All 5 Star Reviews

16 Customer Reviews Written Overall


Back to All Santanna Energy Services Reviews

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
So far, so good!
Nice pricing, easy to use online and they keep you informed.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Terry from Huron, OH on May 8th, 2020
Hi Terry,
Your vital feedback is why its so easy to enroll with Santanna Energy Services. Here at Santanna, we truly listen to our customer so we can provide superior customer service on every call. Please take the time to enjoy your new Santanna Rewards, its our gift to you.
— Santanna Energy Services
A very good energy service company.
Here in a time of bewildering choices for natural gas, Santanna Energy stands out as a company, which offers us natural gas at a very competitive price, while providing us with exceptional customer service. What more could you ask for?
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

John D. Peterson from Caledonia, OH on November 19th, 2019
Thank you for being a part of the Sanntana family and loyal customer,we're always happy to provide all of your natural gas and electric needs.
— Santanna Energy Services
Excellent and friendly customer service
I called to inquire about Santanna rates for my new home and was not only impressed by the low low rate....but the warm and courteous representative I spoke with was very impressive and sold me on Santanna.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Jerry From Canton Ohio from Canton, OH on October 9th, 2019
Hi Jerry,

Thank you for being a part of the Sanntana family and loyal customer. We're always happy to provide all of your natural gas and electric needs. Here at Santanna Energy we strive to give you the best customer experience from our local Bolingbrook IL. call center.

— Santanna Energy Services
Very Helpful Customer Service
Somehow the wrong account number was sent to my gas company. When I called to correct it, the girl said that she wasn't sure if they could honor the $2.39 promotional price as it had ended but to hold on & she would see what she could do. I was on hold for quite a while & when she got back on the line, said that the request had to keep going up the line & eventually she got the okay to extend the $2.39 rate to me.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

MKG from Akron, OH on October 7th, 2019
Thank you for your important feedback and awesome 5 star rating!!! Here at Santanna Energy we strive to give you the best customer experience and competitive prices for all of your gas and electric product needs.
— Santanna Energy Services
Smooth deal
Signing up and the follow up could not have been easier!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Mary Wabeke from Sylvania, OH on August 23rd, 2019
Great rate
I received a great rate and the switch was quick and easy!!! I would recommend for sure.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Don Hofmeister from Youngstown, OH on August 12th, 2019


All Santanna Energy Services Natural Gas Plans

Plan Name
Company
/
Rating
Length
Price
VS. Columbia Gas
1 Year Fixed Rate
12 month
Fixed Rate
$0.492 / ccf
7.5% under market rate
Compared to the current Columbia Gas rate of $0.5317 / ccf
Popular Short Plan
6 month
Fixed Rate
$0.485 / ccf
8.8% under market rate
Compared to the current Columbia Gas rate of $0.5317 / ccf