Customer Reviews for APG&E

People have been reviewing APG&E on OH Energy Ragings, giving you an understanding of being APG&E's customer is like.

Additionally, we combine customer ratings with an array of other variables to develop a more comprehensive rating. Read OH Energy Ragings analasys of APG&E.

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APG&E's Customer Reviews Summary

APG&E Scores and Ratings:

OH Energy Ratings Overall Score for APG&E

2.1 / 5

APG&E Reviews

65 Reviews for APG&E

65

total reviews

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What People Are Asking About Reviews for APG&E?

Is APG&E good?

APG&E is generally rated with an average user review of 1.8/5.0 stars. They have a wide variety of energy plans suited to any energy need starting from rates as low as 9.76¢/kWh!

Is APG&E expensive?

APG&E has energy plans starting as low as 9.71¢/kWh with their TrueSimple 24. The average APG&E plan rate is 10.61¢/kWh. The average rate for energy plans across other retail providers is 8.47¢/kWh.

Who is the best electricity provider in Ohio?

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Does APG&E take reviews seriously?

APG&E has an average user review of 1.8 / 5.0 stars; they respond to 98% of their customer's reviews.

How do I leave a review for APG&E?

At OH Energy Ratings you will find one of the most straightforward, comprehensive, and longest-running APG&E customer review communities around. With 4 reviews so far, we pride ourselves in our ability to showcase and facilitate customer reviews so that you know you'll be getting the electricity provider that's right for you! If you are a APG&E customer and would like to make yourself heard, then you are welcome to leave a review on our APG&E Customer Reviews Page.



Recent Good Review from Steve

Overall Rating
Great service
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I switched into a low rate and when it ended I went with another company. The other company dragged their feet which caused a month hangover. I called APG&E and they gave me another month with the same low rate.

Steve from Dayton, OH on January 5th, 2020
Steve:
Thanks for the review, glad that we were able to quickly help you out! Please keep APG&E in mind when your new contract with the other guys ends, as we love great customers like you!
— APG&E
Overall Rating
Varible Rate = Gauging
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

When my contract was up and I ended up on a variable rate during the time I was waiting for my new contract to begin with another company, AP&G increased my rate for the last months bill by 100%. This is unethical price gauging. If this happens to you report the utility company to whatever authority governs utility companies. AP&G admits it did not send me a notice of a rate increase and refuses to rerate me at a lower cost for KWH. Such a practice places 'The Utility Choice Program here in Ohio in jeopardy.

Larry S. from Columbus, OH on February 28th, 2020
Overall Rating
Rip-Off Company
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

They did not cancel my electric service as requested and price-gouged me for an extra month. Avoid at all costs!

Toby from Columbus, OH on July 24th, 2019
Overall Rating
Ripping off consumers
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I had a fixed price contract for $.0475/kw-h with apg&e that was expiring. the contract carried an early termination fee of $150. I decided at the time to switch to another supplier. since my electric company could not be certain of the exact date of the switch they suggested that I wait until after the contract had expired to make the switch in order to avoid the termination fee. for the month after my contract expired apg&e raised the rate to $.1275, a 270% increase over the contract price. when I called them about it I told them that I could not find this rate anywhere on their website. they informed me that they were free to charge me anything they wanted since I was no longer under contract. I did expect the price to be higher after my contract, but almost a 300% increase. c'mon, they simply decided to screw me to the wall. and the PUCO said there was nothing they could do about it. where is the protection of the consumer in all of this. I would have been much better off paying the termination fee. unethical practices that turn consumers against power companies.

Joe from Painesville, OH on August 30th, 2018

Compare APG&E to Similarly Reviewed Electricity Companies

Company
Plan Name
Price
MRC
The 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Type
Price Protect 36
8.39¢
$4.95 monthly recurring charge
Fixed Rate Non-Renewable
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TrueSimple 24
9.71¢
$1.99 monthly recurring charge
Fixed Rate Non-Renewable
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TrueSimple 12
10.32¢
$1.99 monthly recurring charge
Fixed Rate Non-Renewable
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TrueSimple 6
11.39¢
$1.99 monthly recurring charge
Fixed Rate Non-Renewable
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Secure Choice 12
10.19¢
$0.00 monthly recurring charge
Fixed Rate Non-Renewable
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Secure Choice 3
12.99¢
$0.00 monthly recurring charge
Fixed Rate Non-Renewable
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Secure Green Choice 12
10.29¢
$0.00 monthly recurring charge
Fixed Rate Renewable
Check Availability