Customer Reviews for Santanna Energy Services

People have been reviewing Santanna Energy Services on PA Energy Ratings, giving you an understanding of being Santanna Energy Services's customer is like.

Additionally, we combine customer ratings with an array of other variables to develop a more comprehensive rating. Read PA Energy Ratings analasys of Santanna Energy Services.

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Ratings by Star

Santanna Energy Services's Customer Reviews Summary

Santanna Energy Services Scores and Ratings:

OH Energy Ratings Overall Score for Santanna Energy Services

3.6 / 5

Santanna Energy Services Reviews

100 Reviews for Santanna Energy Services

100

total reviews

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What People Are Asking About Reviews for Santanna Energy Services?

Is Santanna Energy Services good?

Santanna Energy Services is generally rated with an average user review of 4.0/5.0 stars. They have a wide variety of energy plans suited to any energy need starting from rates as low as 10.8¢/kWh!

Is Santanna Energy Services expensive?

Santanna Energy Services has energy plans starting as low as 10.24¢/kWh with their Fixed-Rate Electricity 12. The average Santanna Energy Services plan rate is 10.89¢/kWh. The average rate for energy plans across other retail providers is 11.37¢/kWh.

Who is the best electricity provider in Ohio?

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Does Santanna Energy Services take reviews seriously?

Santanna Energy Services has an average user review of 4.0 / 5.0 stars; they respond to 91% of their customer's reviews.

How do I leave a review for Santanna Energy Services?

At OH Energy Ratings you will find one of the most straightforward, comprehensive, and longest-running Santanna Energy Services customer review communities around. With 79 reviews so far, we pride ourselves in our ability to showcase and facilitate customer reviews so that you know you'll be getting the electricity provider that's right for you! If you are a Santanna Energy Services customer and would like to make yourself heard, then you are welcome to leave a review on our Santanna Energy Services Customer Reviews Page.



Recent Good Review from Bev R

Overall Rating
First time
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

It was a simple online process. Very easy to make the change.

Chuck from South Point, OH on July 29th, 2024
Overall Rating
Pays to shop rates
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Highly satisified

Ed from Mansfield, OH on March 30th, 2024
Overall Rating
Loving Santanna
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

My electric bill has been cut in half since enrolling with Santanna.

Nicky from Ney, OH on February 20th, 2024
Overall Rating
Santanna Energy
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Like and will use again

Rush from Springfield, OH on January 15th, 2024
Overall Rating
Light still on
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Because it to simple to change.

DJF from Ney, OH on September 11th, 2023
Overall Rating
Satisfied
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

They provided a good rate

Satisfied from Dublin, OH on September 10th, 2023
Overall Rating
Mary
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

As my answers above show the whole process was very easy and I am saving money with Santana compared to my previous company. Very satisfied with Santana!!!

Mary from Vermilion, OH on August 7th, 2023
Overall Rating
Easy Energy
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Needed to find a reliable and reasonable energy supplier. Santanna energy made


that easy to do with accurate information,reaasonable rates and a family type
persona.

Jack Foutty from West Farmington, OH on August 6th, 2023
Overall Rating
Better than Duke
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Needed cost efficient means. I have that now.

FpVet from Cincinnati, OH on March 8th, 2024
Overall Rating
Money saver
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Easy to sing up, clear instructions

Shawn from Hanoverton, OH on September 15th, 2023
Overall Rating
Bill too high
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I picked this plan because it was the cheapest I could find with a fixed rate. My bill has never been this high.

Bev R from Niles, OH on February 17th, 2026
Overall Rating
Renewal Ripoff
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

This company offers only significant renewal price increases after the initial usage period. Their philosophy clearly is geared to taking advantage of customer's lack of research and knowledge upon renewal about their absorbent prices. Robber baron would describe there pricing practices.

Joe Cohagen from Dublin, OH on September 13th, 2025
Overall Rating
Waiting to see
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I had Santanna for my energy supplier for both utilities for several yrs and recently switched back for my gas supplier because of cheaper rates unfortunately they did not have a cheaper rate for 12 months for my electricity which would have been great but it was the same as other suppliers

Claudia Bonner from Maple Heights, OH on January 11th, 2025
Overall Rating
Ok
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

So far so good.

Teri from Fremont, OH on October 1st, 2023
Overall Rating
FRAUD
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I received a letter from AEP on 2/17/2025 notifying me that I had switched to Santanna as my energy services provider. I NEVER spoke to anyone by phone, door to door, or email regarding Santanna Energy Services. I called and was told that I had requested the switch after speaking with anyone agent that came to my door. I NEVER spoke with anyone either agent as I do not answer my door for solicitors. They tried to switch my energy services without my knowledge or consent. I have filed a claim with the BBB. Beware of these frauds.

Tana from Columbus, OH on February 26th, 2025
Overall Rating
Terrible, don't work here or switch to santanna
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Former employee , held my pay ransom , had to drive managers around because they have no cars

Disgruntled from Brunswick, OH on August 14th, 2023

Compare Santanna Energy Services to Similarly Reviewed Electricity Companies

Company
Plan Name
Price
MRC
The 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Type
12-Month Electric Choice Plan
11.90¢
$0.00 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Fixed-Rate Electricity 12
10.24¢
$0.00 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability