Recent Bad Reviews

“  Spend 2 hours on the phone on separate phone calls just to discuss and pay my bill. In the end still had to use theyre horrible website ”

“  Look at all of the 1 star reviews. They get a star simply so their victims can leave a warning that this is a scam. Call and cancel so it doesnt continue, but youre stuck paying for the unauthorized service for the prior month. Your real electric provider wont help even though its on their statement, still waiting on the manager at DYNEGY to call methey said 24-48 hours, however that was a week and a half ago and I have not heard from them and my bank bank will not help. Someone needs to do something about these DYNEGY thieves!! ”

“  If I could leave no stars I would. My fianc and I have been trying to get in contact with a supervisor from Just Energy and they say to wait 24-48 hours. Well, it's been a week and still no phone call back. Called again1/8/25 and 1/10/25 still no call from a supervisor. We went to Sam's Club back in November and the guy there was talking to us about our electric. He said if you sign up with us today your bill will be either the same or less and we will even give free gift card up to $50. We thought nothing of it and were like okay that doesn't sound bad. Well, our first bill after that was 75+ dollars more than it should have been. We cancelled it because we were lied to and told them no more. Next month's bill came, and it was still on there and this time for over $185 more! I am filing a complaint with the BBB and writing on all their social media. This is a disgrace!! AWFUL and would never recommend this company! ”

“  They did not put me on the plan I requested and did not credit me or buy back my solar generation leading to me paying a regular electric bill although Ive had solar for 1 and half years and wont give me any credit for all that wasted energy and time ”