Read Major Energy Customer Reviews and Compare Major Energy Rates
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Updated as of June 3, 2026
The best review categories for Major Energy are the order experience, with an average of 2.0 stars, and their customer service, with an average of 1.8 stars.
Most Recent 2 Star Reviews
2 Customer Reviews Written Overall
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Switch Before Your Plan Expires
| They rates increase astronomically once the plan expires. Consider this when signing up! | |||
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—
Betina
from
Dayton, OH
on
January 26th, 2026
Lies, lies and more lies
| Was offered a variable rate but told don't worry, we wouldn't want to lose your business, so we will be competitive and cheaper than what AEP charges. WRONG! And if the rate is high, was told to call them (Major Energy) and we will help you out. WRONG! When I called back to speak to the person who signed me up, was told no such employee existed. The supplier portion on my bill is 70% more than I would have paid had I stayed with AEP. I should have known better than to fall for the sales pitch. Don't believe their lies!! | |||
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—
Duped And Disgusted
from
Marion, OH
on
December 17th, 2025
Most Recent 1 Star Reviews
6 Customer Reviews Written Overall
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Gouge you after introductory rate ends
| Even if you change carriers before the introductory plan ends, there is a month or two for transition to take effect (which is horrible in itself). Rate more than doubled during that interim. Not worth 3 mos of low rate. | |||
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Unhappy Customer
from
Cleveland, OH
on
January 15th, 2026
Avoid this company
| Company said they sent me a letter saying my one year was ending and they said they included the new rate which was almost four times higher. HOWEVER, I never received the letter and didn't know about the new rate until the bill arrived and it was five times last month's bill. This is a scam company. | |||
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BAK
from
Perrysburg, OH
on
January 7th, 2026
Dishonest
| I was contacted about switching to their .049 rates and that it would be variable and I would be informed every month what the new rate would be so I could cancel or continue. After my first initial bill I received one letter saying that the rate would be 8.9. I just received my latest bill and my current rate is $.14 per kilowatt, which is outrageous. I was never told it was going to be that high. When I signed up, the spokespersons said I would be informed. When I called them, I was just told that they dont inform people. All they did was send me a letter saying that my current rate was going to expire and that there was nothing to be done. Do not give them business as they are extremely dishonest about their rates. | |||
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—
Noelle.
from
Defiance, OH
on
October 24th, 2025
0.159/kwh
| Spend four months figuring out why my bill is so high just to find they've been charging me double the average for my area all year. | |||
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—
Tree
from
Akron, OH
on
October 22nd, 2024
Waited until the last minute to back out and stuck us with double the cost.
| Scam company. Accepted us into the Ohio Choice Program then right before our service was to start they backed out. Now we are stuck with double the electric bills for 2 months. These guys are garbage and should not be in business. | |||
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—
Jim M
from
Wellsville, OH
on
February 14th, 2024
Such a scam... avoid!!!
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This company is a MAJOR SCAM!!! Do not enroll in energy services with them
They will offer you a flat rate "intro offer" to entice you, and then cancel your service 1 month in. This is ridiculous. They then offer you way more expensive variable rates, classic bait and switch scam. Customer service will not be able to explain to you why they cancelled. They will mess with you, put you on hold for minutes and not come up with any additional information. They just want you to hang up. They are clueless and awful at their job. |
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—
DB
from
Columbus, OH
on
February 13th, 2024
