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XOOM Energy is a retail energy provider that offers electricity and natural gas service in select states. Service areas include California, Ohio, Connecticut, Pennsylvania, Delaware, Rhode Island, Texas, Virginia, Washington D.C., Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, and New York.

Our Grading of XOOM Energy

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XOOM Energy Plan Summary

Total Plans

3

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Customer Reviews of XOOM Energy

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Most Recent XOOM Energy Reviews  


Saticfied
We have been with Xoom Energy for about 4 years and have had no issues we have had great customer service no problems with the billing .Our bills have been between $115 and $200 . I would recomend Xoom energy . Serena from Troy TX

Xoom is great
I've been with Xoom almost a year and have had zero issues with them. And the rates are excellent. Ed from Webster TX

Great service
I signed up in the fall of 2018, very skeptical like most people, but I was also tired of paying high gas bills. I decided to try the service and got my first bill to my surprise it was actually lower. Great job Xoom energy! Thanks for the two year fixed rate. M. Harrison from Novi MI


4-5 Star Reviews: 6 (13%)



Unlimited Energy

I never knew unlimited electricity for one flat fee was a possibility. But I'm loving it. Its 89 and humid outside, and its 68 degrees in here. No cost per kilowatt just one flat rate every month. Fabulous!

Debra from Cleveland, Ohio
July 31st, 2018

Billing & Account Management
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3-4 Star Reviews: 1 (2%)



Love it

So prior to getting Xoom energy, I had read the reviews on yelp and I was aware that I need to read the contract carefully so I would not get tricked. I did that, and too say the least I am very happy with my decision to go with Xoom energy. I love how they allow you to pay for a kid every month as well as providing affordable and efficient gas!

delly doobz from New York
March 14th, 2017

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2-3 Star Reviews: 7 (16%)



Initial promotion price great...long term savings not so much

If you are interested in having a bill you have to pay monthly anyways help a charity then Xoom is a great option. It allows you to pay a bill you'd normally pay and donate to a cause you may care about. If you are interested in saving money then the only time you'll end up doing that is during the introductory offer on their flex plans. I had both gas and electric with Xoom and after months of comparing I found I would have been paying about half by simply going with my local supplier for electric (on both regular and 100% renewable plans) and there were many other options for better pricing on gas. I could have donated to the same charities Xoom participates in with the money I was saving monthly using a different supplier...probably could have donated more than what Xoom was from just my bill.

Brooke from Columbus, Ohio
October 22nd, 2018

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1-2 Star Reviews: 34 (76%)



Shop around elsewhere

This place is a joke! I received my first bill with Xoom Energy as my supplier and their eaters were about $100 more than what my average bill looked like prior to switching. When I first switched to Xoom as my natural energy supplier I was told that they offered lower rates then my current supplier, the salesman lied to me, it was a hassle to switch and now Im stuck with them for two more months. Shop elsewhere before signing a contract with Xoom Energy.

Angel Wells from Akron, Ohio
December 17th, 2019

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XOOM Energy News  


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XOOM Energy FAQs  


What is the cheapest plan that XOOM Energy has?


The cheapest plan XOOM Energy has is SureLock 12, with rates starting at $0.339. This is a 12 month plan. You can find details for that plan here.

Where can I order XOOM Energy electricity?


XOOM Energy has electricity plans in Connecticut, Illinois, Massachusetts, Maryland, Maine, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, and Texas

Where can I order XOOM Energy natural gas?


XOOM Energy has natural gas plans in California, Illinois, Maryland, Michigan, New Jersey, New York, Ohio, and Pennsylvania

What do customers think about XOOM Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average XOOM Energy customer review is 1.8 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Recommended Natural Gas Plans  


Plan Name
Company
/
Rating
Length
Price
6 months
$0.299 per CCF
24 months
$0.335 per CCF
12 months
$0.325 per CCF
12 months
$0.325 per CCF
18 months
$0.429 per CCF
12 months
$0.399 per CCF
36 months
$0.429 per CCF

All Natural Gas Plans  


Plan Name
Company
/
Rating
Length
Price
12 months
$0.399 per CCF
24 months
$0.399 per CCF
12 months
$0.339 per CCF