Quake Energy Customer Reviews (Updated April 2025)

Updated as of April 7, 2025

The best review categories for Quake Energy are , with an average of 0.0 stars, and , with an average of 0.0 stars.

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Recent Good Review from LLG

First time user

Rates were good confusing at first but customer service explain

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Account Management
Likely to recommend

— LLG from Columbus, OH on March 9th, 2020

Most Recent 5 Star Reviews

6 Customer Reviews Written Overall

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Likely to recommend

First time user

Rates were good confusing at first but customer service explain

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Account Management
Likely to recommend

— LLG from Columbus, OH on March 9th, 2020

Curious Representative

We were approached by a door to door employee from Quake, this employee took the time to sit down with me and my wife to go over our exact energy bills and provide some great information. After enrolling, this representative made sure to give us his direct contact line. This was a quick and easy process and I am glad I took the time with this representative.

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Likely to recommend

— Kyle from Barberton, OH on January 14th, 2020

Great experience

It was really easy to apply online. Other times with other companies it was almost impossible. I even had to give up and call.

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Likely to recommend

— Robin Pickering from Springfield, OH on December 9th, 2019

QUAKE

I WAS WORKING WITH AMANDA FOR MY 8 ACC. TOOK ME SOME TIME TO GET IT TOGETHER AN SHE WAS VERY PATIENT WITH ME.. THANK YOU ,, WILL BE STAYING WITH QUAKE

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Likely to recommend

— HAPPY from Akron, OH on November 15th, 2019

Service review for Quake Energy

Supplier provided an acceptance (welcome) email and informed me of progress of transition.
Transition from one supplier to another was simple and without any complications or interruptions.
Supplier is offering a very competitive price so I appreciate their offer and their services.

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Likely to recommend

— Quentin Freed from Youngstown, OH on September 27th, 2019

Selected natural gas supplier

Dominion Energy customer sought natural gas suppler. Quake's price was very competitive and the ease of on line registration made the transaction very smooth

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Likely to recommend

— Madelyn from North Canton, OH on July 31st, 2019

Most Recent 1 Star Reviews

6 Customer Reviews Written Overall

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Likely to recommend

Scammers

Called under pretense of calling from Apples to Apples. Usually I don't fall for scams, but this time I obviously did. Told me I would have a fixed rate--signed me up for a variable rate that dramatically went up the following month. Ended up with the highest bills I've ever had in this house.

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Likely to recommend

— Highly Dissatisfied Customer from Cleveland, OH on March 30th, 2020

Worthless

We have Ohio Edison and we decided to go with quick energy just to try them out well we got our Ohio Edison bill and Quake Energy bill was also on there so in other words all youre doing is getting charged by two different companies to have electric coming in your house we canceled our contract with them but still they call us it doesnt matter if we say no take us off your list or not and weve blocked so many numbers were getting ready to turn them in to the Better Business Bureau because were tired of getting 2 to 3 calls to our home per week that we have to block each and every number and you can tell theyre from a call center because you can hear a lot of background noise and they never know how to pronounce her last name so dont go with them and we highly suggest that you go ahead and do your homework and check out their rating with the Better Business Bureau and read the reviews

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Likely to recommend

— Marjorie from Canfield, OH on January 7th, 2020

No one answers the phone

Tried to call but nobody answered the phone ever

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— The Phone Number Doesn't Work from Cleveland, OH on December 10th, 2019

Sneaky and rude

Explained I just signed up with someone else and they said they had to sign me up again with them because I haven't received a confirmation letter yet. Pushed themselves into my house and made me uncomfortable. Was ready to call the police because they had no badges and kept asking personal questions. If that is how your employees act, you need new ones. Told them again I wasn't interested and they just kept talking and wouldn't leave until I told them I don't care what they have to say and please leave. Then when they left they slammed my door. Very dissatisfied with them. Wouldn't want them representing my company.

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Likely to recommend

— Sneaky And Rude from Akron, OH on November 4th, 2019

Amanda was rude and condescending.

I told this person I was not interested in their product and that I did not care to change anything regarding my rates per Toledo Edison. She wouldn't take a hint, really pissed me off. I hope she is happy doing her job because I don't see her selling for anyone else. Maybe she'll move over to the Natural Gas Division and score some points there with even less potential customers. I do not care to resolve this issue or kiss and make up, just take me off your call list.

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Likely to recommend

— Slick from Wauseon, OH on May 28th, 2019

We regret to hear you had this type of experience; we strive for quality interactions with anyone our agents meet. We will ensure you are not contacted further by placing you on our do not call list.
If you would provide your phone numbers via email to customercare@quakeenergy.com

— Quake Energy

False info on Ohio's Apples to Apples

Says Quake's 33c rate isn't a 'teaser rate', but it is... Says it's not an "intro rate"...