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Frontier Utilities was founded in 2008 by two pioneers of the Australian and New Zealand retail electricity markets. In February of 2012, they were sold to a group of Texas based investors. The currently serve retail and commercial customers in both Texas and New York.

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Frontier Utilities Plan Summary

Frontier Utilities does not currently have any plans available on OH Energy Ratings.

We recommend plans from Symmetry Energy Solutions and Santanna Energy Services instead.

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Customer Reviews of Frontier Utilities

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Most Recent Frontier Utilities Reviews  


100% Satisfied
Didn't take long to do and I'm now 100% green electric. Its not about savings, it's about using GREEN electric. Better for us and Mother Earth. Do your part. Go green for free. Also get 2, $50 Amazon gift cards for going green. Do your part to preserve our earth. No commitment required. Free to start/stop Spencer from Dublin OH

Good Customer service
No problem with them Robertf88 from Philadelphia PA

no problems
been with them 2 years no issues at all, not even during the 2 week freeze. Prices are average. Happier with them than I was with TXU! kurt from Killeen TX


4-5 Star Reviews: 29 (12%)



100% Satisfied

Didn't take long to do and I'm now 100% green electric. Its not about savings, it's about using GREEN electric. Better for us and Mother Earth. Do your part. Go green for free. Also get 2, $50 Amazon gift cards for going green. Do your part to preserve our earth. No commitment required. Free to start/stop

Spencer from Dublin, Ohio
July 10th, 2021

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3-4 Star Reviews: 5 (2%)



Good Customer service

No problem with them

Robertf88 from Pennsylvania
June 20th, 2021

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2-3 Star Reviews: 37 (15%)



No issues until...

I had no issues with power or billing until last month. I had auto-payment set up and my credit card was being billed properly. Due to some unrelated fraudulent activity several months prior I updated my credit card and no issues. On July 1st I received an email that my payment did not go through. The same day I made a manual payment. On my next bill there was a $20 'Disconnection Notice Fee' and a $2.30 late payment penalty all because they ran the wrong credit card. I called customer service and was no help.So I got a $20 fee for them sending an email and letter, plus a late fee for paying one day late because they ran the wrong credit card. So glad I won't be renewing with them.

Disgruntled Customer from Texas
July 21st, 2021

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1-2 Star Reviews: 182 (73%)



Dont get this service

Someone came to our door promising our bill would only be 50 dollars each month. It seemed true the next few months until we were hit with a 250 dollar electric bill. We tried to not sign up for it but the sales person wouldnt leave our property. It seemed like the only thing to do to get them to leave. I highly recommend you not get this service they will rob you blind with their rates

Taylor from Ada, Ohio
August 2nd, 2021

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Frontier Utilities FAQs  


Where can I order Frontier Utilities electricity?


Frontier Utilities has electricity plans in New Jersey, Pennsylvania, and Texas

Where can I order Frontier Utilities natural gas?


Frontier Utilities has natural gas plans in Ohio, and New Jersey

What do customers think about Frontier Utilities?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Frontier Utilities customer review is 1.9 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

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