All 4 Star Reviews

3 Customer Reviews Written Overall


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I read all the 1 star reviews and realize they all have something in common. You people were stupid and never called back after the 3 month promotion to keep the fixed rate, like the rep said.

I would highly recommend NRG, just dont be stupid and not call back when the rep says, because yes the rates go to variable if you don't call back. Just as they say. Give NRG some credit.
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Amy from Eastlake, OH on March 15th, 2021
NRG Review
The customer service representatives were very nice. I switched with NRG a few months ago, and when they stopped me, they reminded me to call back, so my rate didn't go to a variable rate.
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James from Lorain, OH on August 1st, 2020
It's worth it
I signed up with some guy in Walmart. I usually don't stop at those kind of things but he seemed so happy i had to see what it was all about. I signed up before thanksgiving. First bill i saved a few dollars. I noticed a difference when my bill went from $220 down to $175. I saw these reviews and noticed everyone saying the same thing. The very few writing 5 star reviews are satisfied with NRG's service. Call and keep the program. Everyone wants to write a bad review when something doesn't go their way. Nobody writes a good review, when it meets their expectations.
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It Works from Lakewood, OH on May 26th, 2020


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