of the year.

Easy!!

Very slow on callback - several days but rates qwee the best.

I did not realize there was a charge each month of almost $10.00 or I probably would not have chosen it but it is still to be seen if it makes a difference in my costs.

It brags of savings but I haven't seen any.

I am paying triple the going rate and the costmer services is awful. If you want to pay far more for your electricity this is the company for you. Single family home during winter months over 700 dollars per month.

I did the submission and it never went through. Not sure whether it was Ohio Energy Services or Public Power never received it....but my current electric provider charged me a very high rate and my June bill was crazy high. $200 more than I expected!

I have not seen the new rates hit my bill yet

I signed up but have heard absolutely nothing. I literally have no idea if I'm on their plan or not. Worst follow up communication I've ever experienced.

I signed up on line for electric, but you never changed me over. I called a couple of weeks later, because I got an email. There was a number that I was to call. The customer service rep said I would need to call another number on Monday. She could not help me. She said they needed to verify it was me. Why couldn't she do that. After all she is your customer service rep.! She said she would leave them a message. I never called them back and I never got a call, and so, I never got signed up. Why have customer service if they can not help?