All 3 Star Reviews

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Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
My review
i got a good plan at a good price, but was never notified of contract ending and never offered a renewal deal so i left
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

How It Was from Hubbard, OH on March 10th, 2019
Good Afternoon,

We are sorry to hear that you did not receive your renewal notice. We do provide the available renewal rates in the online portal for your review until the account has been renewed or closed.

-Marie
— Direct Energy


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