Frontier Utilities logo

Frontier Utilities was founded in 2008 by two pioneers of the Australian and New Zealand retail electricity markets. In February of 2012, they were sold to a group of Texas based investors. The currently serve retail and commercial customers in both Texas and New York.

Our Grading of Frontier Utilities

Rating Overall

show/hide details


How Ratings Work

Frontier Utilities Plan Summary

Total Plans

2

show/hide details


View Frontier Utilities Plans

Customer Reviews of Frontier Utilities

Reviews Overall

show/hide details


Read Reviews

Most Recent Frontier Utilities Reviews  


Easy
When light got cutoff they turn them back on quickly James Caywood from Houston TX

Review
Good. Hope it stays that way. Frances Davis from Kaufman TX

Best value and quality
It was easy and seamless. They had the best price without all the fine print . Simple straight forward and no hassle . Value provider from Columbus OH


4-5 Star Reviews: 20 (10%)



Best value and quality

It was easy and seamless. They had the best price without all the fine print . Simple straight forward and no hassle .

Value provider from Columbus, Ohio
October 21st, 2019

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 4 (2%)



Great for first time customers

The No Hidden Fees plan I chose was great value this year. The renewal plans they offered me when it expired are not so great.

Mitch from Texas
January 20th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 33 (16%)



Expensive

You may get a somewhat fair rate at the beginning, with a contract; but once your contract is over, be ready to pay 2-3 times your average bill. You get one notice maybe 2 months ahead that your contract is about to end, but no warning about how your bill will sky rocket.

Irvingboss from Texas
August 12th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 146 (73%)



They Charge double than original energy company

when my usage of energy keep low in winter, the price looks good. When the usage increase to 1000kwh. THEY CHARGE YOU DOUBLE!!!!. My bill in Aug turned to $220 and $100 for AEP, $ 120 for them. Don't use them! it's a trap. Even though you cancel it. the supplier would not disappear until two bill cycle.

Hazel from Columbus, Ohio
August 13th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

Frontier Utilities News  


No applicable blogs have been written


Frontier Utilities FAQs  


What is the cheapest plan that Frontier Utilities has?


The cheapest plan Frontier Utilities has is OH Frontier Online Premier Gas-6, with rates starting at $0.425. This is a 6 month plan. You can find details for that plan here.

Where can I order Frontier Utilities electricity?


Frontier Utilities has electricity plans in Texas, New Jersey, Pennsylvania, and Ohio

Where can I order Frontier Utilities natural gas?


Frontier Utilities has natural gas plans in Ohio, New Jersey, and Pennsylvania

What do customers think about Frontier Utilities?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Frontier Utilities customer review is 1.9 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Recommended Natural Gas Plans  


All Natural Gas Plans  


Plan Name
Company
/
Rating
Length
Price
12 months
$0.529 / ccf
6 months
$0.441 / ccf