The best review categories for Symmetry Energy Solutions are their customers willingness to recommend, rated at 4.3 out of 5, and their customer service, rated at 4.2 of 5.
“
It was all quite simple. I signed up on line and CenterPoint seemlessly took care of the transfer. ”
— D Robinson
August 9th, 2020
Dear Customer,
Thank you for taking the time to add your rating, we appreciate your positive feedback. If you have any questions or concerns with your plan, please send an email to CustomerChoice@centerpointenergy.com and a representative from our Customer Service Team will contact you within 24 to 48 business hours to assist with your account.
Thank you Customer Care
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
very simple to compare and switch
(5 / 5)
“
made it very simple to use to review all the providers and their rates ”
— Rob K
July 29th, 2020
Dear Customer,
Thank you for taking the time to add your rating, we appreciate your positive feedback. If you have any questions or concerns with your plan, please send an email to CustomerChoice@centerpointenergy.com and a representative from our Customer Service Team will contact you within 24 to 48 business hours to assist with your account.
Thank you Customer Care
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
gas rate
(5 / 5)
“
great ”
— david
July 29th, 2020
Dear Customer,
Thank you for taking the time to add your rating, we appreciate your positive feedback. If you have any questions or concerns with your plan, please send an email to CustomerChoice@centerpointenergy.com and a representative from our Customer Service Team will contact you within 24 to 48 business hours to assist with your account.
Thank you Customer Care
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Saving money
(5 / 5)
“
Quick and east ”
— Lisa
July 22nd, 2020
Dear Customer,
Thank you for taking the time to add your rating, we appreciate your positive feedback. If you have any questions or concerns with your plan, please send an email to CustomerChoice@centerpointenergy.com and a representative from our Customer Service Team will contact you within 24 to 48 business hours to assist with your account.
Thank you Customer Care
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Very satisfied
(5 / 5)
“
Great ”
— Robert Jacobs
May 22nd, 2020
Dear Customer,
Thank you for taking the time to add your rating, we appreciate your positive feedback. Please email our team at CustomerChoice@centerpointenergy.com, if there's anything more we can do for you.
Sincerely, The CenterPoint Energy Services Team
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Quick and easy way to shop rates
(5 / 5)
“
Wife and I needed to find a better rate for our natural gas supplier. This was easiest and simplest way to compare rates. ”
— Happy shopper
March 28th, 2020
Dear Customer,
Thank you for taking the time to add your rating, we appreciate your positive feedback. If there is anything else we can do for you, please email our team at CustomerChoice@centerpointenergy.com.
Sincerely,
Customer Care
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Great deal
(5 / 5)
“
Best price for one year. ”
— JH
March 22nd, 2020
Dear Customer,
Thank you for taking the time to add your rating, we appreciate your feedback. If there is anything else we can do for you, please email our team at CustomerChoice@centerpointenergy.com.
Sincerely,
Customer Care
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Great Price
(5 / 5)
“
Looking to compare rates for natural gas ,found a 12 mo.rate with CPE just went into effect everything going as planned.Easy to enroll great rate no hassle very happy. ”
— pj morlan
March 7th, 2020
Dear Customer,
Thank you for taking the time to add your rating, we appreciate your feedback. If there is anything else we can do for you, please email our team at CustomerChoice@centerpointenergy.com.
Sincerely,
Customer Care
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Best
(5 / 5)
“
Best price per MCF I've seen. ”
— Daniel
February 15th, 2020
Dear Customer,
Thank you for taking the time to add your rating, we appreciate your feedback. If there is anything we can do for you, please email our team at CustomerChoice@centerpointenergy.com.
Sincerely,
Customer Care
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
HASSLE FREE
(5 / 5)
“
Leary at first but it was actually a pleasant experience. Customer service rep was top notch. Dont hesitate AAA+ ”
— Gene soup city
February 5th, 2020
Dear Customer,
Thank you for taking the time to add your AAA+ rating, we appreciate your feedback. If there is anything else that we can do for you, please let us know.
Sincerely,
Customer Care
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Centerpoint review
(5 / 5)
“
Easy to obtain and great rates ”
— Debbie K
February 3rd, 2020
Dear Customer,
Thank you for taking the time to add your rating, we appreciate your feedback. Please let us know, if there is anything else that we can do for you.
Sincerely,
Customer Care
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
pres
(5 / 5)
“
AAAAAAAAAAAAAAAAAA ”
— tony
January 14th, 2020
Dear Customer,
Thank you for taking the time to add your rating, we appreciate your feedback. Please let us know if there is anything else that we can do for you.
Sincerely,
Customer Care
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Center Point Energy
(5 / 5)
“
They had the best rates around and very easy to subscribe too. ”
— Brad Thomas
December 2nd, 2019
Dear Customer,
Thank you for taking the time to add your rating, we appreciate your feedback. Please let us know if there is anything else that we can do for you.
Sincerely,
Customer Care
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
GAS PRICE
(5 / 5)
“
YOU HAD THE BEST PRICE SO I WENT WITH YOU ”
— DENNIS LAM
November 26th, 2019
Dear Customer,
Thank you for taking the time to add your rating, we appreciate your feedback. Please let us know if there is anything else that we can do for you.
Sincerely,
Customer Care
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Center Point
(5 / 5)
“
I feel suppliers are on an even rating? Most customers, like me, are looking for price breaks! I had no problems with Center Point, all billing is done through the energy companies per state laws/boundaries. I recently switched to AEP for gas since their price was lower, for 12 months. ”
— Bob
October 30th, 2019
Thank you for taking the time to add your rating. We appreciate your feedback, please let us know if we can do anything for you in the near future.
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
first month
(5 / 5)
“
so far so good. I am happy with center point energy ”
— william whitehead
August 17th, 2019
Dear Customer,
Thank you for taking the time to add your rating. We appreciate your feedback. Please let us know if there is anything else that we can do for you.
Sincerely,
Customer Care
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
What a Charge
(5 / 5)
“
Very easy to switch carriers. It was a real CHARGE to switch and so was the price. Thank you ”
— Valerie Zebedis-August
March 27th, 2019
Dear Customer,
Thank you for taking the time to add your comment. We appreciate your feedback. Please let us know if there is anything else that we can do for you.
Sincerely,
Customer Care
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Review
(5 / 5)
“
Very positive, easy to navigate. ”
— Ken
December 24th, 2018
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Amazing!!
(5 / 5)
“
Thank you Centerpoint for your fast repair services during hurricane Harvey!! My family truly appreciates the dedication, long hours and hard work of your employees! ”
— MarilynC
August 31st, 2017
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
A Goswami
(4.8 / 5)
“
Good service ”
— 3785 Winterberry dr Akron
August 12th, 2020
Dear Customer,
Thank you for taking the time to add your rating, we appreciate your positive feedback. If you have any questions or concerns with your plan, please send an email to CustomerChoice@centerpointenergy.com and a representative from our Customer Service Team will contact you within 24 to 48 business hours to assist with your account.
