I need help understanding my Duke Energy bill!

If you're an Duke Energy customer, it's essential that you understand the bill and what it's saying from month to month. When you're fully informed, you can spot mistakes and understand exactly what you are being charged for. Read on to find out more about understanding your Duke Energy bill.

What is the average gas rate from Duke Energy?

The EIA (U.S. Energy Information Administration) states the typical rate for electricity in the Duke Energy region is presently 2.86 cents per kWh. Based on this price, you could see savings as large as 11% based upon a typical home using 1,000 kWh/month.

Note: The EIA average includes all taxes, transmission and supply fees. That is the all in rate and includes all the utility fees and the retail electricity costs. We provide the same all in pricing so you get the real apples to apples price comparison when you're shopping for energy rates in Ohio.

How do I lower my Duke Energy bill?

It's quick and easy to get a better rate on your Duke Energy bill.

  1. Find your most recent bill, because you'll need two specific pieces of information from the bill - your 'Account Number' and your 'Service Address'. You can find these on the sample bill below.
  2. Check out electricity plans available to Duke Energy customers
  3. Pick a supplier based on our ratings and customer reviews.
  4. Click the 'Sign Up Now' button to place your order in our secure cart!

How is this different from the apples to apples site?

We're a lot different! You can read our in-depth analysis of the state's "Apples to Apples Comparison Site", but the short answer is that we thoroughly vet the companies and providers that appear on the OH Energy Ratings website, and we provide recommended plans, ratings, and customer reviews so you can make a more informed decision.

How do I read my Duke Energy Ohio bill?

Duke Energy Ohio Sample Bill Page 1

Duke Energy Ohio Sample Bill Page 2

  1. This is the Duke Energy account number for the meter billed on this statement.
  2. This section of the bill is your remittance document. Please return it to Duke Energy with your payment and indicate the amount enclosed. This helps us properly apply your payment to your account.
  3. This is the name on the account and the address where service is provided.
  4. Contact us for information about your account or any of our programs or services.
  5. This tells you where to send your payment, as well as information regarding the timing of payments, meter readings and bill preparation.
  6. This is a summary of your energy consumption for the billing period covered by this statement.
    Meter numbers are provided for both gas and electric service, along with the dates your meters were read and the number of days between meter readings.
    Previous and present meter readings are provided so that you can verify your energy consumption.
    Your energy usage, or consumption, is the difference between your present and previous meter readings. Electric consumption is measured in kilowatt hours (kWh), and gas consumption is measured in hundreds of cubic feet (CCF).
  7. This section provides a summary of the charges related to your gas consumption, including the rate code used to compute your gas charges. Duke Energy assigns the rate code based on our tariffs on file with the Public Utilities Commission of Ohio (PUCO). An explanation of the component charges of the rate code appears on page 2 of your bill.
    If you have switched your gas supply to an alternative supplier that allows Duke Energy to bill you on their behalf, this section also summarizes your alternative supplier's rate code and charges.
  8. This section provides a summary of the charges relating to your electric consumption, including the rate code used to compute your electric charges.
    If you have switched your generation supply to an alternative supplier that allows Duke Energy to bill you on their behalf, this section also summarizes your alternative supplier's rate code and charges.
  9. This section summarizes your current billing and payment information. The amount due to Duke Energy from your previous bill is listed first, followed by any activity since your last billing statement, including any payments, returned-check charges or late-payment fees. Together, these create your Balance Forward. Added to the Balance Forward are your Current Gas Charges and Current Electric Charges, resulting in the Current Amount Due to Duke Energy.
  10. This section helps you understand your bill and find more information.
  11. This section shows your average cost per kWh, your due date, the amount due, and the amount due if your bill is paid after the due date.
  12. If you have switched your gas or electric supply to an alternative supplier who bills you directly, we provide that alternative supplier's contact information here.
  13. Here you will find information on your natural gas consumption, including your gas meter number, consumption (in CCF) and the billing period. This section presents the information we use in computing your gas charges. The rate code is provided, along with an itemized list of its components.
  14. If Duke Energy bills you on behalf of an alternative natural gas supplier, those charges appear here, along with the alternative supplier's rate code, rate and total charge.
  15. Here you will find information on your electric usage, including your electric meter number, electricity consumption (in kilowatt-hours) and the billing period.
  16. This section presents the information we use in computing your electric charges. The rate code is provided, along with an itemized list of its components.
  17. For your convenience, Duke Energy provides a graph of your electric and gas consumption for the past year. You can use this information to analyze your energy consumption and look for ways to use less energy and reduce your bill.
Example Bill
loading...