Inspire Energy Customer Reviews

The best review categories for Inspire Energy are their billing & account management system, with an average of 1.3 stars, and the order experience, with an average of 1.2 stars.

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Plans & Pricing

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Most Recent 2 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Misleading company

Poor experience with them. Some rep came to my apartment and insisted me sign the tranfer because rates were cheap and its a renewable energy. So i signed it. But for next 2 months i received highest amount bills. Thank God i moved out from there and cancelled my service

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Jawaid from Strongsville, OH on March 11th, 2020

Most Recent 1 Star Reviews

8 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Scammers

Showed up at my door, looked at my electric bill and said they could do it cheaper. During the sign up process they kept speaking over the automated voice so I couldnt hear anything it was saying. Very sketchy. Looks like I lucked out after reading these reviews, guess they entered a number wrong because I kept getting emails about it. Dont do it people

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Unsatisfied from Toledo, OH on January 10th, 2022

Illegally has been charging me for months

Illegally has been charging me for months my father and I were both on my illuminating bell neither one of us has signed up for this company and they have been charging us for months just realized it this afternoon How can this company just illegally go onto your illuminating bell this is fraudulent 100%

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— How Can This Company Just Illegally Go Onto Your Illuminating Bell This Is Fraudulent 100% from Wickliffe, OH on September 17th, 2021

Lied, said they were AEP.

Got tricked by a door to door guy. Said he was with AEP and I Shiism en expecting a refined for being overcharged- he never once mentioned Inspire. He took my account number, and left. I was switched over to their service, at their rates, without even knowing it. When I caught it, I switched out- and they canceled my switch and switched me back to them. I then called them directly and told them what happened, and I have since filed with BBB and PUCO and they have followed up. If this happens to you, Id recommend getting the BBB and PUCO involved.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— They Will Scam You from Columbus, OH on September 1st, 2021

Dont fall for it! its a scam!

A representative from inspire energy approached me and my boyfriend at giant eagle about 8 months ago now and told us signing up with them would add no extra cost to our monthly energy bill and all it would do was tell the illuminating company that we advocate for greener energy. a few months goes by and we notice our energy bill had gone up $30 more a month. we shrugged it off as it being winter and needing to use more energy. my boyfriend did a little more digging and found that contrary to what they had told us, inspire energy was charging us an extra $30 a month. he called to cancel and the customer service person, instead of canceling the bill, attempted to sign us up for the cheaper option which was $7 less a month. do not trust them they are all about scams and lies!!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Bre from Eastlake, OH on June 11th, 2021

STAY FAR AWAY FROM THIS SCAM COMPANY

They set up in our local grocery store and have SCAMMED hundreds of folks on LIES! They told my husband NOTHING is changing no contract all they are is to promote GREEN ENERGY and poof our bill is SKY high. This is outrageous. I WILL be filing claims with BBB, FTC, and OH Atty General on this scam of a company!!!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Your Mom from Eastlake, OH on January 26th, 2021

Scam bullshit

These people stand in grocery stores and talk people into signing up for something that will save them money. Its a lie. I was just an added charge to my bill. A charge that was usually over 100% larger than my actual energy bill. They are liars and the people leaving good reviews are probably the ones that came up with the scam. You still owe me money Inspire!!!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Scam Hater from Brunswick, OH on December 14th, 2020

Awful Company

Dont fall for the BS of renewable energy. Just another 3rd party supplier with shady sales tactics. If a salesman happens to approach you, dont fall for any pressured tactics. Their ridiculously high rates are slightly cheaper on their website!!!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Bob from Euclid, OH on June 14th, 2020

Would you like to double your electric bill, please?

Girl came to my door and sold me on it. I used to pay $60/mo. Now I pay $150/mo. Best part is that she came back a few months ago asking again to lower my electric bill. She swore she had never been in my neighborhood. Say what? I can't afford to double my bills...neither can you. Buyer beware.