Our Grading of Public Power
Customer Reviews of Public Power
Most Recent Public Power Reviews
I chose Public Power since it has a stable price for one year. The switchover from eversource was seemless and painless. So far so good with Public Power. — Daniel Dana from Westbrook CT
I was very satisficed with service. — Ed from Oakdale CT
Very easy to set up, pay bill online and nothing needed to be changed on my end. I just paid less money for electricity!! It was a win to make the change — Jenn from Newington CT
4-5 Star Reviews: 18 (44%)
I chose Public Power since it has a stable price for one year. The switchover from eversource was seemless and painless. So far so good with Public Power.
3-4 Star Reviews: 6 (15%)
Quick and easy
2-3 Star Reviews: 1 (2%)
Two weeks or so after enrolling in your program, I received an e-mail telling me I owed 139 on my account. At first I thought this to be a scam until I called customer service and was told the $139 was a sign-up fee which, the representative told me, was listed on the company website. Had I seen this listing, I wouldn't have chosen your company since the fee added to the per kw/h would have exceeded most, if not all of the other power providers cost in my area. The representative was kind enough to rescind the contract, and I apologize for not seeing the added fee in the sign-up. Thanks for your help
1-2 Star Reviews: 19 (46%)
Public Power offers very competitive rates to lure in customers for a short period of time. I am usually very vigilant when I try a new energy supplier. Due to personal circumstances, I was not able to watch my bills closely, and as soon as the fixed rate was up, they sent a letter that they putting me on a new fixed rate and gave me a couple of days to rescind the new rate agreement. As stated, I was not in the capacity of checking if the new rate was fair. So they locked me in to a new high rate (with a penalty to cancel mid term). I asked to cancel, but they refused to waive the cancellation fee.
It turns out that in just 4 months they over charged me more the $35 over the utility company.
They are totally unethical. Such an energy company should be penalized and discredited.
Actual numbers below:
Electric Billing Period ESCO SUPPLIER ESCO TOTAL O&R TOTAL DIFFERENCE
FEBRUARY 16, 2021 - MARCH 16, 2021 (28 DAYS) PUBLIC POWER OF NY $88.60 $81.87 +$6.73
JANUARY 15, 2021 - FEBRUARY 16, 2021 (32 DAYS) PUBLIC POWER OF NY $121.57 $111.62 +$9.95
DECEMBER 15, 2020 - JANUARY 15, 2021 (31 DAYS) PUBLIC POWER OF NY $120.72 $107.63 +$13.09
NOVEMBER 13, 2020 - DECEMBER 15, 2020 (32 DAYS) PUBLIC POWER OF NY $113.03 $105.50 +$7.53
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Public Power FAQs
Where can I order Public Power natural gas?
Public Power has natural gas plans in New York
What do customers think about Public Power?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Public Power customer review is 3.7 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.