Customer Reviews for Public Power

Very good rates, easy sign p process

Was glad we could sign up for the 10 month fixed rate a Our rate of

Easy and fast to switch over.

Good

Good

My experience with Ohio energy was acceptable and the customer service rep was very clear on helping me to pick the right service at that time. I would highly recommend their service here in my area

Worked out great. Reduced my cost of electric and was great

My electric bill literally was cot 75 percent

To soon to tell about this company

Very happy! My bill was $50.00 less last month

Easy ordering experience-quick completion and transition to provider

Easy to apply

I have no problem with Public Power. It is not their fault that State of Ohio political members are still cheating us with the cost of electricity. I would like to see the responsible people art punished and the citizens of Ohio will be refunded the money they were overcharged. The the men responsible for this should help pay back the people instead of the taxpayers of Ohio

Good experience. Thank you.

Thank you for making this choice so easy.

Very good services

The only problem we had is it took almost three months to get us switched over and that was during the highest bills of the year.

Easy!!

Very slow on callback - several days but rates qwee the best.

I did not realize there was a charge each month of almost $10.00 or I probably would not have chosen it but it is still to be seen if it makes a difference in my costs.

Very easy and simple to apply

It's really too soon to really tell if they are going to save me any money or not, since my billing cycle hasn't switched over yet.

I feel that locking people into contracts then raising rates and stick people with a 200 dollar charge for leaving for a more reasonable rate and forcing people back into renegotiating. It's very stressful. None of this feels ethical

It brags of savings but I haven't seen any.

Bill is now higher, rate did not change. VERY disappointed.

I contacted them in June and they still hadnt done anything about transferring the account from Aep to them costing me hundreds of dollars, poor customer service, dont switch to them they are slow of taking care of business

Terrible customer service

I am paying triple the going rate and the costmer services is awful. If you want to pay far more for your electricity this is the company for you. Single family home during winter months over 700 dollars per month.

I did the submission and it never went through. Not sure whether it was Ohio Energy Services or Public Power never received it....but my current electric provider charged me a very high rate and my June bill was crazy high. $200 more than I expected!

I have not seen the new rates hit my bill yet

I signed up but have heard absolutely nothing. I literally have no idea if I'm on their plan or not. Worst follow up communication I've ever experienced.

I signed up on line for electric, but you never changed me over. I called a couple of weeks later, because I got an email. There was a number that I was to call. The customer service rep said I would need to call another number on Monday. She could not help me. She said they needed to verify it was me. Why couldn't she do that. After all she is your customer service rep.! She said she would leave them a message. I never called them back and I never got a call, and so, I never got signed up. Why have customer service if they can not help?