Reviews Overview
The best review categories for Toledo Edison are their billing & account management system, rated at 5.0 out of 5, and their plans and pricing, rated at 2.0 of 5.
The best review categories for Toledo Edison are their billing & account management system, rated at 5.0 out of 5, and their plans and pricing, rated at 2.0 of 5.
Most Recent 2 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Very poor customer service
| Today is May 21,2021. I've spend 2 hours + on the telephone with Chris, she's the 4 th person I've spoke with today...most of the time has been spend on hold listening to music. I've also had the pleasure of speaking with Will (53816) who put me on a rather lengthy hold only to disconnect the call. I originally called on July 11th, 2020 (just short of a year ago) but the issue still exists. I have a few branches that are tangled in their power line...they are coming into my yard from my neighbors yard and have dropped to unsafe levels in my yard and a tree trimmer won't come near my overgrown tree because of the threat it poses. I called again on April 14th, and for the 2nd time was told "a ticket would be opened"...Apparently that means that a Toledo Edison employee will put a paper hang tag on your porch that says that they pulled up in your driveway and put a hangtag on your porch stating that a ticket has been opened. This has been going on for nearly a year....and nothing has been solved... | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Paul Bunyan
from
Sylvania, OH
on
May 21st, 2021
Recommended Natural Gas Plans
1 Year Fixed Rate
12 Month Fixed Rate
Select Plus 12 Month
$3.390 / mcf
Rate:
$3.390 per mcf
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$0.00
Important Documents:
Info
2 Year Fixed Rate
24 Month Fixed Rate
24 Month Fixed Rate
$3.550 / mcf
Rate:
$3.550 per mcf
Rate Type:
Fixed Rate
Term Length:
24 months
Early Termination Fee:
$0.0
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Popular Plan
30 Month Fixed Rate
Fixed Rate 30 with $50 Reward
$3.550 / mcf
Rate:
$3.550 per mcf
Rate Type:
Fixed Rate
Term Length:
30 months
Early Termination Fee:
$100.0
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Popular Short Plan
6 Month Fixed Rate
Select Plus 6 Month
$3.090 / mcf
1.4%
under market
Compared to the current Dominion East rate of $3.1340 / mcf
Rate:
$3.090 per mcf
Rate Type:
Fixed Rate
Term Length:
6 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$0.00
Important Documents:
Info
