Read Eastern Power & Gas Customer Reviews and Compare Eastern Power & Gas Rates
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Updated as of December 1, 2025
The best review categories for Eastern Power & Gas are the order experience, with an average of 4.3 stars, and their customer service, with an average of 4.3 stars.
Recent Good Review from Wanda T Johnson
Service
| I am very satisfied with my service now. My first bill was a little over the top but my bill for March was very good. The prices are great now. | |||
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| Likely to recommend |
—
Wanda T Johnson
from
Cleveland, OH
on
March 10th, 2024
Most Recent 5 Star Reviews
4 Customer Reviews Written Overall
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| Likely to recommend |
Service
| I am very satisfied with my service now. My first bill was a little over the top but my bill for March was very good. The prices are great now. | |||
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Wanda T Johnson
from
Cleveland, OH
on
March 10th, 2024
Easy
| Easy switching to new provider | |||
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| Account Management | |
| Likely to recommend |
—
Eileen
from
Canton, OH
on
February 21st, 2024
Easy
| Everything was easy to do. No complaints so far. | |||
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| Account Management | |
| Likely to recommend |
—
Eileen
from
Canton, OH
on
February 16th, 2024
Good Deal
| Easy to place my order. Payment is made through my utility. | |||
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| Customer Service | |
| Account Management | |
| Likely to recommend |
—
KAOE
from
Cleveland, OH
on
September 6th, 2023
Most Recent 3 Star Reviews
1 Customer Reviews Written Overall
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| Likely to recommend |
Eastern power and gas
| The prices were cheap which is why I chose this company but looking at my gas bill. The charges for the service from the your company were more than Dominion. I will keep Eastern power and gas for a few more months to see if the prices drop. If not I will be changing from this company to another. | |||
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| Likely to recommend |
—
Wanda Johnson
from
Cleveland, OH
on
February 6th, 2024
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
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Beware, will break contract
| Company broke gas contract with a fixed rate of $3.089 per MCF. Last bill with them was over double the rate, at $7.25. Would avoid this company at all costs. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kyle
from
Barberton, OH
on
March 18th, 2025