The best review categories for Major Energy are their plans and pricing, with an average of 2.3 stars, and the order experience, with an average of 2.3 stars.
Recent Good Review from ted
New customer
Great company did exatly what they said in a timely manner and cut my biil by 40% |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Ted
from
Novelty, OH
on
April 5th, 2023
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
New customer
Great company did exatly what they said in a timely manner and cut my biil by 40% |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Ted
from
Novelty, OH
on
April 5th, 2023
Most Recent 1 Star Reviews
2 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Scam
This was a scam he basically tricked me saying I would be gitting a $300 visa card ..but me no knowing I fell for it until I told some one else about the rebate and was told it's a scam this should be illegal and I will be reporting this to the p.u.c.o asap |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Angela
from
Cleveland, OH
on
November 15th, 2022
Scam
This company makes a habit of offering a very low rate 'evergreen' plan. Evergreen means they will adjust their prices based on the market as they see fit. Read their BBB page to see the numerous accounts reporting the same scam. They will jack the price (for me, it was 20x the competition) and then retroactively back charge your account for several months to account for the energy cost change. I was hit with a charge totaling nearly $1500 for the previous 3 months one week before another nearly $500 charge for the upcoming month. To make matters worse, the process of transitioning between energy providers can take several months. So, I will be hit with two more $500 bills before I am transitioned to my new energy provider (which should amount to under $100 per billing cycle). This company ripped me off for nearly $3000 dollars. Their call center was an overseas company that seemed to have a script for handling my exact complaint. It is a shame that these predatory practices are allowed to continue. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Todd
from
Cincinnati, OH
on
October 7th, 2022
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