The Toledo Edison Company is a descendant of Toledo's early streetcar and electric companies that served the metropolitan area as far back as 1881. Toledo Edison itself began supplying electricity to the city in November, 1921 and quickly expanded to serve most of northwest Ohio.
As part of Ohio electric deregulation in 1999, Toledo Edison sold off its generation and retail businesses to focus on maintaining the transformers, substations, the poles and wires throughout its service territory to deliver electricity reliably and safely to all of its customers, no matter who supplies that electricity.
Today, Toledo Edison is part of the FirstEnergy family of companies that generate, supply, and deliver energy to customers in customers in Pennsylvania, Maryland, Virginia, West Virginia, and Ohio.
Toledo Edison gives back to its community through a number of programs sponsored by FirstEnergy. These include energy conservation efforts like the Community Connections Program, supporting education with school supply donations and hiring new graduates, and assisting local food banks via the United Way. In 2019, FirstEnergy was recognized for the 21st consecutive year as a Tree Line USA utility by the National Arbor Day Foundation, for demonstrating excellence in tree care, training, and public education.
- Toledo Edison Service Territory
- Compare Toledo Edison Electricity Rates
- How to Start New Toledo Edison Service
- What is the Toledo Edison Price to Compare?
- What is Ohio Energy Choice?
- Understand Toledo Edison Charges
- Understand Your Toledo Edison Bill
- Toledo Edison Coupons, Energy Promotions, Discounts, Rebates and Promo Codes
- Toledo Edison Reviews
- How do I get the Cheapest Toledo Edison Rate?
- Read Toledo Edison Customer Reviews
- Electricity Out? Wires Down? Here's who you contact
- Toledo Area Electricity Providers
- Zip Codes with the Cheapest Electricity Rates in Toledo
Toledo Edison Service Territory
Toledo Edison services 300,000 customers living in the following counties in northwestern Ohio:
Toledo Edison serves these cities in northwestern Ohio:
Shop for Toledo Edison electricity suppliers in your area.
Compare Toledo Edison Electricity Rates
Compare alternative supplier electricity rates
in the Toledo Edison service area.
- Enter zip code.
- Select energy type.
- Choose "residential" or "business".
- Click "Shop for Rates".
Some Ohio energy service territories overlap. If the tool reports that it has found more than one serving your zip code, don't worry! Just choose your local utility from those listed.
You'll then get to see the listing of all the energy suppliers' plans available in your area, along with rates, term lengths, and links to more detail information.
How to Start New Toledo Edison Service
Starting electricity service is fast and easy. Just visit the Toledo Edison web site and simply fill in the online Start Service form.
Start requests take at least 2 days to process. If your service is delayed longer than 2 days, Toledo Edison is required to to provide reasons in writing.
Customers should call the Toledo Edison Contact Center if they need their service turned on sooner.
Be ready to supply:
- Service Address: The address where you want your service turned on or switched.
- The start date for electricity service.
- Personal Information: You will need your name, phone number, email address, and your Social Security Number. These will be required.
- Unfrozen Credit: If you have frozen your credit with any of the major credit agencies, you will need to have it temporarily unfrozen. Toledo Edison will do a soft credit check to determine if a deposit is required.
Will I Need to Pay a Deposit?
Ohio utilities check your credit worthiness before setting up an account and to determine whether you will need to pay a deposit. To qualify, you'll need to provide the utility one of the following:
Ohio utility deposits can be no more the customer's estimated average 30-day bill plus 30%.
What is the Toledo Edison Price to Compare?
Toledo Edison's Price to Compare (PTC) is a PUCO-approved default rate for the electricity generation supply that you can select if you don't want to shop for retail supplier. The rate is a pass-through and represents the actual price Toledo Edison pays for the electricity.
Because rates are determined during periodic auctions, Toledo Edison's PTC only lasts for a few months. That means it can vary seasonally; low some months, higher the next.
Toledo Edison Current PTC Rate
Residential: 4.880 cents per kWh
Expiration date: 4/30/2021
NOTE: Some Ohio municipal utilities purchase power for their local residents. Usually residents need to pay an opt-out fee if they don't want their electricity service to be aggregated. Check with your local government to learn how you might be effected.
What is Ohio Energy Choice?
Ohio's electricity customers are free to choose to a state certified retail electricity supplier. There are many different providers in the Toledo Edison service area, offering a huge variety of plans at competitive rates.
Ohio retail electricity supplier rates are not controlled by PUCO. Rather retail suppliers compete with each on the wholesale electricity markets to offer the lowest prices to customers. That way, residents can compare and shop to find the best deal that best suits for their needs. Sure, it all can be confusing. But fortunately, Toledo Edison customers can use the PTC to compare offers by certified retail electricity suppliers. This makes it easier for you to judge which are the cheapest rates.
Shopping for the right electricity plan with the right rate should be a simple and straightforward process. But not everyone has the same needs. That's why retail electricity suppliers in Ohio offer two types of plans:
Understand Your Toledo Edison Electric Usage
While your electricity usage habits are unique to you, PUCO estimates that electricity customers in northwest Ohio tend to use an average of about 750 kWh per month.
Toledo Edison customers can request up to 24 months of their electric usage plus other relevant information free of charge.
Understand Toledo Edison Charges
Your electric bill is composed of the Electricity Supply Charges and the Distribution Charges.
- Electricity Supply Charges: This is the cost (in cents per kWh) for the electricity supplied in kWh by Toledo Edison or a retail supplier. Energy Choice charges from "alternative" or retail suppliers are listed under "Charges from Electric Generation Supplier".
- Distribution Charges: This charge consists of a flat customer charge per account and a distribution charge in cents per kWh for delivering electricity across Toledo Edison's local grid to a customer's home. All Toledo Edison's customers pay the same rate no matter who supplies their electricity. PUCO regulates Toledo Edison's distribution charges and these rates usually last several years before being reviewed by PUCO. Different Ohio utilities have different rates but basically they consist of a customer charge and a usage-rate charge.
Assuming the average Ohio monthly usage rate of 750 kWh, an average Toledo Edison PTC bill roughly breaks down like this:
|Rate per 750 kWh Used||Monthly Customer Charge||Total|
|PTC Supply Rate||4.880 cents||0||$36.60|
|Monthly Distribution Charges||$0.035595||$4.00||$30.69|
Understanding Your Toledo Edison Bill
Your Toledo Edison bill also comes packed full of useful information to help you better understand your usage and rate. But all these different line items that can be confusing to customers. Here is where we break down the most important items. Below is a sample Toledo Edison Electricity bill.
- A, B, & C: Bill Overview. It includes your address and personal account number with Toledo Edison, the billing period, the amount due, and the date that the bill is due.
- D & E: Messages and current PTC rate. Here you find important notifications from Toledo Edison as well as current Price to Compare rate offered by Toledo Edison.
- F: Account Summary shows the amounts of any unpaid balances, current Toledo Edison distribution charges, current supply charges, the total bill and the due date.
- G: Meter Summary: This shows the usage information measured by the electric meter at your address.
- H: Charges from Toledo Edison include the type of rate you are being charged, the monthly customer charge, the distribution charges, and the total.
- I: Charges from Electric Generation Supplier show the name and address of your electricity supplier, their base rate charged, and the total supplier charges due.
- J: Account Balances by Company lays out the amounts that have been paid or are owed to Toledo Edison and your supplier.
- K: Shows your usage history per bill over the course of the past year to help you compare your energy use over time and understand trends.
- L: Payment Stub. Just detach and return with your payment. It also includes your account number, amount paid, amount due, and the due date.
Toledo Edison Coupons, Energy Promotions, Discounts, Rebates and Promo Codes
As your local utility, Toledo Edison offers few options and discounts available to help its customers save some money. Some programs offer money-saving incentives while others could make paying your monthly bills easier and may even help you qualify for a discounted electricity rate.
|Program Name||Program Type||Benefit|
|Nissan Leaf Incentives||Electric Vehicle Rebates and Incentives||Rebate of $4,000 off the price of new Nissan Leaf electric vehicle.|
|Home Energy Analyzer||Residential||Learn more about your household energy use and identify ways to improve efficiency and reduce your bills.|
|Community Connections Program||Residential||An in-home energy use evaluation to help you reduce your electric bill and keep your home more comfortable in both winter and summer.|
|Percentage of Income Payment Plan Plus (PIPP Plus)||Bill payment assistance||Helps eligible Ohioans manage their energy bills year- round. Payments are based on a percentage of household income and are consistent year-round.|
|Home Energy Assistance Program (HEAP)||Bill payment assistance||Federal grant to help pay your winter heating bills.|
|Ohio Fuel Fund Grant Program||Bill payment assistance||Provides families up to $300 during financial emergencies.|
|Military Deferred Payment Program||Bill payment assistance||Active military families may elect to defer paying either all or a part of their monthly electric bill.|
|Equal Payment Plan||Residential||You are billed one-twelfth of your annual estimated usage each month. This averages out a year's worth of electricity use and helps you pay a consistent amount each month.|
|Extended Due Date||Residential Senior Citizen||If you are over age 60 and receiving social security, you may also qualify for an extended due date to help you avoid falling behind on payments.|
Toledo Edison Reviews
Because Toledo Edison serves a mid-sized market, knowing how well it ranks among other incumbant utilities can tell you a lot about how well it serves its customers. Toledo Edison is accredited with the BBB and was well-rated in J.D. Power's 2019 Electric Utility Residential Customer Satisfaction Study.
|OH Energy Ratings Score||Better Business Bureau||J.D. Power 2019|
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How do I get the Cheapest Toledo Edison Rate?
Shopping for a new Toledo Edison Energy Choice Plan can seem bewildering at first. But for the most part it's an easy and straightforward process. To begin, there are 3 things you should have with you when you shop for electricity:
- Your current bill. Your past usage per billing period can help you estimate a how much a plan might cost you each month.
- The current Toledo Edison PTC rate and expiration date. You can use the Toledo Edison PTC to quickly compare retail supplier offers to shop for a better electricity rate. You can choose the PTC rate but remember that changes seasonally.
- Your utility account number. This is found on your current utility bill. You'll need to know this number when you choose a plan and sign up for it.
Here are some other important things you should know:
Who bills me? Toledo Edison sends a single bill that outlines and add up your monthly charges.
What are the Terms of Service? The Terms of Service explain and identify specific charges and any fees a customer will face when they sign up for an electricity plan. Many suppliers offer different rates for plans with different term lengths. All Ohio electricity customers should read and understand the terms of service and contract summary for any plan they are interested in before they sign on to the plan.
What are early termination fees? Switching retail suppliers before a contract ends can involve paying early termination fees. These can bite you if you want to switch retail providers before your electricity plan contract ends.
Compare Ohio Electricity Rates in Your Area
Electricity Out? Wires Down? Here's who you contact
Having some kind of problem with your Toledo Edison Electricity? Here's the proper people to call:
- Call 1-888-LIGHTSS (1-888-544-4877)
- Text OUT to 544487 (LIGHTS)
- Report an outage on-line
All power transmission lines are extremely dangerous! Never attempt to move a downed power line by yourself. Call 911 and then notifiy Toledo Edison!
Why is there still no power?
You can track outage repairs throughout the Toledo Edision service area on this map.
Toledo Area Electricity Providers
|Provision Power & Gas||
|Santanna Energy Services||
|Symmetry Energy Solutions||