The best review categories for Public Power are their plans and pricing, with an average of 4.0 stars, and their customer service, with an average of 3.9 stars.
Recent Good Review from Phil
Good going now
The only problem we had is it took almost three months to get us switched over and that was during the highest bills of the year. |
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Likely to recommend |
—
Phil
from
Winchester, OH
on
June 6th, 2022
Most Recent 5 Star Reviews
7 Customer Reviews Written Overall
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Likely to recommend |
Energy
Good |
Plans & Pricing | |
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Likely to recommend |
—
Swarajya
from
Hubbard, OH
on
May 2nd, 2022
Outstanding service representing Ohio
My experience with Ohio energy was acceptable and the customer service rep was very clear on helping me to pick the right service at that time. I would highly recommend their service here in my area |
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Likely to recommend |
—
G. Morrison
from
Newark, OH
on
April 25th, 2022
Changed supplier to public power
Worked out great. Reduced my cost of electric and was great |
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Likely to recommend |
—
Burlon Alexander
from
Miamisburg, OH
on
April 22nd, 2022
Excellent
My electric bill literally was cot 75 percent |
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Likely to recommend |
—
Great Rate
from
Akron, OH
on
March 21st, 2022
Electrical
To soon to tell about this company |
Plans & Pricing | |
Order Experience | |
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Account Management | |
Likely to recommend |
—
Jerry
from
Cleveland, OH
on
January 9th, 2022
Public power
Very happy! My bill was $50.00 less last month |
Plans & Pricing | |
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Customer Service | |
Account Management | |
Likely to recommend |
—
Linda Swigert
from
Dennison, OH
on
December 17th, 2021
Seamless Order
Easy ordering experience-quick completion and transition to provider |
Plans & Pricing | |
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Likely to recommend |
—
Easy Order-PP
from
West Chester, OH
on
June 18th, 2021
Most Recent 4 Star Reviews
4 Customer Reviews Written Overall
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Likely to recommend |
Good going now
The only problem we had is it took almost three months to get us switched over and that was during the highest bills of the year. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Phil
from
Winchester, OH
on
June 6th, 2022
Retired
Easy!! |
Plans & Pricing | |
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Likely to recommend |
—
Connie Zappitello
from
Conneaut, OH
on
April 28th, 2022
Switched Carriers
Very slow on callback - several days but rates qwee the best. |
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Likely to recommend |
—
Lewan
from
Solon, OH
on
April 16th, 2022
Not yet sure.
I did not realize there was a charge each month of almost $10.00 or I probably would not have chosen it but it is still to be seen if it makes a difference in my costs. |
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Likely to recommend |
—
Unsure
from
Conneaut, OH
on
January 5th, 2022
Most Recent 2 Star Reviews
1 Customer Reviews Written Overall
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Likely to recommend |
Just another company
It brags of savings but I haven't seen any. |
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Likely to recommend |
—
Ohio
from
East Palestine, OH
on
October 3rd, 2021
Most Recent 1 Star Reviews
4 Customer Reviews Written Overall
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Likely to recommend |
Never Transferred Electric
I did the submission and it never went through. Not sure whether it was Ohio Energy Services or Public Power never received it....but my current electric provider charged me a very high rate and my June bill was crazy high. $200 more than I expected! |
Plans & Pricing | |
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Likely to recommend |
—
Joel
from
Cincinnati, OH
on
June 28th, 2022
Havent seen a change
I have not seen the new rates hit my bill yet |
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Likely to recommend |
—
Kakorott
from
Eastlake, OH
on
April 9th, 2022
Horrible communication
I signed up but have heard absolutely nothing. I literally have no idea if I'm on their plan or not. Worst follow up communication I've ever experienced. |
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Likely to recommend |
—
Kevin C
from
Granville, OH
on
February 22nd, 2022
You never followed thru with the sign up.
I signed up on line for electric, but you never changed me over. I called a couple of weeks later, because I got an email. There was a number that I was to call. The customer service rep said I would need to call another number on Monday. She could not help me. She said they needed to verify it was me. Why couldn't she do that. After all she is your customer service rep.! She said she would leave them a message. I never called them back and I never got a call, and so, I never got signed up. Why have customer service if they can not help? |
Plans & Pricing | |
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Customer Service | |
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Likely to recommend |
—
Michael
from
Washington Court House, OH
on
July 18th, 2021
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