Read Entrust Energy Customer Reviews and Compare Entrust Energy Rates
Founded in 2010, Entrust Energy is a retail electricity provider headquartered in Houston, Texas. They service commercial and residential customers in the deregulated areas of Texas. Entrust proudly advertises that their customer care center is located in Texas, and that they have no hidden or unnecessary monthly fees.
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Updated as of December 01, 2025
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
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Shady business practices
| I signed up for a 3 month rate with these guys as my electric supplier. After the 3 months since I didn't commit they sold my electric provider privileges to another company which ended up charging ridiculous rates. Who knew this was even legal? Very shady. | |||
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—
J_in_OH
from
Milford, OH
on
August 17th, 2017
We apologize that we did not see your review until now and would like to apologize for your negative experience with us as it is not the level of service we strive to achieve. A transition occurred from Entrust to National Gas & Electric in 2016, however notification of this transition was sent out to all of our customers. We truly apologize for any inconvenience this may have caused. Regards, Entrust Energy
— Entrust Energy