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XOOM Energy is a retail energy provider that offers electricity and natural gas service in select states. Service areas include California, Ohio, Connecticut, Pennsylvania, Delaware, Rhode Island, Texas, Virginia, Washington D.C., Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, and New York.

Our Grading of XOOM Energy

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XOOM Energy Plan Summary

Total Plans

3

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Customer Reviews of XOOM Energy

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Most Recent XOOM Energy Reviews  


Happy Customer
Ive been with Xoom for 5 years now and havent had any issues at all. My bill has always been what I expected it to be and the customer service is great for the most part. They arent perfect but compared to the other companies Ive used theyve been the best. Julie from University Park TX

Been a happy and satisfied customer of XOOM Energy since 2015
Been happy and satisfied with the overall service and customer service interaction with Xoom Energy in Texas since being referred to them in 2015. I've continued to recommend them to my family and to several home buyer clients. Robin from Frisco TX

Works perfect me and my families need.
The process was simple to sign up and simple to choose the best plan. The company has been consistent and reliable. Linda M. from Washington DC


4-5 Star Reviews: 9 (12%)



Unlimited Energy

I never knew unlimited electricity for one flat fee was a possibility. But I'm loving it. Its 89 and humid outside, and its 68 degrees in here. No cost per kilowatt just one flat rate every month. Fabulous!

Debra from Cleveland, Ohio
July 31st, 2018

Billing & Account Management
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3-4 Star Reviews: 1 (1%)



Love it

So prior to getting Xoom energy, I had read the reviews on yelp and I was aware that I need to read the contract carefully so I would not get tricked. I did that, and too say the least I am very happy with my decision to go with Xoom energy. I love how they allow you to pay for a kid every month as well as providing affordable and efficient gas!

delly doobz from New York
March 14th, 2017

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2-3 Star Reviews: 10 (13%)



Initial promotion price great...long term savings not so much

If you are interested in having a bill you have to pay monthly anyways help a charity then Xoom is a great option. It allows you to pay a bill you'd normally pay and donate to a cause you may care about. If you are interested in saving money then the only time you'll end up doing that is during the introductory offer on their flex plans. I had both gas and electric with Xoom and after months of comparing I found I would have been paying about half by simply going with my local supplier for electric (on both regular and 100% renewable plans) and there were many other options for better pricing on gas. I could have donated to the same charities Xoom participates in with the money I was saving monthly using a different supplier...probably could have donated more than what Xoom was from just my bill.

Brooke from Columbus, Ohio
October 22nd, 2018

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1-2 Star Reviews: 59 (79%)



Buyer Beware

I enrolled on-line 09/08/2020 but then changed my mind and immediately canceled both by phone through Xoom's customer service 800# and also on-line, within 15 minutes from enrolling. The customer service rep stated that I must pay the $100 termination fee, even though no service had ever been provided and would not commence until 09/24/2020 if I did decide to use them as my supplier.

Gail from South Point, Ohio
September 9th, 2020

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XOOM Energy News  


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XOOM Energy FAQs  


What is the cheapest plan that XOOM Energy has?


The cheapest plan XOOM Energy has is SureLock 12, with rates starting at $0.399. This is a 12 month plan. You can find details for that plan here.

Where can I order XOOM Energy electricity?


XOOM Energy has electricity plans in Connecticut, New York, New Jersey, Illinois, Texas, Ohio, Rhode Island, Pennsylvania, Massachusetts, Maryland, Maine, and New Hampshire

Where can I order XOOM Energy natural gas?


XOOM Energy has natural gas plans in California, Illinois, Maryland, New Jersey, New York, Ohio, Pennsylvania, and Michigan

What do customers think about XOOM Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average XOOM Energy customer review is 1.7 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All XOOM Energy Plans  


Plan Name
Company
/
Rating
Length
Price
12 Month Fixed Rate
12 month
Fixed Rate
$0.429 / ccf
24 Month Fixed Rate
24 month
Fixed Rate
$0.429 / ccf
12 Month Fixed Rate
12 month
Fixed Rate
$0.399 / ccf