All 3 Star Reviews

2 Customer Reviews Written Overall


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Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Under review ?
Was given a confirmation said my rate would start on 1/1/21 but it didn' t. when I called on 2/7/21 the rep said I could not change my rate online i had to call.I was never informed of this or I would have done it. Now my new rate doesn' t start till march ? Why did they let me register online, had to confirm my address and account # , given a confirmation and a start date then not uphold there end.I sent all this info to the rep for review. We will see what happened.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Robert Annen from Cleveland, OH on February 14th, 2021
Santana
I don't know much yet.i am supposed to be on a budget but they keep changing the amount.i don't like that much but i don't know what i can do about it.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Barbara Miller from Olmsted Falls, OH on December 21st, 2020


All Santanna Energy Services Natural Gas Plans

Plan Name
Company
/
Rating
Length
Price
VS. Columbia Gas
1 Year Fixed Rate
12 month
Fixed Rate
$0.412 / ccf
10.9% under market rate
Compared to the current Columbia Gas rate of $0.4625 / ccf
Popular Short Plan
6 month
Fixed Rate
$0.350 / ccf
24.3% under market rate
Compared to the current Columbia Gas rate of $0.4625 / ccf
18 Month Fixed Rate
18 month
Fixed Rate
$0.499 / ccf