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Founded in 2010, Entrust Energy is a retail electricity provider headquartered in Houston, Texas. They service commercial and residential customers in the deregulated areas of Texas. Entrust proudly advertises that their customer care center is located in Texas, and that they have no hidden or unnecessary monthly fees.


Our Grading of Entrust Energy

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Entrust Energy Plan Summary

Entrust Energy does not currently have any plans available on OH Energy Ratings.

We recommend plans from Constellation and Symmetry instead.

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Customer Reviews of Entrust Energy

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Most Recent Entrust Energy Reviews  


excellent rates
great plan - rates are as advertised Horst from Garland TX

JT.
The word Entrust explains everything about this company. My experience with Entrust Energy was very pleasant. I would recommend Entrust Energy to anyone. JT. from Houston TX

Rosie Jaramillo
Very curtious, very nice and precise speech. Was very clear to understand. Thanks Rosie Jaramillo from Wichita Falls TX


4-5 Star Reviews: 117 (48%)



excellent rates

great plan - rates are as advertised

Horst from Texas
August 3rd, 2020

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3-4 Star Reviews: 7 (3%)



Complaining

To expensive
I just wait for my contract ends to change to other electric company

Sarat from Texas
March 26th, 2020

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2-3 Star Reviews: 8 (3%)



Utility bill spiked up when no one's home

I live in an apartment and my utility is usually low because I'm always at work. However, there were months when I was on a business trip out of state (for full months) and I was not home at all, but my utility bill was MORE THAN DOUBLE than usual for that month that I was gone and the month after that. I made sure all the appliances were off and unplugged, I even have pictures to make sure before I've left for my trip. I called the service representatives. They say will see what they can do. Bottom line, months after, they have not done anything. I have not heard from them at all. I ended up paying everything with no further explanation to my concern that I brought up with them.

Businesswoman from Texas
May 10th, 2020

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1-2 Star Reviews: 74 (31%)



Shady business practices

I signed up for a 3 month rate with these guys as my electric supplier. After the 3 months since I didn't commit they sold my electric provider privileges to another company which ended up charging ridiculous rates. Who knew this was even legal? Very shady.

J_in_OH from Milford, Ohio
August 17th, 2017

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Entrust Energy News  


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Entrust Energy FAQs  


Where can I order Entrust Energy electricity?


Entrust Energy has electricity plans in Texas

Where can I order Entrust Energy natural gas?


Entrust Energy does not have any natural gas plans

What do customers think about Entrust Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Entrust Energy customer review is 4.3 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

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