Customer Reviews for Energy Harbor

As a worker and instructor of skilled trades HVAC/R, this find has changed me. I encourage everyone Im in contact with to use this easy site! Saved us significantly per KWh

Great find

Easy online switch over to Energy Harbor. I'm so happy I switched. Locked in to a better rate.

Everything went according to expectations.

Have watched my energy bills go higher for months... switched and we have saved so much!! We were surprised this month with a lower bill than usual. It's awesome!

Easy to get information, good pricing, fast service

My supplier raised the price $.24 when my contract was to renew. I went to the Ohio Energy site and ran a list of available to compare. Chose Energy Harbor at one cent less than my current contract, filled out the request form, submitted and on my cancellation date with Direct Energy, Energy Harbor took over my account. Simple. Easy. Great savings. No problems to date.

It was very easy to review the rates and sing up

Switching to Energy Harbor was a great choice. Their rates is half of what I was paying before for my gas bill.

The transition went very smoothly.

Was easy and the best pricing

They were to high.

Great prices on all energy use.

Price. I am on a fixed budget.

I need more than a monthly cycle to determine performance. Also I need to experience a problem to determine customer service support

Best rate to lock in for 3 years. Easy transition all on-line.

I have a love/hate relationship with energy choice. I like having choices but hate the shopping. First Energy Solutions had everything laid out nicely so the choice was clear. Finalizing everything was relatively painless. I'm happy.

We searched out Energy Harbor for electric service in early July, 2021 in order to receive the competitive pricing. All information was submitted and to be effective for the July 19th meter read. However, there was a billing error and we now are enrolled as of the August 19th meter read. Now we have missed out on a month of Energy Harbor's lower rate. Added cost for this billing error ~~ $50.00.- amount to be saved with E.H. rates.

My 'Service Delivery ID' could not be found by Energy Harbor, and without that, they couldn't help me. I eventually went with my second choice (who had no problems with the same Service Delivery ID).

Well, if you can get past the customer service representative, you may do alright with Energy Harbor. I had to repeat my natural gas company's service account number for a total of 4 times. Energy Harbor's customer representative could not get it straight and then became defensive as I was pressed for time! I slowed down, phonetically spelled each letter, clearly enunciated each numeral and guess what? Wrong when repeated back by the representative. If it wasn't for the agreeable service plan, I would have cancelled the order after this nerve wracking ordeal.

Not bad

Serviced never switched from IGS to Harbor

Good experience. Looking for new provider and received an excellent rate. Very helpful representative.

I just switched to Energy Harbor. The rate was great. Now one month later, I receive a letter from AEP Ohio stating Energy Harbor is in default . Now Im dissatisfied with the whole film flam process in selecting The Energy Supplier. For now Ill stick with AEP at 0.51/kWh .

I was told I would receive a $100 debit card for switching and that has not been completed.

I received a letter in the mail saying that I had submitted an application to Duke energy for their electric choice program. The amazing thing is I never did such a thing. Energy harbor gave me less than a week to keep this from happening. This is a horrible way to do business and seems a lot like identity fraud. You guys suck .

When my first energy contact was bought out by this company they did not tell me they impose a $50 fee for canceling. My original contact shows a $0 cancel fee. The customer service department is horrible and was unwilling to listen to me. Never choose this company the are thieves and liars.