Our Grading of Palmco Energy
Customer Reviews of Palmco Energy
1-2 Star Reviews: 4 (100%)
I had received a phone call in the beginning from a windy sales rep. They off course had their spill of all the good things they could help us with. We tried them! That was in December 2017. For the first three months everything was fine. Their rate was slightly lower than AEP. I didn't mind that. The last three months were a different story. The bills were higher but I dismissed the higher bills to the weather at the time. It was my billing period for May that shook me. It was the second highest bill that I had ever received. Initially I thought okay it's the weather. We basically went from winter to summer. I had to use the A/C early. As time grew closer to paying the bill, I thought about all the things that could have shot this bill up so high. That's when I thought I'd better look at the billing statement. I was floored when I seen the difference between what AEP's rate was compared to Palmco. It was doubled! It had been for the last three months. We called Palmco immediately and cancelled! Their response was we didn't have a locked rate. What a response from a company who was so eager to have our business! Never again!
Palmco Energy News
Palmco Energy FAQs
Where can I order Palmco Energy electricity?
Palmco Energy does not have any electricity plans
Where can I order Palmco Energy natural gas?
Palmco Energy does not have any natural gas plans
What do customers think about Palmco Energy?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Palmco Energy customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
Why is my electricity rate higher than when I signed up?
The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!
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