Recent Good Review from Celeste Hyland
Excellent treatment and service from Ohio Edison!
| Im 68 years old and discovered an outage in my home after my son dropped me off at 10 oclock tonight. I recently had shoulder surgery and panicked at the notion of walking around in the dark. I called the outage number that I found on Google, and was treated exceptionally well by the gentleman who took my call. He could hear the panic in my voice, Im sure, and reached out to one of the Service men who were still out at this hour. Then he immediately called me back to tell me someone would be coming within the half hour. The service man did come, discovered the problem on the outside of my house, and had it fixed in no time at all. I cant tell you what his courtesy and kindness meant to me! Thank you, Ohio, Edison, for employing these kinds of people. As a sidenote, while all my other bills continue to skyrocket, I can always count on my electric bill to stay in an affordable range for me. I never, ever worry that my electric bill will be so high that I cant pay it. Thank you again! | |||
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| Likely to recommend |
—
Celeste Hyland
from
Youngstown, OH
on
June 18th, 2023
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
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Excellent treatment and service from Ohio Edison!
| Im 68 years old and discovered an outage in my home after my son dropped me off at 10 oclock tonight. I recently had shoulder surgery and panicked at the notion of walking around in the dark. I called the outage number that I found on Google, and was treated exceptionally well by the gentleman who took my call. He could hear the panic in my voice, Im sure, and reached out to one of the Service men who were still out at this hour. Then he immediately called me back to tell me someone would be coming within the half hour. The service man did come, discovered the problem on the outside of my house, and had it fixed in no time at all. I cant tell you what his courtesy and kindness meant to me! Thank you, Ohio, Edison, for employing these kinds of people. As a sidenote, while all my other bills continue to skyrocket, I can always count on my electric bill to stay in an affordable range for me. I never, ever worry that my electric bill will be so high that I cant pay it. Thank you again! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Celeste Hyland
from
Youngstown, OH
on
June 18th, 2023
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
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Terrible
| This is by far the worst company I have ever dealt with. They make the McDonalds ice cream machine look like a star. Good luck wait on hold for 5 hours. Your better off going Amish then dealing with this company | |||
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—
Your Trash
from
Springfield, OH
on
August 1st, 2022
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How to read your Duke Energy Ohio Bill
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How We Score Providers
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