Direct Energy is one of the largest providers of energy and energy-related services in North America. With customers in all 50 states, 10 Canadian provinces, and Washington, D.C. Direct Energy has also shown to be a progressive company, developing new plans, products and technology that deliver consumer insights and resources to help them save money. The Nest Learning Thermostat, Plenti and their personalized Online Account Manager are all tools that Direct Energy puts in the hands of their customers to use less energy. They're also very progressive, with active social communities on Facebook, Twitter and Pinterest that help them stay in contact with their customers.
The overall score for Direct Energy is 3.34. Their best category was Market Perception where they earned a score of 5.00, while their worst rating came in at 1.00 in Community. More detailed information on these ratings is available on our Direct Energy Rating Detail page.
Rating Overall
3.34
Market Perception
5.00
Operations
2.53
Products
5.00
What People Are Asking About Direct Energy
Ohio electricity deregulation, and Retail Electricity Providers can be complicated.
To answer your frequently asked questions about Direct Energy read on.
What is the cheapest electricity plan that Direct Energy has?
The cheapest Direct Energy plan is Live Brighter 12 with a rate starting at 10.89¢ per kWh. Customers of Direct Energy can expect their average bill to fall around $109 per month on this plan.
This plan's early termination fee is $0. This is a 12 month plan.
In 1986, Direct Energy was founded in Toronto, as a competitive retail energy company. In 2000 Centrica, the UK based parent of British Gas, acquired Direct Energy.
Then, in 2013, Direct Energy bought Bounce Energy, a Houston-based electric startup known for its innovative plans and e-commerce prowess.
Around 2010, Direct Energy also acquired Clockwork Home Services, which has a few brands in the plumbing, hvac, and electrical services industry:
One Hour Air Conditioning & Heating
Benjamin Franklin Plumbing
Mister Sparky
How big is Direct Energy?
Although we're not sure exactly how many customers DE has, their website claims over 6 million 'customer relationships'.
In just Ontario, Direct Energy has over 550,000 residential customers who rent water heaters.
Where does Direct Energy have service?
Direct Energy covers 46 states and the District of Columbia in the United State including: Delaware, Texas, Ohio, Michigan, Illinois, Pennsylvania, California, Connecticut, Maryland, Maine, New York, New Jersey, Massachusetts, Rhode Island, Florida, North Carolina, Kentucky, Indiana, Alabama, Oklahoma and Virginia.
In Canada, Direct Energy has operations in the following areas: Ontario, Alberta, British Columbia, Manitoba, Quebec, Saskatchewan, Nova Scotia, Prince Edward Island, New Brunswick, and Newfoundland and Labrador.
Does Direct Energy have a parent company?
Direct Energy is owned by Centrica, a large British conglomerate, which grew from the British Gas utility in the UK. Centrica purchased Direct Energy in 2000.
Ohio price to compare gas rates shot up by an average of 60%! Shop now to lock in a cheap supplier plan to save more!
Staying warm and cozy during the chilly season makes your winter gas bills the highest of the year. But Ohio families may be seeing bills rise even higher if they haven'ts switched for cheaper Ohio natural gas prices. However, there's still time to lock in savings if you switch today! So don't wait! Grab these Ohio Natural Gas Plans that beat the PTC.
Compare PTC Natural Gas Rate
Winter Storm Fern brought severe cold into Ohio. As a result, many families had to fire up their heat sooner, for longer, and much higher than normal. This has led to record natural gas withdrawals and has caused Ohio's natural gas utilities to hike PTC rates on February 1. While the CenterPoint Ohio rate jumped more than 40% and Columbia Gas Ohio's rate rose 35%, the Duke Energy rate erupted by over 122%!
To put it in perspective, here's a small comparison chart:
UPDATE! On February 10, Enbridge Gas Ohio (formerly Dominion Energy Ohio) raised its default rate to $7.96 per MCF. That's up from $5.187 per MCF -- a 53% increase.
Cheapest Ohio Natural Gas Plans
All told, natural gas prices in Ohio have jumped an average of more than 60%! However, Ohio gas customers can save big by when they compare gas rates apples to apples between their local gas utility and 3rd party gas suppliers.
But the plans below should help you get started. Columbus Gas of Ohio customers may want to check out the Cleansky EnergyAffordable Clean Gas 12 plan. This plan charges .649 cents per ccf, which equals an average monthly gas bill of $77. Not only is this about $50 less than PTC rates, but Cleansky Energy customers may be able to earn gift cards and other rewards from their rewards program.
CenterPoint Energy Ohio and Enbridge Ohio customers could save a lot of money by locking in with the Direct Energy Live Brighter 12 plan. With rates at 679 cents per ccf and $5.190 per MCF, respectively, gas customers can lock in big savings for 12 months vs current PTC rates. On top of this, Direct Energy customers can earn travel, shopping, and dining discounts from their rewards program.
Duke Energy Ohio customers may want to check out the Xoom Energy SureLock 12 plan. This plan has a .612 cents per ccf rate, which equals a monthly gas bill of about $73. On top of saving you $2 compared to PTC rates, Xoom Energy customers can find more value with shopping and dining discounts through their rewards program.
Should You Shop Gas Plans Today?
PTC rates may change in March, so there is a chance that rates could go even higher. That's why it's important to shop now for cheap rates, so you can enjoy predictable and stable energy bills.
You can always start your shopping right here at https://www.ohenergyratings.com. You can also count on us for the news and tips that could affect your bills.
See how many electric plans beat the current Duke Energy Price to Compare. See how much you can save each month when you shop and switch now!
Are you paying too much for your electricity right now? Rates are low! Right now, Duke Energy charges 10.25 cents per kilowatt hour (kWh). This means an average usage 846 kWh per month can cost you almost $87 in supply charges alone. Not only could Duke Energy's PTC rates change next month, but winter rates tend to be higher, also. So, if you haven't locked in deals from Norwood's best electricity rates, then you could be paying way too much. Let's explore the cheapest deals in 12 month electric plans!
Lowest Rate Electric Plans
The Public Power Electric 12 Month Fixed Rate WITH MRC plan charges 8.3 cents cents per kWh with a $14.95 monthly recurring charge (MRC). This charge is a fixed amount and stays the same no matter how much Ohio energy you use. This means a combined monthly supply charge of $85 ($2 less than PTC rates).
The Clearview Energy Clear Guarantee 12 plan is an excellent option if you don't use a lot of energy. It charges 8.5 cents per kWh. There's no MRC so a monthly supply charges is about $72. In other words, $15 less per month than Duke Energy!
Cheap Norwood Electric Plans
The Energy Harbor Safe Harbor 12 plan charges 9.7 cents per kWh for carbon-free energy. This brings cleaner energy to your home for around $82 a month ($5 less than PTC rates). Best of all, Energy Harbor is ranked silver-tier by our readers.
The Xoom Energy SureLock 12 plan charges 9.7 cents per kWh, or roughly an average monthly supply charge of $82. This beats PTC rates by $5 and gives their customers access to the discounts from the Xoom Energy rewards program. Similarly, the Xoom Energy SimpleClean 12 plan brings green energy into your home for 9.9 cents per kWh. That's around $84 in monthly supply charges that helps support renewable energy producers in Ohio and elsewhere.
Compare More Rates Lower Than the PTC
We're not done, yet! There are still more great plans with low rates that still beat current the Duke Energy Price to Compare rate.
The Major EnergySecure Choice 12 plan charges 9.8 cents per kWh, or about a $83 monthly supply charge. Customers can also take advantage of the discounts from the Major Energy rewards program. On top of that, the plan does not charge an early termination fee. So, if your living situation changes and you need to move, you can cancel or switch at no cost.
Likewise, the Public PowerElectric 12 Month Standard Fixed Rate plan also charges 9.8 cents per kWh. That's about $83 for an average monthly supply charge -- $4 less than Duke.
The Santanna Energy ServicesFixed-Rate Electricity 12 plan charges 9.9 cents per kWh, or about $84 for the monthly supply charge.
Lastly, the Direct Energy Live Brighter 12 plan comes in at 10 cents per kWh. With a monthly supply charge of roughly $84.60, it still beat the Duke Energy charge by over $2.00!
Shop And Save In Norwood
Energy shoppers can find huge savings if they lock in the best deals in Norwood. If you're looking to save more, then I recommend the Clearview Energy Clear Guarantee 12.
So why stick with Duke Energy when you can save more? You can shop for the best deals right here at https://www.ohenergyratings.com. We'll also keep you up to date on tips and news that could affect your bills.