The best review categories for IGS Energy are their plans and pricing, with an average of 1.6 stars, and their customer service, with an average of 1.6 stars.
Recent Good Review from Bruce
IGS is a very reputable company for energy rates
Ive been an IGS customer for 7 years and they continue to provide competitive rates without price gouging the customer at the end of the contract! My IGS territory manager keeps me up to par with my rates and educate me on what the markets are doing! |
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—
Bruce
from
Canton, OH
on
January 11th, 2022
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
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EDUCATE YOURSELF
I read the other review here and they don't sound very educated. ALL SUPPLIERS HAVE TERM LIMITS!! If you don't renew, you go variable! As for "being switched without knowing..." IGS has purchased several energy companies over the years....it's by default people. Don't complain if you don't renew for a fixed rate, don't complain if you're past company was bought out because they did shitty business. I'm thankful IGS educates. IF YOU DON'T ASK, YOU WON'T KNOW! |
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—
People Are Dimwits
from
Mansfield, OH
on
January 29th, 2021
Most Recent 4 Star Reviews
1 Customer Reviews Written Overall
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IGS is a very reputable company for energy rates
Ive been an IGS customer for 7 years and they continue to provide competitive rates without price gouging the customer at the end of the contract! My IGS territory manager keeps me up to par with my rates and educate me on what the markets are doing! |
Plans & Pricing | |
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Likely to recommend |
—
Bruce
from
Canton, OH
on
January 11th, 2022
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IGS scam
I will never recommend IGS to anyone. My bill for them has doubled. I am shocked that it went up so high. Do not go with IGS |
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—
Marlene Griffin
from
Mentor, OH
on
April 19th, 2023
Scam
I had a sales person knock in my door claiming previous owner of the home used them. Everything this man told me was a lie! You will pay More, then they will cancel you claiming you picked another electric company and then you will be double charged and the new electric company that is picked for you will also charge you! I'm on social security and this has cost me around $800 that I don't have! My advice DO NOT USE iGS, total scam |
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—
Sandy Wolf
from
Dayton, OH
on
April 2nd, 2023
Rip-off
First of all, I am always skeptical of door to door salespersons, but this is how this company operates. They caught my 79 year old husband instead. They talked him into a fixed. However they failed to acknowledge the length of the contract. We went from 3% rate to 16% without prior knowledge. Beware of anyone showing up at your door with a clipboard trying to sell energy rates that sound too good to be true. As with everything if it sounds too good to be trueit usually is. |
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—
Tanya
from
Lorain, OH
on
September 29th, 2022
Rip-off
They changed my rate to 0.1599 my Ive received a bill of $500 they changed it without my knowledge!! When I called them to let them know one of person who answered the phone he said that he did not see any letter been sent and the supervisor she said that there is what a joke!! I dont recommend them to nobody. |
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—
R.
from
Dayton, OH
on
September 8th, 2022
Worst ever!
Do not go with this service. Their prices are so high that my bills have doubled. As a senior citizen I thought I was getting a good deal. Boy was I wrong. They won't let you cancel without paying a $99 cancellation fee. Customer service is the absolute worst. Filed a complaint with BBB. Avoid at all costs or you'll be paying much higher bills!! I will post everywhere I can letting people know what a scam this is. |
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—
Nancee Seitz
from
Norwalk, OH
on
August 23rd, 2022
Price Gouging
Was never informed about my account going variable, they jumped up over $100 in one month, when you call nobody cares to help you, cancelled service. |
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—
CJ
from
Massillon, OH
on
August 23rd, 2022
Liars and frauds
Signed up with them years ago with a fixed rate at 6 cents per kwh then which was good while it lasted then last month with no notice went to 10 cents and just figured it was because of the normal aes rate hike in the news then this month hit us with a 550 dollar bill and realized they were now charging us 16 cents per kwh. Figured it had to be a mistake called them and they told us no mistake your fixed rate contract expired and said they supposedly sent us a letter but never got it. They are lisrs and frauds and will screw you over whenever they get a chance stay away and avoid at all costs. |
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—
Claude
from
New Madison, OH
on
August 2nd, 2022
Pushy door to door grifters...
Just moved into a new home so that usually brings out the parasites... was told the previous owner was a client (he was not) and that all the neighbors were (they are not) and that he was somehow affiliated with the township (again... no.) I honestly still can't believe people are allowed to come on people's property and use these high-pressure hustles. It also didn't help him that I've heard of his company and heard the horror stories from people they've scammed. |
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—
GL
from
Maineville, OH
on
July 29th, 2022
IGS is a scam
I did the Eeny mini mini mo catch the father by the toe and decided to drop IGS in 2019 for my home in 43207.. The company didnt cover most of the repairs causing me great stress and strain and sleepless nights. I dropped the insurance like a hot potato. You get your best ideas in the morning. |
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—
IGS Is A Waste Of Money
from
Columbus, OH
on
March 17th, 2022
Solicitation to the elderly
Shame on you for having a young man come to my elderly mothers home! There are no soliciting signs up. How dare you! My mother was so scared and she should be! Shame on you! |
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—
Erica
from
North Olmsted, OH
on
February 16th, 2022
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