Updated as of April 06, 2025
The best review categories for Public Power are their plans and pricing, with an average of 3.9 stars, and their customer service, with an average of 3.8 stars.
Recent Good Review from Steve
Public power
| Very good rates, easy sign p process | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Steve
from
Brookpark, OH
on
March 20th, 2024
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Public power
| Very good rates, easy sign p process | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Steve
from
Brookpark, OH
on
March 20th, 2024
Happy
|
Was glad we could sign up for the 10 month fixed rate a Our rate of
0.609 per kw. Our ele bill for Feb. was 176.00 better then 340.00. |
|||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Cathy Naylor
from
Howard, OH
on
March 19th, 2024
I Switched
| Easy and fast to switch over. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
David
from
Ashtabula, OH
on
March 18th, 2024
Review
| Good | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
David
from
Ashtabula, OH
on
March 12th, 2024
Energy
| Good | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Swarajya
from
Hubbard, OH
on
May 2nd, 2022
Outstanding service representing Ohio
| My experience with Ohio energy was acceptable and the customer service rep was very clear on helping me to pick the right service at that time. I would highly recommend their service here in my area | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
G. Morrison
from
Newark, OH
on
April 25th, 2022
Changed supplier to public power
| Worked out great. Reduced my cost of electric and was great | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Burlon Alexander
from
Miamisburg, OH
on
April 22nd, 2022
Excellent
| My electric bill literally was cot 75 percent | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Great Rate
from
Akron, OH
on
March 21st, 2022
Electrical
| To soon to tell about this company | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Jerry
from
Cleveland, OH
on
January 9th, 2022
Public power
| Very happy! My bill was $50.00 less last month | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Linda Swigert
from
Dennison, OH
on
December 17th, 2021
Seamless Order
| Easy ordering experience-quick completion and transition to provider | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Easy Order-PP
from
West Chester, OH
on
June 18th, 2021
Most Recent 4 Star Reviews
9 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Public power
| Easy to apply | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
SDM
from
Berea, OH
on
March 15th, 2024
Lowering power bills
| I have no problem with Public Power. It is not their fault that State of Ohio political members are still cheating us with the cost of electricity. I would like to see the responsible people art punished and the citizens of Ohio will be refunded the money they were overcharged. The the men responsible for this should help pay back the people instead of the taxpayers of Ohio | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Retribution
from
Zanesville, OH
on
March 8th, 2024
Easy to apply
| Good experience. Thank you. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Carl
from
Clayton, OH
on
March 5th, 2024
Good service
| Thank you for making this choice so easy. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Carl
from
Clayton, OH
on
March 4th, 2024
Public Power
| Very good services | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
SDM
from
Berea, OH
on
February 18th, 2024
Good going now
| The only problem we had is it took almost three months to get us switched over and that was during the highest bills of the year. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Phil
from
Winchester, OH
on
June 6th, 2022
Retired
| Easy!! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Connie Zappitello
from
Conneaut, OH
on
April 28th, 2022
Switched Carriers
| Very slow on callback - several days but rates qwee the best. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Lewan
from
Solon, OH
on
April 16th, 2022
Not yet sure.
| I did not realize there was a charge each month of almost $10.00 or I probably would not have chosen it but it is still to be seen if it makes a difference in my costs. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Unsure
from
Conneaut, OH
on
January 5th, 2022
Most Recent 3 Star Reviews
2 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Ohio Power Review
| Very easy and simple to apply | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
SDM
from
Berea, OH
on
March 3rd, 2024
My experience
| It's really too soon to really tell if they are going to save me any money or not, since my billing cycle hasn't switched over yet. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Ramona Rasey
from
Toledo, OH
on
January 8th, 2024
Most Recent 2 Star Reviews
2 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Extortion
| I feel that locking people into contracts then raising rates and stick people with a 200 dollar charge for leaving for a more reasonable rate and forcing people back into renegotiating. It's very stressful. None of this feels ethical | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kelly Hughes
from
Cleveland, OH
on
February 26th, 2024
Just another company
| It brags of savings but I haven't seen any. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Ohio
from
East Palestine, OH
on
October 3rd, 2021
Most Recent 1 Star Reviews
8 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Bad experience. Bad company.
| Bill is now higher, rate did not change. VERY disappointed. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Tom
from
North Ridgeville, OH
on
March 11th, 2024
No service
| I contacted them in June and they still hadnt done anything about transferring the account from Aep to them costing me hundreds of dollars, poor customer service, dont switch to them they are slow of taking care of business | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kathy
from
Scio, OH
on
September 25th, 2023
Terrible
| Terrible customer service | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Terrible
from
Massillon, OH
on
September 15th, 2023
Beware
| I am paying triple the going rate and the costmer services is awful. If you want to pay far more for your electricity this is the company for you. Single family home during winter months over 700 dollars per month. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Scammed
from
Beachwood, OH
on
April 6th, 2023
Never Transferred Electric
| I did the submission and it never went through. Not sure whether it was Ohio Energy Services or Public Power never received it....but my current electric provider charged me a very high rate and my June bill was crazy high. $200 more than I expected! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Joel
from
Cincinnati, OH
on
June 28th, 2022
Havent seen a change
| I have not seen the new rates hit my bill yet | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kakorott
from
Eastlake, OH
on
April 9th, 2022
Horrible communication
| I signed up but have heard absolutely nothing. I literally have no idea if I'm on their plan or not. Worst follow up communication I've ever experienced. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kevin C
from
Granville, OH
on
February 22nd, 2022
You never followed thru with the sign up.
| I signed up on line for electric, but you never changed me over. I called a couple of weeks later, because I got an email. There was a number that I was to call. The customer service rep said I would need to call another number on Monday. She could not help me. She said they needed to verify it was me. Why couldn't she do that. After all she is your customer service rep.! She said she would leave them a message. I never called them back and I never got a call, and so, I never got signed up. Why have customer service if they can not help? | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Michael
from
Washington Court House, OH
on
July 18th, 2021
Ohio Energy News:
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Akron Residents Facing $40-Per-Month Hike
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What Happens If My Electric Supplier Leaves Ohio?
Ohio HB15 Seeks Energy Market Overhaul
Dayton Customers Face High Estimated Bills From Cold
Ohio Electric 2025 Price to Compare Rate Round Up
Ohio Data Center Energy Demand Could Raise Customer Rates
Ohio Utilities May Hike Rates in Spring
Tech To Kick Off Your Super Super Bowl Party
OH Energy Ratings Resources:
Who are the best Ohio electric companies?
Therms, CCF and MCF Explained
Your Consumer Rights in Ohio
Ohio Electricity Stats
Ohio's Green Energy Requirements
Ohio Electricity Choice
Ohio Electricity Switching Rules
Understanding Your Toledo Edison Bill
Your First Energy Ohio Bill - How to read
How to read your Duke Energy Ohio Bill
Understanding Your Dayton Power and Light Bill
Understanding Your AEP Ohio Bill
Starting Electricity Service in Ohio
10 Quick Energy Saving Tips
High Bill? Here's what you can do
How We Score Providers
Why Use OH Energy Ratings
Therms, CCF and MCF Explained
Your Consumer Rights in Ohio
Ohio Electricity Stats
Ohio's Green Energy Requirements
Ohio Electricity Choice
Ohio Electricity Switching Rules
Understanding Your Toledo Edison Bill
Your First Energy Ohio Bill - How to read
How to read your Duke Energy Ohio Bill
Understanding Your Dayton Power and Light Bill
Understanding Your AEP Ohio Bill
Starting Electricity Service in Ohio
10 Quick Energy Saving Tips
High Bill? Here's what you can do
How We Score Providers
Why Use OH Energy Ratings