“ I love Bounce Energy. I have had so many wonderful experiences with them. My bill has always been reasonable but I hate that they switched us over to Direct Energy. Since then, my bill has been outrageous like over $300. I never received a $300 when I was with Bounce Energy. Please come back Bounce Energy. ”
“ Always a great experience all the way around ”
“ The bill is fair on price yall the best for us thank u ”
“ This was very simple no hassle, and billing is exactly as stated. ”
“ Overall excellent service. Only issue is seeing the bill online, can never open the details only the current amount. I like the weekly updates. Other than that no problem. ”
“ Best rates, great promotions, fair & honest & reliable. After three years, I have nothing negative to say. ”
“ very sastified ”
“ I've used multiple companies over the years and my experience with Bounce Energy has been nothing but exceptional. I've never had any issues with my service or billing and their customer service is always excellent! We are customers for life! ”
“ Always a friendly voice on the other end. ”
“ I was a Bounce customer for over 7 years. When my contract ended they decided it would be a great time to "rape" me on the kwh rate. They increased it to over 17 per kwh. Plus kept changing my due date which had always been the 22nd and since I'm on paperless I didn't know so they would charge me a late fee for me paying a day late (which should have been my due date). Champion Energy has been great. You can even see your daily usage. ”
I used to have the best price. Bounce did not charge the Oncor fee in addition to the KW charge. That is why they were so cheap.
My contract expired and they told me the fixed fee was the same as the variable. They have DOUBLED MY BILL. My electric bill is now $360!! They will not fix it, so I am switching to direct energy today. ”
“ I am happy with you. ”
“ No concern for customer service. Bounce energy has no problem putting you into a contract but when you ask questions about it or why your bill will exceed over a 65% increase once it expires they simply say they dont care and its not their problem. ”
“ Bounce Energy provides excellent customer service and an additional rewards program. I am saving a lot more since I have switched from my previous provider. Excellent savings with satisfactory customer service is greatly appreciated now more than ever. ”
“ Im a new customer to Bounce, but so far I am very happy with the service and the price! ”
“ Haven't encountered any problems so far. ”
“ Check out this cool deal from Bounce Energy. When you sign up for electricity service, we both get $75 for the month of April. ”
“ Has been with bounce energy for over 5 years. The more you stay, the more the company will bite. What is worse, what made me leave, It is what they call " delivery and maintenance " fee! sometimes It was equal to the actual usage fee. I wonder if they were doing maintenance on my address monthly. As you sign up, be sure you ask about that. ”
“ I have enjoyed the pricing I have received from Bounce but I signed up for the AA miles promotions and they have only transferred my points to my AA account once....I've been with them 4 years and it has been a year since they made the first deposit in January of 2017. I have asked for them to transfer my remaining balance and every time they say oh there is a problem with the program we will have someone contact you. I think they just don't want to transfer the points. Judging from what others have said, they use the promotions to finish signing you up but then dont follow through with the promise. Beware of the promotions. ”
Its very good electric company and I have been using since 3 years without any problem.
After switching to this provider my bill almost reduced to half. Also they have very good reward program and
gives you cash back of $50 , $25 etc on time to time like for 3 or 6 months or if autopay chosen.
Their rates are decent and didn't get any problems so far and it is very easy to switch to Bounce Energy.