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XOOM Energy is a retail energy provider that offers electricity and natural gas service in select states. Service areas include California, Ohio, Connecticut, Pennsylvania, Delaware, Rhode Island, Texas, Virginia, Washington D.C., Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, and New York.

Our Grading of XOOM Energy

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XOOM Energy Plan Summary

Total Plans

3

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Customer Reviews of XOOM Energy

Reviews Overall

34th place
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Most Recent XOOM Energy Reviews  


Xoom energy is great!
Im so happy to see my bills lower. I never knew about we shop around until someone contacted me and over this last year my bills have been lower than ever. And the customer service has been good too bc I had one minor problem I made while signing up and they fixed it immediately- thought I'd include. Alicia from Leetonia OH

GREAT SERVICE!!!
Xoom energy is awesome! My rate is great and Ive seen long term savings over the last 12 months! Will for sure use this service again! Cole from Akron OH

STRESS FREE
I have over 15 accounts as a family for the past 3 years now. I like how simple it is to get service with xoom & how easy it is to get a hold of customer service for whatever reason, unlike other companies. OVERALL my bills are decent & there is NO hidden FEES. Pay attention to your BILL! Sometimes going the "CHEAP" route becomes an EXPENSIVE route in the long term. XOOM from Houston TX


4-5 Star Reviews: 12 (14%)



Xoom energy is great!

Im so happy to see my bills lower. I never knew about we shop around until someone contacted me and over this last year my bills have been lower than ever. And the customer service has been good too bc I had one minor problem I made while signing up and they fixed it immediately- thought I'd include.

Alicia from Leetonia, Ohio
April 15th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 1 (1%)



Love it

So prior to getting Xoom energy, I had read the reviews on yelp and I was aware that I need to read the contract carefully so I would not get tricked. I did that, and too say the least I am very happy with my decision to go with Xoom energy. I love how they allow you to pay for a kid every month as well as providing affordable and efficient gas!

delly doobz from New York
March 14th, 2017

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2-3 Star Reviews: 12 (14%)



Initial promotion price great...long term savings not so much

If you are interested in having a bill you have to pay monthly anyways help a charity then Xoom is a great option. It allows you to pay a bill you'd normally pay and donate to a cause you may care about. If you are interested in saving money then the only time you'll end up doing that is during the introductory offer on their flex plans. I had both gas and electric with Xoom and after months of comparing I found I would have been paying about half by simply going with my local supplier for electric (on both regular and 100% renewable plans) and there were many other options for better pricing on gas. I could have donated to the same charities Xoom participates in with the money I was saving monthly using a different supplier...probably could have donated more than what Xoom was from just my bill.

Brooke from Columbus, Ohio
October 22nd, 2018

Billing & Account Management
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1-2 Star Reviews: 66 (78%)



Make sure you renew or cancel before

I received a bill for over $700 because I didnt respond to the letter that was mailed and theres nothing they can do to help me. On top of that, cancelling or renewing the policy can take 1-2 billing cycles and I may still receive bills that high until it takes effect. This is ripping people off charging 10.99 pkw. Are Roy kidding me!? This company is a joke and I do NOT recommend unless you are on top of knowing exactly when your service is due to renew. How can we rely solely on the mail to renew a contract!? A phone call seems more logical for a company if they care about their customers and want to continue to keep their business. Instead Im stuck with a house payment for my electric bill and possibly for 2 more months! Shame on Xoom

Jen from Canton, Ohio
September 20th, 2021

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XOOM Energy News  


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XOOM Energy FAQs  


What is the cheapest plan that XOOM Energy has?


The cheapest plan XOOM Energy has is SureLock 24, with rates starting at 0.635. This is a 24 month plan.

Where can I order XOOM Energy electricity?


XOOM Energy has electricity plans in Pennsylvania, New Jersey, Ohio, Illinois, Connecticut, Texas, Rhode Island, Massachusetts, Maryland, Maine, New Hampshire, and New York

Where can I order XOOM Energy natural gas?


XOOM Energy has natural gas plans in Pennsylvania, New Jersey, Michigan, California, Georgia, Illinois, Maryland, and Ohio

What do customers think about XOOM Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average XOOM Energy customer review is 1.8 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All XOOM Energy Plans  


Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
$0.719 / ccf
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.659 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.689 / ccf
$0.00 monthly recurring charge