I haven't received a bill statement since switching to you.
|
Can't rate my experience with you till I actually get a monthly statement. I have not received a bill since signing up. How do you expect me to even pay my bill without a statement? |
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| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Greg
from
Tallmadge, OH
on
January 15th, 2021
Dear Customer,We apologize for your unpleasant experience, we are a company devoted to customer satisfaction. Please send an email with your contact information to customerchoice@symmetryenergy.com, a representative will call you with any questions or concerns you may have regarding your account, within 24 to 48 business hours.
Sincerely,
The Symmetry Energy Solutions Team
— Symmetry Energy Solutions
Gas
| Easy to switch and save! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Ivan Miling
from
Cleveland, OH
on
January 13th, 2021
Dear Customer,Thank you for taking the time to add your rating, we appreciate your positive feedback.
Symmetry Energy Solutions is much more than just your new natural gas provider; were a company devoted to customer satisfaction. If you need assistance, please call our customer care team Monday through Friday at 888-200-3788 between 7:00 AM and 7:00 PM, Central Time.
Again, thank you for choosing Symmetry Energy Solutions! We look forward to serving you for years to come.
Sincerely,
The Symmetry Energy Solutions Team
— Symmetry Energy Solutions
Energy shopping
| I had a good experience switching suppliers. This time to Symmetry Energy Solutions it was a seamless transition, they were very professional and I am very pleased with their performance. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Peter L Rink
from
Massillon, OH
on
January 11th, 2021
Dear Customer,Thank you for taking the time to add your rating, we appreciate your positive feedback.
Symmetry Energy Solutions is much more than just your new natural gas provider; were a company devoted to customer satisfaction. If you need assistance, please call our customer care team Monday through Friday at 888-200-3788 between 7:00 AM and 7:00 PM, Central Time.
Again, thank you for choosing Symmetry Energy Solutions! We look forward to serving you for years to come.
Sincerely,
The Symmetry Energy Solutions Team
— Symmetry Energy Solutions
Natural Gas Review
| Five star experience as indicated in the ratings. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Larry Velt Banks
from
Cleveland, OH
on
January 3rd, 2021
Dear Customer,Thank you for taking the time to add your rating, we appreciate your positive feedback. Symmetry Energy Solutions is much more than just your new natural gas provider; were a company devoted to customer satisfaction. If you need assistance, please call our customer care team Monday through Friday at 888-200-3788 between 7:00 AM and 7:00 PM, Central Time.
Sincerely,
The Symmetry Energy Solutions Team
— Symmetry Energy Solutions
Summetry
| Good | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Zdravko Sako
from
Eastlake, OH
on
December 31st, 2020
Dear Customer,Thank you for taking the time to add your rating, we appreciate your positive feedback. Symmetry Energy Solutions is much more than just your new natural gas provider; were a company devoted to customer satisfaction. If you need assistance, please call our customer care team Monday through Friday at 888-200-3788 between 7:00 AM and 7:00 PM, Central Time.
Sincerely,
The Symmetry Energy Solutions Team
— Symmetry Energy Solutions
New to Symmetry
| So far, so good. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Maureen
from
Canal Fulton, OH
on
December 29th, 2020
Dear Customer,Thank you for taking the time to add your rating, we appreciate your positive feedback. Symmetry Energy Solutions is much more than just your new natural gas provider; were a company devoted to customer satisfaction. If you need assistance, please call our customer care team Monday through Friday at 888-200-3788 between 7:00 AM and 7:00 PM, Central Time.
Sincerely,
The Symmetry Energy Solutions Team
— Symmetry Energy Solutions
Great
| Goodservice | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
CLIFFORD Male PANDER
from
Tallmadge, OH
on
December 29th, 2020
Dear Customer,Thank you for taking the time to add your rating, we appreciate your positive feedback. Symmetry Energy Solutions is much more than just your new natural gas provider; were a company devoted to customer satisfaction. If you need assistance, please call our customer care team Monday through Friday at 888-200-3788 between 7:00 AM and 7:00 PM, Central Time.
Sincerely,
The Symmetry Energy Solutions Team
— Symmetry Energy Solutions
Review
| I was looking for a good rate for my utilities with out any en cumbrances however when the contract is ended I will have to review their rates in comparison to other offers at that time over all the transaction was simple | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
R Cassidy
from
Toledo, OH
on
December 24th, 2020
Dear Customer,Thank you for taking the time to add your rating, we appreciate your positive feedback. Symmetry Energy Solutions is much more than just your new natural gas provider; were a company devoted to customer satisfaction. If you need assistance, please call our customer care team Monday through Friday at 888-200-3788 between 7:00 AM and 7:00 PM, Central Time.
Sincerely,
The Symmetry Energy Solutions Team
— Symmetry Energy Solutions
Great!
| Had no issues, just savings. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Jackie
from
North Olmsted, OH
on
December 19th, 2020
Dear Customer,Thank you for taking the time to add your rating, we appreciate your positive feedback. Symmetry Energy Solutions is much more than just your new natural gas provider; were a company devoted to customer satisfaction. If you need assistance, please call our customer care team Monday through Friday at 888-200-3788 between 7:00 AM and 7:00 PM, Central Time.
Sincerely,
The Symmetry Energy Solutions Team
— Symmetry Energy Solutions
Great Price
| Am pleased we had a great rate after being with another company. Will opt to stay with this company if rates stay low. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Very Satisfied
from
Broadview Heights, OH
on
December 16th, 2020
Dear Customer,Thank you for taking the time to add your rating, we appreciate your positive feedback. Symmetry Energy Solutions is much more than just your new natural gas provider; were a company devoted to customer satisfaction. If you need assistance, please call our customer care team Monday through Friday at 888-200-3788 between 7:00 AM and 7:00 PM, Central Time.
Sincerely,
The Symmetry Energy Solutions Team
— Symmetry Energy Solutions
Reviews Overview
The best review categories for Symmetry Energy Solutions are the order experience, rated at 4.2 out of 5, and their customer service, rated at 4.2 of 5.
The best review categories for Symmetry Energy Solutions are the order experience, rated at 4.2 out of 5, and their customer service, rated at 4.2 of 5.
4.2 / 5
Overall
4.1 / 5
Price, Plans and Promotions
4.2 / 5
Order Experience
4.2 / 5
Customer Service
4.1 / 5
Billing and Account Management
4.2 / 5
Likely to Recommend
