Customer Reviews for Energy Harbor

Our 24 month plan expires in July, 2025. Will it automatically renew or do I have to initiate another contract?

My community was doing an aggregate but Energy Harbor was still the best price.

Process was smooth and user friendly.

Was very easy to understand, I got all the information I needed. No hassle.

Signing up with Energy Harbor was easy

I have no complaints

I wish I would have signed up earlier!

Very happy that I changed to Energy Harbor. Their professional service and costs savings make it easy on the budget and my life.

Sign up was easy and they gave me great rates for my area

I didn't notice any difference in service.

I just started service with this company and I'm happy with the price. I just received an email from someone that thanked me for a payment and setting up autopay.. I didn't set up auto pay.

Nothing to review

Not very much on saving on my bill

I was promised an Amazon gift card upon switching and leaving a good review of the person who signed me up. No gift card ever came. This review will not be good. The other people i talked to when I call are not too intelligent

Ive been waiting for this to take affect, and it finally did on my most recent monthly bill.

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Looking back in my last 6 months of energy bills, I see that my costs are higher than before. To make matters worse, this bill was for the first fall month that I used my electric furnace. It made the comparison that much harder.

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Why didnt Ohio Energy Ratings provide a sample of the AES bill with highlights where these changes will be highlighted?

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I consider myself fairly intelligent, but this situation makes me feel uneducated and potentially scammed. The specific company that I chose was by far the best rate at the time.

Price skyrocketed

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It has now been 3 months since I tried to change to another supplier at about the rate

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Still getting billed for Energy Harbor rate

They made seller messages on my bill saying a had a certain rate (same as I was paying) locked for 11 months. 3 months later, they increase the rate 41% I called 4 times, they promised to look into it, promised to call back and completely ignored me. Scam company and not to be trusted.

I would not know you have not been applied to my bill yet

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I am still waiting

I was unhappy with Energy Harbor when my contract ended. They said they would continue me if I did nothing at around $7.6 per kilowatt hour, when they were offering plans at 5.99 and 6.5 or so. They seem to be hoping that customers will do nothing and thus pay more. Then when I signed up for the 5.99 plan and got a email confirmation, I later got a notice from Ohio Edison that Energy Harbor notified them they were "ending their contract with you." I called and emailed them but they never fixed it. The rep said she would call me today at 8AM but never did. I thus went to a different provider at the 5.99.

I signed up online for a 12 month rate. I received a letter in the mail welcoming to the company and confirming all my information. Two days later I received another letter with a slightly higher rate but everything seemed set. When I got my electric bill on the second billing cycle the supplier had not changed yet. I called Energy Harbor to confirm there were no problems and was told that my account had been rejected. Since then rates have gone up. Why wasnt I notified immediately?

They never changed my service