All 2 Star Reviews

4 Customer Reviews Written Overall


Back to All Energy Harbor Reviews

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Tried to switch, but couldn't ...
My 'Service Delivery ID' could not be found by Energy Harbor, and without that, they couldn't help me. I eventually went with my second choice (who had no problems with the same Service Delivery ID).
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

John Hamilton from Columbus, OH on June 14th, 2021
Not enough time to accurately rate
See above
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Snowman from Holland, OH on May 2nd, 2021
Customer Service Representative Lacking
Well, if you can get past the customer service representative, you may do alright with Energy Harbor. I had to repeat my natural gas company's service account number for a total of 4 times. Energy Harbor's customer representative could not get it straight and then became defensive as I was pressed for time! I slowed down, phonetically spelled each letter, clearly enunciated each numeral and guess what? Wrong when repeated back by the representative. If it wasn't for the agreeable service plan, I would have cancelled the order after this nerve wracking ordeal.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Customer from Rittman, OH on May 2nd, 2021
Self
Not bad
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

John from Barberton, OH on August 21st, 2020


All Energy Harbor Natural Gas Plans

Plan Name
Company
/
Rating
Length
Price
VS. Columbia Gas
36 Month Fixed Rate
36 month
Fixed Rate
$0.649 / ccf
24 Month Fixed Rate
24 month
Fixed Rate
$0.649 / ccf