Billing Problems and Complaints (550 reviews)
You will never get the "sign in" $100 gift card
“ the product and billing are great; but they lie to me to get me sign in the 1 year plan; i was told i will get a $100 gift card at the sign in, well no, once i sign with them they told me i had to be with them at least 3 months, after 3 months i called to request my gift card and i have been waiting 1 month so far and i am still waiting for it, and they keep bla bla blaing me that will be email, they cant send a form via regular mail and then bla bla bla the email never arrives to my email account (not in the inbox or spam folder); at this point i give up cuz i dont have more time to lose. be aware guys, according to my experience its a trick to get u... ”
July 20th, 2013
No paperless billing
“
No paperless billing - from a supposed "energy
conscious" company. Average as far as
experience goes with any customer service type
things. ”
May 23rd, 2009
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