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Just Energy was founded in 1997 in Canada and has grown into a massive energy conglomerate that service more than 1.8 million customers in North America. They also have the distinction of being the largest competitive green energy retailer in North America.

Just Energy is part of a group of companies that offer natural gas in Ontario, Manitoba, Alberta, Quebec, British Columbia, New York, Illinois, Indiana, Michigan, Ohio, and California, and electricity in Ontario, Alberta, New York, Massachusetts and Texas.

Just Energy has also expressed plans for launching retail service in Pennsylvania, New Jersey, Connecticut, Maryland, D.C., Rhode Island, Georgia and Delaware.


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Just Energy Plan Summary

Just Energy does not currently have any plans available on OH Energy Ratings.

We recommend plans from Symmetry Energy Solutions and Santanna Energy Services instead.

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Customer Reviews of Just Energy

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Most Recent Just Energy Reviews  


Love Nights Free
I was approached at Sams club by Just Energy representatives a couple months ago and I was a bit scared at first because I had been with TXU for 5 years. However, I learned I was actually paying too much when the representative compared my bill to how much I would be paying with them. My bill has been under $100 so far and I am really content with Just Energy. No more centerpoint fees! Thank you. Alisha Jones from Spring TX

Sams club is where its at!
I joined at sams club last month for the nights free promotion and it was a very easy process which was great. I was hoping for a cheaper bill and thats what I got. My bill went down $70 compared to the $140 I was paying with reliant. Thank you for this promotion to us Sams club members! Johnathan Villa from Houston TX

Just beautiful
We signed up in Sams club and their customer service and prices were perfect. Their representatives will walk you through it all, no hassle. First bill is looking good! Thank you!! Sasha Chase from Houston TX


4-5 Star Reviews: 39 (13%)



Love Nights Free

I was approached at Sams club by Just Energy representatives a couple months ago and I was a bit scared at first because I had been with TXU for 5 years. However, I learned I was actually paying too much when the representative compared my bill to how much I would be paying with them. My bill has been under $100 so far and I am really content with Just Energy. No more centerpoint fees! Thank you.

Alisha Jones from Texas
February 9th, 2021

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3-4 Star Reviews: 8 (3%)



Unfortunately events

So For the last month I have been dealing with just energy and direct energy. I canceled with direct energy for other reasons and continued with Just Energy. My power recently got cut off today due to someones negligence. I signed up for both electricity and gas and apparently have only been getting billed for gas? So I am now on a timer for the next couple days. I am not impressed! I love Just Energy and I want to stay but what happened ??! I am super disappointed.

Sad from
February 18th, 2021

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2-3 Star Reviews: 15 (5%)



Just Energy Experience

I was hospitalized for a month. During this time my family moved my belongings out my apartment. My bill was not paid while I was hospitalized. On the day after being released, I paid my bill in full. Later that day, I received a text about my account. Upon calling the number, the agent was rude about the questions I asked. I also asked about my Just Energy Peak Points, that I accumulated doing paying my bill on time and I thought I was a valued customer. Have about 9,500 points which I can covert to a gift cards. I feel disrespected by this company, because I had illness, and needed to hospitalized, I been denied of points, I earned. And the by the way, I was in the V.A. Hospital.
Thanks for a terrible
experience......

Saleem A. Shadeed from Texas
August 21st, 2020

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1-2 Star Reviews: 183 (59%)



Complete scam

Just Energy was advertised to me. I was told there would be absolutely no changes or additions to my bill in anyway. But actually an extra flat rate 50$ per month was tacked on and when I wanted to cancel they charged me a termination fee and referred it to a collections agency rather than just letting me pay it. This company is a complete scam and am pissed that I ever got involved.

Nick from Dayton, Ohio
October 25th, 2020

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Just Energy FAQs  


Where can I order Just Energy electricity?


Just Energy does not have any electricity plans

Where can I order Just Energy natural gas?


Just Energy does not have any natural gas plans

What do customers think about Just Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Just Energy customer review is 1.6 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

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