Customer Reviews for Symmetry Energy Solutions

My current charge per CCF of natural gas is approximately half of my service provider Duke Energy. I'm always happy to experience a savings.

So far so good

Bought it down from $8 to $5

I noticed my current contract expired and I was being charged a high variable monthly rate, I went online @ OH energy ratings and Symmetry Energy had a good 2yr fixed rate with no termination fee I was able to switch online very easy.

So far this is the best rate we could get , saving is saving.

Fast action on my request for natural gas service from Symmetry

Very easy to set up, like the fact that I have a 2 year fixed rate and can cancel at anytime without a cancellation fee

I used the NOPEC website to browse available gas suppliers in my area (Ohio). After refviewing them, Symmetry had the best price.

Found it easy to do. So glad I found a better price.

Great/Affordable..very easy to sign up online

It was very easy to sign up with them and they offered me the best price.

No problem at all

When I went online I found it sooo easy to analyze, compare and select plan. Surprisingly simple. Wonderful

This is the first bill I have received it seems good so fat

So far with only one month billing, rate is exactly what was promised in agreement. And a significant savings was realized.

To be honest - it was fine. I experienced courtesy and professionalism and was satisfied with the service in making my choices.

Was very easy to change providers with the increase in cost that happened for natural gas.

Have yet to receive check from promotion. Quick to sign me up but not so quick to fulfill obligation.

Easy to sign up

It was an easy transaction But never did receive our gift card .

Rate are too High for 2022

It was ok

Although the price dropped a bit after I requested this temporary contract, I got just what I contracted.I experienced no problem with this company.

Have no idea why there's so much paper shuffling to get gas piped to the house. Seems like a sleight of hand scam by a bunch of slick lawyers to skim the cream off the top of the money barrel.

It was good but I found a cheaper rate fixed

For ever on "hold" listening to crappy music, just trying to talk to some one. Hire some people to answer the phones...

I signed up for CenterPoint Energy months ago but am still being charged by my old service. Hopefully the CenterPoint service will be on my next bill. If not, I'll have to contact you about it. Maybe you could check it out for me.

Switched from ONG to Center Point due to better pricing.

The change was easy to complete on my side but takes too long. For only a paperwork change it took two months and I did not benefit from the better pricing when we needed. I might have lost and savings I would see for months.

So far our experience with the switch over has been easy. I really haven't had the service long enough to comment on service/customer service. I would be happy to review in a few months of having the service.

Went with symmetry gas co they said would receive 50 dollar visa for signing.Its been threes months and nothing except bill for gas

Was not thrilled that I could not get a lower rate because I was already a customer. That part sucked

Customer service agent was considerate and professional. He said I would get a $50 gift card, but I never received it.

Im changing carriers... I compared and at the time the rate was lower than what I was paying... now its higher!!

My first bill is much better

You promised me a prepaid Visa card and I have not received it as of yet

Prices were not best, but not bad. They offered $50 bonus for contract renewal and I took it. Got first bill several weeks ago but still not that $50 bonus. Tried to call them on 1-888-200-3788 but that number seems not working - first red flag. Sent email and no response - second red flag.

I signed up with Center Point Energy in June 2020.

I signed up for service online. I received a letter requesting a phone call as there was a problem.

Pricing going forward too high

To high of price

No one ever came out!!

Tried to sign up. had a letter saying i was. they did nothing. the rate went up. i had to find a new co. i had a letter confirming service. then i get a phone call. said they never agreed. then they said they would remove late charges. some how some way, i got signed up.

Bills are too high! I do not have my heat higher than 67

Frustrating - applied, received confirmation of approval, and then for unknown reasons was dropped and had to research and find another supplier.

Extremely Poor

I've left 3 voicemails, emailed twice and called several times with no results in actually speaking to a person.

Why was my first bill with Symmetry almost twice as much as my last bill? I was expecting it to be maybe a little less.

You have allowed gas companies to gouge consumers during February 2021. Where is your concern to your own consumers. Gouging is illegal in this State!