Updated as of October 3, 2024
The best review categories for Clearview Energy are their customer service, with an average of 2.8 stars, and the order experience, with an average of 2.6 stars.
Recent Good Review from Mary L.
Customer Service is wonderful
I called Clearview and had a few Questions.Paolo was the lady that answered.She offered clear concise information.Did not rush me off phone.She was clearly trained professional yet she maintained her humanity.Truely a kind soul and a wonderful employee.What a great experience... |
Plans & Pricing | |
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Customer Service | |
Account Management | |
Likely to recommend |
—
Mary L.
from
Richmond, OH
on
September 21st, 2023
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
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Likely to recommend |
Clearview Energy
Great rates, great service. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Gary Piersol
from
Toledo, OH
on
June 9th, 2022
Most Recent 4 Star Reviews
1 Customer Reviews Written Overall
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Customer Service | |
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Likely to recommend |
Customer Service is wonderful
I called Clearview and had a few Questions.Paolo was the lady that answered.She offered clear concise information.Did not rush me off phone.She was clearly trained professional yet she maintained her humanity.Truely a kind soul and a wonderful employee.What a great experience... |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Mary L.
from
Richmond, OH
on
September 21st, 2023
Most Recent 1 Star Reviews
3 Customer Reviews Written Overall
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Likely to recommend |
The worst company
They gave me the run around for 3 months. Charging me 24.99 cents a klw when they said I would get a rate of 0.07 a month. When I call they say I will have someone call you back and they never call. When i asked about the rate the say ops yea we made a mistake we will fix it by your next bill, but you have to pay the 200 you owe now. I ask to talk to a manager and they say not available. I ask why are they not available no answer. Keep saying they will call you. I said I am doe with you. They said but you have a contract. I say there's no contract because you did not live up to your end. Put a fork in me I ma so done. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Ellen Cassidy
from
Akron, OH
on
October 23rd, 2023
Ripped off & lied too
These people knocked on my door convinced me to sign up for their service told me it would lower my bill , basically said I had to switch .....stay away from this company they are deceitful they lie and your bill will go up mine did over $107 per month I'm cancelling my service ASAP My bill for 2 years with AEP 40 a month now that Clearview has made changes to my service it's 189 a month Total B.S. |
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Likely to recommend |
—
Ohio / Marietta
from
Marietta, OH
on
August 8th, 2022
Think Hard before you sign
They charge me .13 cent per kw instead of .09 kw sent sent some to my home address to resign and promise the price would be if but will not if anything Closed the account |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
DS
from
Belpre, OH
on
December 28th, 2021
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