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Just Energy was founded in 1997 in Canada and has grown into a massive energy conglomerate that service more than 1.8 million customers in North America. They also have the distinction of being the largest competitive green energy retailer in North America.

Just Energy is part of a group of companies that offer natural gas in Ontario, Manitoba, Alberta, Quebec, British Columbia, New York, Illinois, Indiana, Michigan, Ohio, and California, and electricity in Ontario, Alberta, New York, Massachusetts and Texas.

Just Energy has also expressed plans for launching retail service in Pennsylvania, New Jersey, Connecticut, Maryland, D.C., Rhode Island, Georgia and Delaware.


Our Grading of Just Energy

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Just Energy Plan Summary

Just Energy does not currently have any plans available on OH Energy Ratings.

We recommend plans from Santanna Energy Services and Symmetry Energy Solutions instead.

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Customer Reviews of Just Energy

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Most Recent Just Energy Reviews  


I love Just Energy
My previous company was charging me $150 monthly for a 2 bedroom apt then I found Just Energy and my mo bills are less than $50. I get notifications about my usage broken down by day so I know where I might be able to save. I love this company. G Anderson from Forney TX

Awesome company
Best experience with Just Energy inside of Sams Club they saved me so much money every month never changing because they have a all inclusive rate no surprising delivery charges John Ventura from Fort Worth TX

Love Nights Free
I was approached at Sams club by Just Energy representatives a couple months ago and I was a bit scared at first because I had been with TXU for 5 years. However, I learned I was actually paying too much when the representative compared my bill to how much I would be paying with them. My bill has been under $100 so far and I am really content with Just Energy. No more centerpoint fees! Thank you. Alisha Jones from Houston TX


4-5 Star Reviews: 41 (12%)



I love Just Energy

My previous company was charging me $150 monthly for a 2 bedroom apt then I found Just Energy and my mo bills are less than $50. I get notifications about my usage broken down by day so I know where I might be able to save. I love this company.

G Anderson from Texas
May 15th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 8 (2%)



Unfortunately events

So For the last month I have been dealing with just energy and direct energy. I canceled with direct energy for other reasons and continued with Just Energy. My power recently got cut off today due to someones negligence. I signed up for both electricity and gas and apparently have only been getting billed for gas? So I am now on a timer for the next couple days. I am not impressed! I love Just Energy and I want to stay but what happened ??! I am super disappointed.

Sad from
February 18th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 19 (6%)



door hit me on my way out.

I had Just Energy for several years. They emailed my monthly total due, and paying was no trouble. When my contract ended, they made me feel my business was unwanted. They called me so many times! Daily, and sometimes multiple times a day, to remind me that my rates were going up, and that my contract was ending. Someone from California said that my rate was good, but of course, all my Texan friends laughed. I am now looking for a new company, one that hires Americans and that appreciates my business.

Holly from Texas
June 1st, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 202 (60%)



Do NOT sign up for this company!

I was stopped in a Sams Club store in Columbus, OH by a rep stating he was with Just Energy. I spoke with him for a while about the company and decided to sign up. After looking at reviews online I decided to cancel (just 2 days later). Instead of calling Just Energy, which Ive tried calling them several times now and it repeatedly says their offices are closed, I called AEP and told them that I do not authorize the switch. This morning I received another email from AEP stating that I approved a transfer of my service to Dynergy which I also did not approve. The Just Energy rep stated my info would not be sold but yet another energy company was trying to switch my account without my consent.

Do NOT sign up for Just Energy! from Grove City, Ohio
June 23rd, 2021

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Just Energy News  


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Just Energy FAQs  


Where can I order Just Energy electricity?


Just Energy has electricity plans in Texas

Where can I order Just Energy natural gas?


Just Energy does not have any natural gas plans

What do customers think about Just Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Just Energy customer review is 1.6 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All Just Energy Plans  


Plan Name
Company
/
Rating
Length
Price
VS. Duke
12 Month Fixed Rate
12 month
Fixed Rate
$0.579 / ccf
36 Month Fixed Rate
36 month
Fixed Rate
$0.519 / ccf
10.3% under market rate
Compared to the current Duke rate of $0.5786 / ccf
12 Month Fixed Rate
12 month
Fixed Rate
$0.520 / ccf
10.1% under market rate
Compared to the current Duke rate of $0.5786 / ccf
12 Month Fixed Rate
12 month
Fixed Rate
$0.569 / ccf
1.7% under market rate
Compared to the current Duke rate of $0.5786 / ccf
12 Month Fixed Rate
12 month
Fixed Rate
$0.529 / ccf
8.6% under market rate
Compared to the current Duke rate of $0.5786 / ccf
12 Month Fixed Rate
12 month
Fixed Rate
$0.425 / ccf
26.5% under market rate
Compared to the current Duke rate of $0.5786 / ccf
12 Month Fixed Rate
12 month
Fixed Rate
$0.499 / ccf
13.8% under market rate
Compared to the current Duke rate of $0.5786 / ccf
12 Month Fixed Rate
12 month
Fixed Rate
$0.486 / ccf
16.0% under market rate
Compared to the current Duke rate of $0.5786 / ccf
24 Month Fixed Rate
24 month
Fixed Rate
$0.539 / ccf
6.8% under market rate
Compared to the current Duke rate of $0.5786 / ccf
2 Year Fixed Rate
24 month
Fixed Rate
$0.399 / ccf
31.0% under market rate
Compared to the current Duke rate of $0.5786 / ccf
1 Year Fixed Rate
12 month
Fixed Rate
$0.459 / ccf
20.7% under market rate
Compared to the current Duke rate of $0.5786 / ccf
12 Month Indexed Rate
12 month
Indexed Rate
$0.499 / ccf
13.8% under market rate
Compared to the current Duke rate of $0.5786 / ccf
24 Month Fixed Rate
24 month
Fixed Rate
$0.469 / ccf
18.9% under market rate
Compared to the current Duke rate of $0.5786 / ccf
Popular Short Plan
6 month
Fixed Rate
$0.459 / ccf
20.7% under market rate
Compared to the current Duke rate of $0.5786 / ccf
12 Month Fixed Rate
12 month
Fixed Rate
$0.469 / ccf
18.9% under market rate
Compared to the current Duke rate of $0.5786 / ccf