All 5 Star Reviews

5 Customer Reviews Written Overall


Back to All Direct Energy Reviews

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Satisfied customer
I would re-order with them again if they are the cheapest.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Happy Customer from Cleveland, OH on November 15th, 2020
Hi there! Thank you so much for your vote of trust! We totally appreciate your loyalty and we will do our best to continue offering you the best price available in the area. Thank you for this amazing review! Have a great start of the week! - Sophie / Digital Care
— Direct Energy
Good
Did what was needed, no service interruptions or delays
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

S from Piqua, OH on November 13th, 2020
Hi, reading comments like yours make every minute of hard work worthwhile because we realize that day by day we manage to strengthen the bonds of trust with our customers. We will continue working for you, to always provide you with the best experience and be able to cover your energy needs. Thank you so much for this review! Zoeh / Digital Care
— Direct Energy
Easy to setup
Called and got a better rate
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Bill from Willoughby, OH on October 7th, 2020
Hi Bill, your 5-star review is really appreciate it. Glad to know that you are having a great experience being part of our big family. Direct Energy value your business and loyalty. Have a great day! - Zoeh / Digital Care
— Direct Energy
Switched service provider
Great rate
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Linda from Euclid, OH on April 2nd, 2019
Hi Linda,

We are very pleased we were able to provide an exceptional rate for you and your family. Please feel free to reach out to us via phone or Live Chat on our website with your full contact information should you ever need our assistance. Thanks and have an amazing day!

-Marie
— Direct Energy
Easy and reasonably priced
Very happy with my experience,
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

MH from Brunswick, OH on March 25th, 2019
Good Afternoon,

Thank you for taking the time to give us a great rating based on your experience with our company. We certainly value you as a customer and strive to provide exceptional customer service always. Feel free to contact us via phone or live chat should you ever need our assistance. Thank you and have a delightful day!

-Marie
— Direct Energy


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