Recent Bad Reviews


Recent Complaints and Negative Reviews (190 reviews)



SCAM!!!

(1 / 5)

  Look at all of the 1 star reviews. They get a star simply so their victims can leave a warning that this is a scam. Call and cancel so it doesnt continue, but youre stuck paying for the unauthorized service for the prior month. Your real electric provider wont help even though its on their statement, still waiting on the manager at DYNEGY to call methey said 24-48 hours, however that was a week and a half ago and I have not heard from them and my bank bank will not help. Someone needs to do something about these DYNEGY thieves!!

DYNEGY Scam
January 13th, 2025

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Dynegy Energy Services


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SCAM!

(1 / 5)

  If I could leave no stars I would. My fianc and I have been trying to get in contact with a supervisor from Just Energy and they say to wait 24-48 hours. Well, it's been a week and still no phone call back. Called again1/8/25 and 1/10/25 still no call from a supervisor. We went to Sam's Club back in November and the guy there was talking to us about our electric. He said if you sign up with us today your bill will be either the same or less and we will even give free gift card up to $50. We thought nothing of it and were like okay that doesn't sound bad. Well, our first bill after that was 75+ dollars more than it should have been. We cancelled it because we were lied to and told them no more. Next month's bill came, and it was still on there and this time for over $185 more! I am filing a complaint with the BBB and writing on all their social media. This is a disgrace!! AWFUL and would never recommend this company!

Tom G
January 11th, 2025

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Just Energy


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Bad solar buy back service

(1 / 5)

  They did not put me on the plan I requested and did not credit me or buy back my solar generation leading to me paying a regular electric bill although Ive had solar for 1 and half years and wont give me any credit for all that wasted energy and time

Bos
January 10th, 2025

Hi Blank Oppong,

Thank you for taking the time to share such detailed review about your recent experience with Just Energy. It would be our pleasure to assist you in resolving your concern. One of our team members is trying to contact you. At your convenience, please call 1-866-587-8674. Business hours are 8 AM to 7 PM (Mon to Fri) and 9 AM to 6 PM (Sat). Rest assured that we will do everything possible to resolve this situation for you as soon as possible. We look forward to speaking with you.

Kind Regards,
Sheldon, Social Media Advisor

Just Energy Responds January 13th, 2025
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Just Energy


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DO NOT SWITCH TO SPRING POWER & GAS!!!

(1 / 5)

  DO NOT SWITCH TO SPRING POWER & GAS!!!!
The representative that showed up at my door GUARANTEED I'd be SAVING compared to PP&L.
And let me tell you, I received my 1st bill with Spring Power & gas and my bill IS DOUBLE what I pay through PP&L.
THIS IS WHY I DONT SWITCH MY ELECTRIC COMPANIES, THEY LIE STRAIGHT TO YOUR FACE!
I will be calling customer service ASAP on this matter.
I DO NOT take DISRESPECT lightly!
This is NOT a company you want to switch over to!
Let my MISTAKE be your WARNING!!!

Tasha B.
January 8th, 2025

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Spring Power & Gas


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