The best review categories for IDT Energy are their plans and pricing, with an average of 3.0 stars, and the order experience, with an average of 3.0 stars.
Recent Good Review from Lucas DeBauch
Awesome customer service
| I really liked how friendly the people were who signed me up, at first I was kind of off put when they showed up at my door I thought they were trying to sign me up for something more expensive but after the phone call i my supply rate was cut by a third. Great company would recommend | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Lucas DeBauch
from
Columbus, OH
on
March 24th, 2021
Most Recent 4 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Awesome customer service
| I really liked how friendly the people were who signed me up, at first I was kind of off put when they showed up at my door I thought they were trying to sign me up for something more expensive but after the phone call i my supply rate was cut by a third. Great company would recommend | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Lucas DeBauch
from
Columbus, OH
on
March 24th, 2021
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
THE WHOLE INTERACTION WAS A LIE!
| The representative came to my door in my secured building that has a no soliciting sign really big directly next to the door apparently he came in behind one of the residence and was able to make his way through my building going door to door. When he came to my door I was literally told that he was from AEP and that he had been alerted by my smart meter that I had changed my service provider and had selected someone out of state That was actually increasing my bill he had another gentleman with him it was wearing construction like clothing and also hat on a reflective construction vest I was told that was the gentleman that was updating my smart meter and that again they were both from AEP so during this false conversation and me being under the impression that the gentleman was AEP I signed paperwork to get this out of state supplier off of my billing and just go back to AEP get my next Bill and Notice I am with yet another supplier! I DT energy! I am livid they havent saved me any money at all in fact my bill is even higher than what it used to be my normal monthly electric bill used to be $70 a month and now its $160 per month! I am calling the public utilities commission and reporting this company as well as the representative that came to my door for falsely advertising their service leading me to believe that they were AEP not IDT energy!!! The door to door reps are liars and Misleading so they can STEAL MY MONEY!! Well, I am NOT going to be laying that portion of my bill and per the REAL AEP, those charges will go right back to that supplier. PEOPLE BEWARE! IDT ENERGY IS A SCAM AND IF YOU GET SOMEONE AT YOUR DOOR MAKING PROMISES REGARDING COST, dont believe anything they tell you because NONE OF IT IS TRUE! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kelley
from
Columbus, OH
on
January 25th, 2020
Gas Plans & Rates
All Plans
Plan Name
Company
/ Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
36 month
Fixed Rate
Fixed Rate
$0.659 / ccf
$0.00
monthly recurring charge
Monthly Plan
Info
1 month
Variable Rate
Variable Rate
$0.545 / ccf
6.6%
under market rate
Compared to the current Vectren rate of $0.5836 / ccf
$0.00
monthly recurring charge
18 month
Fixed Rate
Fixed Rate
$0.679 / ccf
$0.00
monthly recurring charge
