Our Grading of Great American Power
Customer Reviews of Great American Power
4-5 Star Reviews: 1 (8%)
good customer service and no cancellation fee
thats really fantastic
3-4 Star Reviews: 1 (8%)
I had a fixed price electricity supplier agreement in place with Great American Power. The contract term was 10 months, starting Feb 8.
As required they sent reminder letter that were dated 60, respectively 30 days prior to my contract end date (the postmarks were about 2 weeks after the dates in the letter). My electric company switched me to my new supplier on Dec 10, two days after the contract end date, and I expected to have to pay Great American's (exorbitant) variable rate for those two days. However, Great American Power is maintaining that my contract end date was Nov 21, even though they agree it started on Feb 2 and had a 10-month term, and are have charged their variable rate from that date forward, wiping out a significant portion of the savings I enjoyed.
Their complaints department essentially stonewalled me, saying that each month of the year has a different number of days and their info shows a Nov 21 end date.
1-2 Star Reviews: 11 (85%)
I have been with AEP Energy with a rate of 0.0669 & was happy with them when I got a call from Great American & I told him I was happy with AEP & he acted like he was from AEP. He switched me & the rate was almost double AEP . Within a week i Got back to AEP
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Great American Power FAQs
Where can I order Great American Power electricity?
Great American Power does not have any electricity plans
Where can I order Great American Power natural gas?
Great American Power does not have any natural gas plans
What do customers think about Great American Power?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Great American Power customer review is 1.4 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.