Our Grading of Public Power
Customer Reviews of Public Power
Most Recent Public Power Reviews
Easy ordering experience-quick completion and transition to provider — Easy Order-PP from West Chester OH
I chose Public Power since it has a stable price for one year. The switchover from eversource was seemless and painless. So far so good with Public Power. — Daniel Dana from Westbrook CT
I was very satisficed with service. — Ed from Oakdale CT
4-5 Star Reviews: 19 (42%)
Easy ordering experience-quick completion and transition to provider
3-4 Star Reviews: 6 (13%)
Quick and easy
2-3 Star Reviews: 1 (2%)
Two weeks or so after enrolling in your program, I received an e-mail telling me I owed 139 on my account. At first I thought this to be a scam until I called customer service and was told the $139 was a sign-up fee which, the representative told me, was listed on the company website. Had I seen this listing, I wouldn't have chosen your company since the fee added to the per kw/h would have exceeded most, if not all of the other power providers cost in my area. The representative was kind enough to rescind the contract, and I apologize for not seeing the added fee in the sign-up. Thanks for your help
1-2 Star Reviews: 22 (49%)
I signed up on line for electric, but you never changed me over. I called a couple of weeks later, because I got an email. There was a number that I was to call. The customer service rep said I would need to call another number on Monday. She could not help me. She said they needed to verify it was me. Why couldn't she do that. After all she is your customer service rep.! She said she would leave them a message. I never called them back and I never got a call, and so, I never got signed up. Why have customer service if they can not help?
Public Power News
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Public Power FAQs
Where can I order Public Power natural gas?
Public Power does not have any natural gas plans
What do customers think about Public Power?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Public Power customer review is 3.1 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.