| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Satisfied customer
| I would re-order with them again if they are the cheapest. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Happy Customer
from
Cleveland, OH
on
November 15th, 2020
Hi there! Thank you so much for your vote of trust! We totally appreciate your loyalty and we will do our best to continue offering you the best price available in the area. Thank you for this amazing review! Have a great start of the week! - Sophie / Digital Care
— Direct Energy
Good
| Did what was needed, no service interruptions or delays | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
S
from
Piqua, OH
on
November 13th, 2020
Hi, reading comments like yours make every minute of hard work worthwhile because we realize that day by day we manage to strengthen the bonds of trust with our customers. We will continue working for you, to always provide you with the best experience and be able to cover your energy needs. Thank you so much for this review! Zoeh / Digital Care
— Direct Energy
Easy to setup
| Called and got a better rate | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Bill
from
Willoughby, OH
on
October 7th, 2020
Hi Bill, your 5-star review is really appreciate it. Glad to know that you are having a great experience being part of our big family. Direct Energy value your business and loyalty. Have a great day! - Zoeh / Digital Care
— Direct Energy
Switched service provider
| Great rate | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Linda
from
Euclid, OH
on
April 2nd, 2019
Hi Linda,We are very pleased we were able to provide an exceptional rate for you and your family. Please feel free to reach out to us via phone or Live Chat on our website with your full contact information should you ever need our assistance. Thanks and have an amazing day!
-Marie
— Direct Energy
Easy and reasonably priced
| Very happy with my experience, | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
MH
from
Brunswick, OH
on
March 25th, 2019
Good Afternoon,Thank you for taking the time to give us a great rating based on your experience with our company. We certainly value you as a customer and strive to provide exceptional customer service always. Feel free to contact us via phone or live chat should you ever need our assistance. Thank you and have a delightful day!
-Marie
— Direct Energy
Recommended Natural Gas Plans
3 Year Price Protection
36 Month Fixed Rate
Safe Harbor 36
$0.529 / ccf
Rate:
$0.529 per ccf
Rate Type:
Fixed Rate
Term Length:
36 months
Early Termination Fee:
$0.00
Monthly Recurring Charge:
$0.00
Important Documents:
Info
1 Year Fixed Rate
12 Month Fixed Rate
Select Plus 12 Month
$0.412 / ccf
10.9%
under market
Compared to the current Columbia Gas rate of $0.4625 / ccf
Rate:
$0.412 per ccf
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$0.00
Important Documents:
Info
2 Year Fixed Rate
24 Month Fixed Rate
24 Month Fixed Rate
$0.455 / ccf
1.6%
under market
Compared to the current Columbia Gas rate of $0.4625 / ccf
Rate:
$0.455 per ccf
Rate Type:
Fixed Rate
Term Length:
24 months
Early Termination Fee:
$0.0
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Popular Short Plan
6 Month Fixed Rate
Select Plus 6 Month
$0.350 / ccf
24.3%
under market
Compared to the current Columbia Gas rate of $0.4625 / ccf
Rate:
$0.350 per ccf
Rate Type:
Fixed Rate
Term Length:
6 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$0.00
Important Documents:
Info
