The best review categories for Provision Power & Gas are their customer service, with an average of 3.1 stars, and their billing & account management system, with an average of 3.1 stars.
Recent Good Review from Jeff T.
My Account
Smooth transition. |
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Likely to recommend |
—
Jeff T.
from
Strongsville, OH
on
May 24th, 2023

— Provision Power & Gas
Most Recent 5 Star Reviews
3 Customer Reviews Written Overall
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None
None |
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None
from
Columbus, OH
on
May 23rd, 2022

— Provision Power & Gas
Wow!
I just made a switch to Provision Power & Gas! I researched and found much much better rates.....and I did it all online! They made it so easy.....once you sign up they do everything else.....you get a confirmation of your order with all the info you need for your records, and they take it all from there. Love it when they make it soooo easy! And you save money!!!!! |
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—
Wow!
from
Cincinnati, OH
on
January 19th, 2021

— Provision Power & Gas
Easy and quick signup
Easy to sign up, good rate for power and nat. Gas. Month to month account hope they will not vary much. |
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Likely to recommend |
—
Ed
from
Dayton, OH
on
January 9th, 2021

— Provision Power & Gas
Most Recent 4 Star Reviews
5 Customer Reviews Written Overall
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My Account
Smooth transition. |
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Customer Service | |
Account Management | |
Likely to recommend |
—
Jeff T.
from
Strongsville, OH
on
May 24th, 2023

— Provision Power & Gas
Find Savings
My budget bill has been $201.00 per month. I had 30 days at a very low cost and my bill was only $116.00. I will be checking for their cost to date to determine what I will do next. |
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Likely to recommend |
—
Diana
from
Pickerington, OH
on
October 20th, 2022

— Provision Power & Gas
Akron Aggregate
I somehow without my knowledge got switched to the Akron Aggregate plan although I never received their "postcard". I had SCO for many years and loved and was told it is no longer available by Dominion (which I later found out to be a lie). I got robbed by city of Akron for triple the rate I was paying for the 3 coldest winter months, of course.They claim it took 3 billing cycles for provision to take affect and my bill is back to where it was with the SCO.Thank You. |
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Likely to recommend |
—
Brian Capan
from
Akron, OH
on
April 18th, 2022

Thank you.
— Provision Power & Gas
Its all about what yu know
I signed up with the sales agent at the door and at first I was confused she helped me along but you got to understand the program to see the benefit. |
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Likely to recommend |
—
Jessica Vanote
from
Cincinnati, OH
on
April 28th, 2021

-Provision
— Provision Power & Gas
Great Savings
I love this company and have saved tons of money by switching to them as gas and electric supplier. They helped to cut the supply portion of my bill clean in half. I recommend talking to them if they give you call. |
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Likely to recommend |
—
Amy
from
Akron, OH
on
September 18th, 2018

— Provision Power & Gas
Most Recent 3 Star Reviews
1 Customer Reviews Written Overall
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Likely to recommend |
Good intro price but not second month
Price after introductory is too high. Not competitive. |
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Likely to recommend |
—
J
from
Hiram, OH
on
April 28th, 2023

— Provision Power & Gas
Most Recent 2 Star Reviews
1 Customer Reviews Written Overall
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Error
The advertised rate for tge first 30 days was not what i was charged. |
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Likely to recommend |
—
Bruce
from
Reynoldsburg, OH
on
April 14th, 2022

Thank you.
— Provision Power & Gas
Most Recent 1 Star Reviews
9 Customer Reviews Written Overall
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Unknown
I have yet to see a bill reflecting my choice changes. |
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—
Disappointed
from
Painesville, OH
on
October 8th, 2022

— Provision Power & Gas
Conmen
If you like worrying about getting your electric getting shut off use them. They charge $300 more a month than the regular carrier. Their sales people will lie about services to get you to use them. |
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Likely to recommend |
—
Molly
from
Cleveland, OH
on
July 25th, 2022

— Provision Power & Gas
Horrible
I have no idea how it even works. nobody called me. no email. I have no idea how the rate compares to others. Miserable experience. Regret. |
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Likely to recommend |
—
Patricia Marshall
from
New Paris, OH
on
January 9th, 2022

— Provision Power & Gas
Rip off
Started ay 2.9 per. jumped to5.43,then 6. |
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Likely to recommend |
—
Brockman Appl.
from
Fort Recovery, OH
on
April 21st, 2021

— Provision Power & Gas
Unacceptable
These people have been to my house 3 times and was extremely rude every single time. All three times was during the pandemic and not ONCE did they wear a mask! Then DEMANDED that I bring them my bill so that they can review it and when I explained that I wasnt interested they wouldnt take no for an answer and the last time they were here my baby started crying so I explained to them that I had to go, they had a crappy remark. So tired of people thinking they can just come to my house and demand that I give them attention or demand they review my bills. |
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Likely to recommend |
—
Sarah
from
Toledo, OH
on
March 3rd, 2021

-Provision
— Provision Power & Gas
Don't use this company
This company is a RIP off. I have seen a higher bill since signing up. Canceled 2 months ago and still seeing on my bill with higher charges than my regular AEP bill. |
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Likely to recommend |
—
Stay Far Away
from
Westerville, OH
on
February 6th, 2021

Thank you,
Provision
— Provision Power & Gas
Appalling
The only experience I have with this company is their sales representative knocking on my door 30 minutes ago to try to get me to sign up... in the middle of a pandemic, during a stay-at-home order in Ohio. Appalling. |
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Likely to recommend |
—
Alie
from
Westerville, OH
on
December 11th, 2020

— Provision Power & Gas
Get what you pay for
Got a confirmation number on my order. after two months they have no record of order or confirmayion number |
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Likely to recommend |
—
Hornsby
from
Tipp City, OH
on
December 15th, 2019

— Provision Power & Gas
Representative Rude
I just had a representative from Provision Gas stating she can save me money on my bill. If I just grab my bill and give her the account information. I stated that I am not interested, and she responds with a sarcastic attitude "how are you not interested in saving money and getting a lower rate"? Then she continued with the attitude and sarcastic comments. I suggest your people that are representing your company to work on their customer service skills and their sales pitch. Very rude and if that is how they are going to be I have no interest in switching to that company! |
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Likely to recommend |
—
Cheri L.
from
Greenville, OH
on
October 24th, 2018

— Provision Power & Gas
Ohio Energy News:
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Ohio's Green Energy Requirements
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Your First Energy Ohio Bill - How to read
How to read your Duke Energy Ohio Bill
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Understanding Your AEP Ohio Bill
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