Read Eastern Power & Gas Customer Reviews and Compare Eastern Power & Gas Rates

Enter your zip code and select a service type to compare energy rates and order in minutes

Updated as of September 8, 2026

The best review categories for Eastern Power & Gas are the order experience, with an average of 4.2 stars, and their customer service, with an average of 4.2 stars.





Recent Good Review from Wanda T Johnson

Service
I am very satisfied with my service now. My first bill was a little over the top but my bill for March was very good. The prices are great now.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Wanda T Johnson from Cleveland, OH on March 10th, 2024


Most Recent 5 Star Reviews

3 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Service
I am very satisfied with my service now. My first bill was a little over the top but my bill for March was very good. The prices are great now.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Wanda T Johnson from Cleveland, OH on March 10th, 2024
Easy
Easy switching to new provider
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Eileen from Canton, OH on February 21st, 2024
Easy
Everything was easy to do. No complaints so far.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Eileen from Canton, OH on February 16th, 2024



Most Recent 3 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Eastern power and gas
The prices were cheap which is why I chose this company but looking at my gas bill. The charges for the service from the your company were more than Dominion. I will keep Eastern power and gas for a few more months to see if the prices drop. If not I will be changing from this company to another.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Wanda Johnson from Cleveland, OH on February 6th, 2024



Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Beware, will break contract
Company broke gas contract with a fixed rate of $3.089 per MCF. Last bill with them was over double the rate, at $7.25. Would avoid this company at all costs.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Kyle from Barberton, OH on March 18th, 2025