Reviews for Energy Harbor

The best review categories for Energy Harbor are their plans and pricing, with an average of 3.9 stars, and their billing & account management system, with an average of 3.7 stars.

Energy Harbor logo
OH Energy Ratings's Silver Tier providers are tremendous Ohio electric companies. They all combine great customer service, lots of different plan offerings, and great communication from their companies to their customers and communities. If you select a plan from one of these providers you can be confident that you're selecting a great company with a good track record.


Recent Good Review from Don B

Energy Harbor
Was easy and the best pricing
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Likely to recommend

Don B from Huntsville, OH on July 5th, 2022
Thanks! We try to keep competitive prices for our customers!
— Energy Harbor


Most Recent 5 Star Reviews

11 Customer Reviews Written Overall


Read All 5 Star Reviews

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Likely to recommend
Excellence!
As a worker and instructor of skilled trades HVAC/R, this find has changed me. I encourage everyone Im in contact with to use this easy site! Saved us significantly per KWh
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Likely to recommend

Eric from Walbridge, OH on April 14th, 2022
WOW! Thanks Eric!
— Energy Harbor
Great find
Great find
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Likely to recommend

Great Find from Lorain, OH on April 7th, 2022
Thanks!
— Energy Harbor
Great company and great prices!!
Easy online switch over to Energy Harbor. I'm so happy I switched. Locked in to a better rate.
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Likely to recommend

MillieD from Toledo, OH on February 26th, 2022
Thank you Millie! We're happy that you're happy!
— Energy Harbor
Satisfied.
Everything went according to expectations.
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Likely to recommend

Frank Dantonio from Westerville, OH on December 19th, 2021
Thank you!
— Energy Harbor
Great savings!!
Have watched my energy bills go higher for months... switched and we have saved so much!! We were surprised this month with a lower bill than usual. It's awesome!
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Likely to recommend

Kris from Northfield, OH on October 31st, 2021
Thanks Kris!
— Energy Harbor
Great service
Easy to get information, good pricing, fast service
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Likely to recommend

Kathie from Mansfield, OH on August 24th, 2021
Thank you Kathie!
— Energy Harbor
Easy change
My supplier raised the price $.24 when my contract was to renew. I went to the Ohio Energy site and ran a list of available to compare. Chose Energy Harbor at one cent less than my current contract, filled out the request form, submitted and on my cancellation date with Direct Energy, Energy Harbor took over my account. Simple. Easy. Great savings. No problems to date.
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Likely to recommend

Change Over Easy from Woodville, OH on May 30th, 2021
Thanks! We're happy that you're happy!
— Energy Harbor
So far satisfied
It was very easy to review the rates and sing up
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Likely to recommend

Pauline Harrison from on May 5th, 2021
Thanks!
— Energy Harbor
Energy Harbor
Switching to Energy Harbor was a great choice. Their rates is half of what I was paying before for my gas bill.
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Likely to recommend

Joe Carroll from Columbus, OH on May 1st, 2021
We are so happy that you are saving money with us!
— Energy Harbor
Energy Harbor Review
The transition went very smoothly.
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Likely to recommend

Doug Hiscox from Columbiana, OH on April 22nd, 2021
Thanks Doug!
— Energy Harbor


Most Recent 4 Star Reviews

7 Customer Reviews Written Overall

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Likely to recommend
Energy Harbor
Was easy and the best pricing
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Likely to recommend

Don B from Huntsville, OH on July 5th, 2022
Thanks! We try to keep competitive prices for our customers!
— Energy Harbor
Billing
They were to high.
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Likely to recommend

Working Wonder from Lima, OH on January 16th, 2022
We are sorry to hear that! We are constantly repricing our offers to make our rates more competitive.
— Energy Harbor
Price
Great prices on all energy use.
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Likely to recommend

Carl Beris from Cleveland, OH on August 2nd, 2021
Thanks!
— Energy Harbor
Customer
Price. I am on a fixed budget.
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Likely to recommend

Steve Cycyk from Geneva, OH on July 2nd, 2021
We are confident that our fixed rates will help your fixed budget!
— Energy Harbor
So far so good
I need more than a monthly cycle to determine performance. Also I need to experience a problem to determine customer service support
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Likely to recommend

Larrylewis from Springfield, OH on April 9th, 2021
We completely understand. But we are confident that you will be blown away by our customer service!

Thanks Larry!
— Energy Harbor
Easy change
Best rate to lock in for 3 years. Easy transition all on-line.
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Likely to recommend

Joe C. from Powell, OH on January 5th, 2021
Thanks!
— Energy Harbor
Easy and the right price
I have a love/hate relationship with energy choice. I like having choices but hate the shopping. First Energy Solutions had everything laid out nicely so the choice was clear. Finalizing everything was relatively painless. I'm happy.
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Likely to recommend

LJB from Warren, OH on February 11th, 2020
Thanks! We're glad that you're having a great experience with us!
— Energy Harbor



Most Recent 2 Star Reviews

5 Customer Reviews Written Overall

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Initial Review -
We searched out Energy Harbor for electric service in early July, 2021 in order to receive the competitive pricing. All information was submitted and to be effective for the July 19th meter read. However, there was a billing error and we now are enrolled as of the August 19th meter read. Now we have missed out on a month of Energy Harbor's lower rate. Added cost for this billing error ~~ $50.00.- amount to be saved with E.H. rates.
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Likely to recommend

Ed Boeing from Northfield, OH on August 26th, 2021
We are sorry about this mishap! We would like to learn more about this situation. Could you possibly call us:(888) 254-6359
— Energy Harbor
Tried to switch, but couldn't ...
My 'Service Delivery ID' could not be found by Energy Harbor, and without that, they couldn't help me. I eventually went with my second choice (who had no problems with the same Service Delivery ID).
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Likely to recommend

John Hamilton from Columbus, OH on June 14th, 2021
We are sorry to hear about this. And we will take this information to grow the efficiency of our company!
— Energy Harbor
Not enough time to accurately rate
See above
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Likely to recommend

Snowman from Holland, OH on May 2nd, 2021
Customer Service Representative Lacking
Well, if you can get past the customer service representative, you may do alright with Energy Harbor. I had to repeat my natural gas company's service account number for a total of 4 times. Energy Harbor's customer representative could not get it straight and then became defensive as I was pressed for time! I slowed down, phonetically spelled each letter, clearly enunciated each numeral and guess what? Wrong when repeated back by the representative. If it wasn't for the agreeable service plan, I would have cancelled the order after this nerve wracking ordeal.
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Likely to recommend

Customer from Rittman, OH on May 2nd, 2021
We are so sorry about this. We are constantly training our customer care team. So hopefully something like this never happens again!
— Energy Harbor
Self
Not bad
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Likely to recommend

John from Barberton, OH on August 21st, 2020
Thanks John! We'll work harder to change the "not bad" to a "great"!
— Energy Harbor



Most Recent 1 Star Reviews

6 Customer Reviews Written Overall

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Likely to recommend
Not happy
Serviced never switched from IGS to Harbor
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Milton from Youngstown, OH on September 4th, 2022
We are sorry to hear about this. Could you possibly call us at (888) 254-6359? We would like to learn more about this situation.
— Energy Harbor
Energy Harbor Review
Good experience. Looking for new provider and received an excellent rate. Very helpful representative.
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Likely to recommend

Sandy from Dayton, OH on June 6th, 2022
Thanks!
— Energy Harbor
Energy Harbor goes into default
I just switched to Energy Harbor. The rate was great. Now one month later, I receive a letter from AEP Ohio stating Energy Harbor is in default . Now Im dissatisfied with the whole film flam process in selecting The Energy Supplier. For now Ill stick with AEP at 0.51/kWh .
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Likely to recommend

Jerry McClain from Logan, OH on November 15th, 2021
Sorry to hear about this. We are working around the clock to create competitive rates and amazing customer experiences!
— Energy Harbor
Steve Penix
I was told I would receive a $100 debit card for switching and that has not been completed.
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Likely to recommend

Steve Penix from Dayton, OH on May 17th, 2021
It typically takes about 6-8 weeks for eligible customers to receive their gift cards. Have you gotten yours yet?
— Energy Harbor
Criminals
I received a letter in the mail saying that I had submitted an application to Duke energy for their electric choice program. The amazing thing is I never did such a thing. Energy harbor gave me less than a week to keep this from happening. This is a horrible way to do business and seems a lot like identity fraud. You guys suck .
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Likely to recommend

NotGettingSwindledByYou from Cincinnati, OH on December 9th, 2020
We are sorry to hear about your experience. We would love to learn more about this experience so something like this never happens again. Please call us at: (888) 254-6359.
— Energy Harbor
Awful company.
When my first energy contact was bought out by this company they did not tell me they impose a $50 fee for canceling. My original contact shows a $0 cancel fee. The customer service department is horrible and was unwilling to listen to me. Never choose this company the are thieves and liars.
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Likely to recommend

Dylan N from Troy, OH on October 20th, 2020
We are so sorry to hear about your experience. We would love to hear more about this, to see if we can help. Please call us at (888) 254-6359
— Energy Harbor