Customer Reviews for Energy Harbor

After doing research for the best electric supplier, I found that Energy Harbor has the best-fixed rates.

Easy and fast.

It was quick and simple. Of course I had been with Energy Harbor for the 3 previous years.

I was able to sign up for a plan that fit me best. Great resource to have and works wonderfully.

After researching and tallking with friends, I went to Apples to Apples and compared several plans. It was an easy decision. I just received my first bill and saved significantly.

Choosing Energy Harbor was an easy choice. Their process for switching to them as a provider was very easy and they communicated well with us throughout the entire process.

Took less than 5 minutes to enroll.

Researched multiple providers and compared and selected Energy Harber they had the best rate for a 4yr fixed term. Signing up was easy just a few key stokes and i was done

The agent that helped me out was very knowledgeable and ready to help.

It was fast & easy!

Oh my goodness! Energy Harbor really delivers savings that make a difference.

I was sent an email from my current electric supplier about other suppliers that cost less than what I was paying so I chose Energy Harbor & it was very simple.

Outstanding

EASY TO ENROLL, BEST PRICING

Sign up was easy. Hope service is as smooth.

Very knowledgeable agent set up my account efficiently. She was patient in helping me set up services. Highly recommend Energy Harbor to anyone wanting to save on electric bills!

EnergyHarbor is an excellent choice for anyone looking to lower their electric bill without worrying about filling the air with carbon. Great rates, no early termination fee- there's no reason to not!

Couldnt have had a better customer service interaction.

After further checking to see if I got a good price when I recently changed suppliers I found that your pricing was much better and it was a fixed rate for longer time. I switched over right away.

I've been with Energy Harbor for a few years now with my electric and about a year with my gas. I noticed that their rate for gas dropped a little so I called them and within 15 minutes or so I was locked in at the cheaper rate......no questions and no extra fees!

This transfer was operator friendly resulting in a great savings.

I was very pleased with the person who helped me. She made it so easy to understand everything and to enroll.

Have not started getting EnergyHarborr yet. Signing up was very easy.

They were great to work with

Great

Called customer service to clarify my understanding, got right thru, rep was great

Very friendly and easy. Explained everything very well

Very thoroughly -lots of questions.

The customer service representative was very knowledgeable and informative and explained everything very well! Im unable to accurately respond to billing and account management as I have not gotten that far.

The change to Energy Harbor was very easy. I clicked the link to change and they took care of the rest.

Changing existing plan to a lower rate

Very helpful agent guiding me through the online enrollment! She was super!

Easy to sign up

Just waiting to see how much this will reduce my electricity bills in the future.

Easy to sign up. Seamless switch

We have been with Energy Harbor for several years without incident. When my old plan was about to expire, I chose to lock into a much longer agreement simply to avoid the hassle of doing it every two years. I was pleased that my rate went down a little with the new agreement.

Was very easy to enroll for the service.

I went looking for a new supplier as my present was 20% higher.

Its too early for me to do a review. I just signed up, but I will say that signing up on line was pretty painless.

Easy to switch, best pricing and terms. Switched 3 residential accounts as well as a business account. I did not rate billing and account management with 5 stars as I have no experience with that - Energy Harbor supplier fees will be billed through my AEP accounts.

The sign up was quick and easy, but I had Energy Harbor before, why not just move your customers to your best plan?

Great rate but only concern was on the Ohio website rate was 4.88khr and the rate when verified through email was 5.88khr. Still a good rate but a little deceptive.

Really easy to do.

The price ad delivery has not been reflected on my bill yet

Wonderful

It was handled well and promptly.

I went to apples to apples .gov compared and made my decision filled out this app done

My rate was almost cut in half.

I absolutely hate playing the Apples to Apples game in choosing a provider in Ohio-that being said, Energy Harbor made it easy for me to change my rate to a lesser non-promotional rate with a decent time period before I have to go out looking again! Customer service was assuring and helpful with all questions and inquiries and NO cancellation if a cheaper rate is discovered.

It was a very easy process to sign up on Apples to Apples. That is about all I know right now. Service hasn't even started yet.

Didn't think rate prices had come down that much, but Energy Harbor had a great price for a great term

All On-line, convenient, easy pace.

I signed up online, then got message I did not provide all information. I filled it out a second time, and got similar emails / messages. Finally had to call in to a person to fix it, then still received emails stating I needed to finish sign up. I ignored presuming it was from the previous online sign up. So your online does not work, and once fixed by calling in I still recieved bogus emails.

Waiting on bill to determine savings.

I had enrolled with Energy Harbor once but was taken off and put back on NOPEC for some reason. Hopefully it sticks this time

Choosing, then selecting and switching to Energy Harbor as our electric company was an easy process. Their rates are competitive, theyre local, their customer service rep was helpful. I have no experience, yet, with billing or account management, so cannot rate those. At this point, I would recommend them.

I very sorry but I can't rate anything Our service has not started. I'm still waiting on the email which outlines what your company will do. I spoke with my light company and nothing has bee sent as of today.

I found the representative very difficult to understand. Also, the order process was quite long and repetitive.

Received offer in mail for electric renew. checked ohio "apples to apples" on line prices and found cheaper rate. (why aren't they the same?) Called 800 contact number and agent said she could not find my on line rate and to renew on line to get that rate? as a previous customer felt being taken advantage of, not a valued customer.

Signed up on line got letter saying there was a problem with the energy supplier then nothing more. A couple cold calls but that is not the way I signed up last time