Just Energy -- Profile Analysis

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Just Energy was founded in 1997 in Canada and has grown into a massive energy conglomerate that service more than 1.8 million customers in North America. They also have the distinction of being the largest competitive green energy retailer in North America.

Just Energy is part of a group of companies that offer natural gas in Ontario, Manitoba, Alberta, Quebec, British Columbia, New York, Illinois, Indiana, Michigan, Ohio, and California, and electricity in Ontario, Alberta, New York, Massachusetts and Texas.

Just Energy has also expressed plans for launching retail service in Pennsylvania, New Jersey, Connecticut, Maryland, D.C., Rhode Island, Georgia and Delaware.


Our Rating of Just Energy




All Just Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Fixed
Info
36 Month Fixed Rate
36 month
Fixed Rate
12.89¢ / kwh
$0.00 monthly recurring charge

Just Energy Plan Summary

Total Plans

1

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Customer Reviews of Just Energy

Reviews Overall

38th place
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Most Recent Just Energy Reviews  


Lily fixed my Tara energy problem
I was mistakenly billed for service I did not ask for. Thank you lily! Pamela lara from Sweeny TX

Free nights and weekends don't seem free
I signed up for the free nights and weekends because my son grandson and daughter-in-law moved in with me and I needed a cheaper energy plan so I thought I was getting a good deal with a free nights and weekends I didn't. my build jumped higher and they're not here now and my bill is still high Karen medcoff from Marathon TX

Sams Club Promotion
A man pitched me in sams club and I signed up to get my energy supply from Just Energy, he was super nice and was very knowledgeable, and it saved me on my bill while giving me gift cards! I would get a membership to Sams just for the electric! Darrell Cousins from Windsor Mill MD


4-5 Star Reviews: 46 (12%)



Lily fixed my Tara energy problem

I was mistakenly billed for service I did not ask for. Thank you lily!

Pamela lara from Texas
April 19th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 10 (3%)



Free nights and weekends don't seem free

I signed up for the free nights and weekends because my son grandson and daughter-in-law moved in with me and I needed a cheaper energy plan so I thought I was getting a good deal with a free nights and weekends I didn't. my build jumped higher and they're not here now and my bill is still high

Karen medcoff from Texas
February 2nd, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 25 (6%)



Customer service lacking

Moved out of the area and received an email saying no termination fee would be assessed... There was and it took multiple calls in which over half the time the foreign call center reps just hung up. This went on for almost 3 months ended up disputing thru my credit card. Then they tried to send it to a 3rd party collections

Austin from Texas
April 20th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 252 (64%)