The best review categories for Toledo Edison are their billing & account management system, with an average of 5.0 stars, and their plans and pricing, with an average of 2.0 stars.

Most Recent 2 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Very poor customer service
Today is May 21,2021. I've spend 2 hours + on the telephone with Chris, she's the 4 th person I've spoke with today...most of the time has been spend on hold listening to music. I've also had the pleasure of speaking with Will (53816) who put me on a rather lengthy hold only to disconnect the call. I originally called on July 11th, 2020 (just short of a year ago) but the issue still exists. I have a few branches that are tangled in their power line...they are coming into my yard from my neighbors yard and have dropped to unsafe levels in my yard and a tree trimmer won't come near my overgrown tree because of the threat it poses. I called again on April 14th, and for the 2nd time was told "a ticket would be opened"...Apparently that means that a Toledo Edison employee will put a paper hang tag on your porch that says that they pulled up in your driveway and put a hangtag on your porch stating that a ticket has been opened. This has been going on for nearly a year....and nothing has been solved...
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Paul Bunyan from Sylvania, OH on May 21st, 2021



Gas Plans & Rates


Recommended Plans
All Plans
Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
$0.830 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.639 / ccf
15.3% under market rate
Compared to the current Columbia Gas rate of $0.7541 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.599 / ccf
20.6% under market rate
Compared to the current Columbia Gas rate of $0.7541 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.719 / ccf
4.7% under market rate
Compared to the current Columbia Gas rate of $0.7541 / ccf
$0.00 monthly recurring charge
2 Year Fixed Rate
24 month
Fixed Rate
$0.555 / ccf
26.4% under market rate
Compared to the current Columbia Gas rate of $0.7541 / ccf
$0.00 monthly recurring charge
1 Year Fixed Rate
12 month
Fixed Rate
$0.669 / ccf
11.3% under market rate
Compared to the current Columbia Gas rate of $0.7541 / ccf
$0.00 monthly recurring charge
12 Month Indexed Rate
12 month
Indexed Rate
$0.655 / ccf
13.1% under market rate
Compared to the current Columbia Gas rate of $0.7541 / ccf
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.659 / ccf
12.6% under market rate
Compared to the current Columbia Gas rate of $0.7541 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.689 / ccf
8.6% under market rate
Compared to the current Columbia Gas rate of $0.7541 / ccf
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
$0.699 / ccf
7.3% under market rate
Compared to the current Columbia Gas rate of $0.7541 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.899 / ccf
$0.00 monthly recurring charge
Variable Rate
1 month
Variable Rate
$0.675 / ccf
10.5% under market rate
Compared to the current Columbia Gas rate of $0.7541 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.849 / ccf
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.999 / ccf
$0.00 monthly recurring charge
18 Month Fixed Rate
18 month
Fixed Rate
$0.599 / ccf
20.6% under market rate
Compared to the current Columbia Gas rate of $0.7541 / ccf
$0.00 monthly recurring charge
Popular Plan
30 month
Fixed Rate
$0.555 / ccf
26.4% under market rate
Compared to the current Columbia Gas rate of $0.7541 / ccf
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.849 / ccf
$0.00 monthly recurring charge