Our Grading of Santanna Energy Services
Santanna Energy Services Plan Summary
Customer Reviews of Santanna Energy Services
Most Recent Santanna Energy Services Reviews
Santana Energy has thr BEST price for natural gas going for Eastlake, Ohio! — Joel from Eastlake OH
Easy to talk to and very friendly — Lena Previt from Cleveland OH
We have used Santana in the past and had a great experience, came back again now. — CAB from Bedford OH
4-5 Star Reviews: 40 (74%)
Santana Energy has thr BEST price for natural gas going for Eastlake, Ohio!
3-4 Star Reviews: 8 (15%)
Their rates are competitive and They are a real energy provider. But the "rewards program" sucks. They tell you you can redeem your rewards dollars for gift cards or other promotions. It's mostly a gimmick. If you call $10 off buying a $100 gift for stores you don't really like a deal.. well to use all your points you'd have to buy 5 a month. Their merchandise you can redeem it for.. is a total waste. Everything is listed over its normal price by 15% then you can use your rewards points to take that 15% back off. And deal with a sorta sketchy site to buy it and hopefully send it to you. I would rather they just send me a pre paid card of a lesser amount after your contract is up like other energy providers offer. Or just offer energy at a lower rate with no rewards at all.
2-3 Star Reviews: 5 (9%)
Tried to sign up for an extended rate. Compared on apples to apples. Was told Rate shown was for new customers only. NO WHERE did it say that. Also told it was a bundling rate. NO WHERE did it say that. BEWARE bait and switch.
1-2 Star Reviews: 9 (17%)
I ordered to sign up with Santanna. After discussing with my husband he wasn't satisfied with the $100 cancelation fee. So within 30 minutes I called to cancel. I was told to call back tomorrow because it hadn't been 24 hours. I received an email stating that I was not a customer with Santanna. So I called back the next day (36 hours later) and they said they could not help me with canceling my service that I need to contact my gas company. I DO NOT appreciate the run around. Also, I don't understand why they could not cancel me on their end.
Santanna Energy Services News
Santanna Energy Services FAQs
What is the cheapest plan that Santanna Energy Services has?
The cheapest plan Santanna Energy Services has is Preferred 12-Month, with rates starting at 0.510. This is a 12 month plan.
What do customers think about Santanna Energy Services?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Santanna Energy Services customer review is 3.9 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.