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Updated as of April 1, 2026

The best review categories for Shipley Energy are their billing & account management system, with an average of 2.0 stars, and their plans and pricing, with an average of 1.0 stars.

Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Did not keep their word
I discovered Shipley on Apples to Apples. Signed up for a 12-month agreement. After completing the agreement, I asked a question and was answered with a nasty reply. Just thought she was having a bad day. Then I asked when the contract would end and she couldn't answer the question so I asked to be transfered to a supervisor who told me the correct day was 2/13/26. She also had a bad attitude. I overlooked it. In November of 2025 I received a notice saying my contract would end on 1/30/26. I called and was told what I was given at the inception of the contract was wrong. Then they sent a paper contract with outrageous prices to continue. I would highly recommend that their name be removed from Ohio Apples to Apples. They are not trustworthy. Their word means nothing.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

OH423 from Cincinnati, OH on January 1st, 2026