Our Grading of Santanna Energy Services

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Santanna Energy Services Plan Summary

Total Plans

1

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Customer Reviews of Santanna Energy Services

Reviews Overall

6th place
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Most Recent Santanna Energy Services Reviews  


Santana Energy, a trusted source!
Santana Energy has thr BEST price for natural gas going for Eastlake, Ohio! Joel from Eastlake OH

Satisfied
Easy to talk to and very friendly Lena Previt from Cleveland OH

Santana service
We have used Santana in the past and had a great experience, came back again now. CAB from Bedford OH


4-5 Star Reviews: 40 (74%)



Santana Energy, a trusted source!

Santana Energy has thr BEST price for natural gas going for Eastlake, Ohio!

Joel from Eastlake, Ohio
October 14th, 2021

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3-4 Star Reviews: 8 (15%)



Sorta scammy rewards

Their rates are competitive and They are a real energy provider. But the "rewards program" sucks. They tell you you can redeem your rewards dollars for gift cards or other promotions. It's mostly a gimmick. If you call $10 off buying a $100 gift for stores you don't really like a deal.. well to use all your points you'd have to buy 5 a month. Their merchandise you can redeem it for.. is a total waste. Everything is listed over its normal price by 15% then you can use your rewards points to take that 15% back off. And deal with a sorta sketchy site to buy it and hopefully send it to you. I would rather they just send me a pre paid card of a lesser amount after your contract is up like other energy providers offer. Or just offer energy at a lower rate with no rewards at all.

J from Akron, Ohio
August 2nd, 2021

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2-3 Star Reviews: 5 (9%)



Bait and switch

Tried to sign up for an extended rate. Compared on apples to apples. Was told Rate shown was for new customers only. NO WHERE did it say that. Also told it was a bundling rate. NO WHERE did it say that. BEWARE bait and switch.

Bill Q from Canal Fulton, Ohio
August 26th, 2021

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1-2 Star Reviews: 9 (17%)



Not Satisfied

I ordered to sign up with Santanna. After discussing with my husband he wasn't satisfied with the $100 cancelation fee. So within 30 minutes I called to cancel. I was told to call back tomorrow because it hadn't been 24 hours. I received an email stating that I was not a customer with Santanna. So I called back the next day (36 hours later) and they said they could not help me with canceling my service that I need to contact my gas company. I DO NOT appreciate the run around. Also, I don't understand why they could not cancel me on their end.

Lori from Louisville, Ohio
September 17th, 2021

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Santanna Energy Services News  


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Santanna Energy Services FAQs  


What is the cheapest plan that Santanna Energy Services has?


The cheapest plan Santanna Energy Services has is Preferred 12-Month, with rates starting at 0.510. This is a 12 month plan.

Where can I order Santanna Energy Services electricity?


Santanna Energy Services has electricity plans in Ohio, Pennsylvania, and Illinois

Where can I order Santanna Energy Services natural gas?


Santanna Energy Services has natural gas plans in Pennsylvania, Illinois, Ohio, and Michigan

What do customers think about Santanna Energy Services?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Santanna Energy Services customer review is 3.9 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All Santanna Energy Services Plans  


Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
$5.290 / mcf
$0.00 monthly recurring charge