Reviews Overview
The best review categories for IGS Energy are their plans and pricing, rated at 2.3 out of 5, and the order experience, rated at 1.7 of 5.
The best review categories for IGS Energy are their plans and pricing, rated at 2.3 out of 5, and the order experience, rated at 1.7 of 5.
Recent Good Review from People Are Dimwits
EDUCATE YOURSELF
|
I read the other review here and they don't sound very educated. ALL SUPPLIERS HAVE TERM LIMITS!! If you don't renew, you go variable! As for "being switched without knowing..." IGS has purchased several energy companies over the years....it's by default people. Don't complain if you don't renew for a fixed rate, don't complain if you're past company was bought out because they did shitty business. I'm thankful IGS educates. IF YOU DON'T ASK, YOU WON'T KNOW! |
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| Likely to recommend |
—
People Are Dimwits
from
Mansfield, OH
on
January 29th, 2021
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
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| Likely to recommend |
EDUCATE YOURSELF
|
I read the other review here and they don't sound very educated. ALL SUPPLIERS HAVE TERM LIMITS!! If you don't renew, you go variable! As for "being switched without knowing..." IGS has purchased several energy companies over the years....it's by default people. Don't complain if you don't renew for a fixed rate, don't complain if you're past company was bought out because they did shitty business. I'm thankful IGS educates. IF YOU DON'T ASK, YOU WON'T KNOW! |
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| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
People Are Dimwits
from
Mansfield, OH
on
January 29th, 2021
Most Recent 1 Star Reviews
6 Customer Reviews Written Overall
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| Account Management | |
| Likely to recommend |
Look Elsewhere
| I would definitely not recommend this company. Very rude customer service when you don't renew your very long contracts. Found cheaper electricity elsewhere and wanted to try something different for a period of time - pushy and rude. In addition, in two months while I've been a so called "free agent" still with IGS as the supplier (without contract), they almost doubled the amount I pay per kWh - literally. Needless to say, I would never recommend nor return to this company. I hope others had a better experience than I did with IGS | |||
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| Likely to recommend |
—
Don H.
from
Columbus, OH
on
July 10th, 2021
Overpriced and rude
|
Moved into my new house and IGS called wanting me to sign up with them without even seeing my first bill. Got first bill and they called back. Going through the 'closure' call I noticed their rate is higher than a lot of other's. So I cancelled. The original guy called me back sounding very annoyed and making sigh noises.
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—
Stephen S.
from
Springfield, OH
on
June 30th, 2021
Plan was good but!!
| When it came time to switch to a new provider, this company tried to block the transition, saying I had renewed with them. This was a total fabrication on their part. I ended up paying a much longer time for the variable rate. Ripoff!!! | |||
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| Order Experience | |
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| Likely to recommend |
—
Tricked
from
Harrod, OH
on
May 19th, 2021
IrritatingGasSuppliers
| Today I found out that I have been enrolled with this company for over a year. I am just astounded as I NEVER signed up for this. I'm not sure what loophole this company is using to take money from me but they are a shady garbage company. DO NOT SIGN UP FOR THEIR SUPPLY. Also, how is this not identity fraud??? | |||
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| Likely to recommend |
—
NotGettingSwindledByYou
from
Cincinnati, OH
on
December 9th, 2020
There is no way !!
| That the supplier this supplier will ever be used again. The bill is wrong and who ever read the meter was wrong. This place is rented you will not be getting unwanted charges from me because I will be calling the PUCO | |||
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
MS. Sam
from
Willoughby, OH
on
August 16th, 2020
SCAMMER IGS
| When started with IGS, they said they would always be 10 % lower on rate and for first 5 they were,i was with them for 15 years, after first 5 years i stopped checking, then for past year price has been significantly higher, when i called they said i wasn't on preferred plan and hadn't been for past 5 years, their rate was 75 vs 50 for columbia gas 150 % higher and according to them had been for 5 years, note they never let me know, I wish I would have noticed earlier, saved 10 % for first 5yrs, paid 50 % higher for last 5yrs, not sure of center 5yrs, but paid significantly more in the end, I guess that is the plan. Unhappily scammed! | |||
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—
Unhappily Scammed
from
Columbus, OH
on
December 9th, 2018
Recommended Natural Gas Plans
3 Year Price Protection
36 Month Fixed Rate
Safe Harbor 36
$0.529 / ccf
Rate:
$0.529 per ccf
Rate Type:
Fixed Rate
Term Length:
36 months
Early Termination Fee:
$0.00
Monthly Recurring Charge:
$0.00
Important Documents:
Info
1 Year Fixed Rate
12 Month Fixed Rate
Select Plus 12 Month
$0.492 / ccf
7.5%
under market
Compared to the current Columbia Gas rate of $0.5317 / ccf
Rate:
$0.492 per ccf
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$0.00
Important Documents:
Info
2 Year Fixed Rate
24 Month Fixed Rate
24 Month Fixed Rate
$0.485 / ccf
8.8%
under market
Compared to the current Columbia Gas rate of $0.5317 / ccf
Rate:
$0.485 per ccf
Rate Type:
Fixed Rate
Term Length:
24 months
Early Termination Fee:
$0.0
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Popular Short Plan
6 Month Fixed Rate
Select Plus 6 Month
$0.485 / ccf
8.8%
under market
Compared to the current Columbia Gas rate of $0.5317 / ccf
Rate:
$0.485 per ccf
Rate Type:
Fixed Rate
Term Length:
6 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$0.00
Important Documents:
Info
