Read Billing Related Reviews

Billing Problems and Complaints (560 reviews)

(4.4 / 5)

Symmetry Energy Solutions Customer Rating

(4.4 / 5)

“ So far with only one month billing, rate is exactly what was promised in agreement. And a significant savings was realized. ”

— Dexter
January 9th, 2022

Dear Customer,

Thank you for taking the time to add your rating, we appreciate your positive feedback.

Symmetry Energy Solutions is much more than just your new natural gas provider we're a company devoted to customer satisfaction. If you need assistance, please call our customer care team Monday through Friday at 888-200-3788 between 7:00 AM and 7:00 PM, Central Time.

Again, thank you for choosing Symmetry Energy Solutions! We look forward to serving you for years to come.

Sincerely,
The Symmetry Energy Solutions Team

Symmetry Energy Solutions Responds January 12th, 2022

Symmetry Energy Solutions

Billing and Account Management

Customer Service

How likely are you to recommend

Order Experience

Price, Plans and Promotions

(4.4 / 5)

Switch gas billing from Scana to Constellation

(4.4 / 5)

“ The entire switch was done online. no phone calls needed. received confirmation email stating when the switch would occur. received the partial billing for the month as expected. No problems so far. ”

— Switch to Constellation
August 28th, 2019

Constellation

Billing and Account Management

Customer Service

How likely are you to recommend

Order Experience

Price, Plans and Promotions

(4.4 / 5)

Happy with StarTex service

(4.4 / 5)

“ I have had StarTex for 4 years now, very happy with service, Have not had any issues pay on time no billing problems. My account is up for renewal and I am finding several other companies that are offering a lower rate, enough to make me consider switching. ”

— Rose C Funk
May 30th, 2018