Updated as of August 4, 2025
The best review categories for Dynegy Energy Services are their plans and pricing, with an average of 1.5 stars, and the order experience, with an average of 1.0 stars.
Review from John
Forced sign in
I did not consent to switching over my services. No email or call for consent either terrible |
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Likely to recommend |
—
John
from
Pataskala, OH
on
April 25th, 2024
Most Recent 1 Star Reviews
4 Customer Reviews Written Overall
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Knowledge team needed
I have contacted Dynegy several times as we are switching from Duke to Dynegy. I have never been able to complete any call, as the agent is not sure of an answer, or you can tell they are guessing. Today I called and asked how the billing would occur once we switch, they said to call Duke, they did not know process how I would be billed from Dynegy. I also called about solar panels in the past, they were not sure how S-Rec credits would work . Need knowledgeable person to help. |
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Likely to recommend |
—
CS Not Prepared
from
Cincinnati, OH
on
June 13th, 2025
SCAM!!!
Look at all of the 1 star reviews. They get a star simply so their victims can leave a warning that this is a scam. Call and cancel so it doesnt continue, but youre stuck paying for the unauthorized service for the prior month. Your real electric provider wont help even though its on their statement, still waiting on the manager at DYNEGY to call methey said 24-48 hours, however that was a week and a half ago and I have not heard from them and my bank bank will not help. Someone needs to do something about these DYNEGY thieves!! |
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DYNEGY Scam
from
Hilliard, OH
on
January 13th, 2025
Did not ask for was not notified
I did not ask for my bill to double
Was not notified this was going to happen to my bill I'm now billed twice Now I'm billed by these people and ohio edison My bill went from 60$ a month to 200$ a month Another energy scam |
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Likely to recommend |
—
Scam
from
Springfield, OH
on
May 26th, 2024
Forced sign in
I did not consent to switching over my services. No email or call for consent either terrible |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
John
from
Pataskala, OH
on
April 25th, 2024
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Ohio's Green Energy Requirements
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Understanding Your Dayton Power and Light Bill
Understanding Your AEP Ohio Bill
Starting Electricity Service in Ohio
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High Bill? Here's what you can do
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