| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Don't use this company
| This company is a RIP off. I have seen a higher bill since signing up. Canceled 2 months ago and still seeing on my bill with higher charges than my regular AEP bill. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Stay Far Away
from
Westerville, OH
on
February 6th, 2021
Appalling
| The only experience I have with this company is their sales representative knocking on my door 30 minutes ago to try to get me to sign up... in the middle of a pandemic, during a stay-at-home order in Ohio. Appalling. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Alie
from
Westerville, OH
on
December 11th, 2020
Representative Rude
|
I just had a representative from Provision Gas stating she can save me money on my bill. If I just grab my bill and give her the account information. I stated that I am not interested, and she responds with a sarcastic attitude "how are you not interested in saving money and getting a lower rate"? Then she continued with the attitude and sarcastic comments. I suggest your people that are representing your company to work on their customer service skills and their sales pitch. Very rude and if that is how they are going to be I have no interest in switching to that company! |
|||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Cheri L.
from
Greenville, OH
on
October 24th, 2018
We sincerely apologize for your experience -- this behavior doesn't reflect our core values. We are always reviewing our calls for quality assurance. Our goal is to ensure customers are provided with all options to meet their needs while experiencing great customer service. If we can still be of assistance, please give us a call 800-279-9023
— Provision Power & Gas
