We currently recommend natural gas plans from CenterPoint Energy Services, Constellation and Santanna Energy Services

Happy with my rate for 12 months

(5 / 5)

  I renewed for 12months. The low rate was compared with other companies and I found this to be be the best at a fixed rate. I had a very diligent and caring team professional who got me a good deal. Thanks Edward.

Carole Sadd
March 1st, 2019

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review

(5 / 5)

  the representative saved me money by offering a plan that wound up saving money in the long run..very courteous and answered all my questions with no pressure

carol reigle
February 27th, 2019

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National Gas and Electric

(5 / 5)

  My six months was about to expire and recently signed with a different company. I then called the new company and cancelled. NG and E was offering me a better deal so I resigned. I talked to Edward and he was very efficient and kind. Thanks to Edward, I made the right decision.

Carole Sadd
February 27th, 2019

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CONSTANT harassing phone calls.

(1 / 5)

  This company has called my number at least 15 times this week. I have told 5 different service agents to remove my name and number and stop calling. They hang up on me mid-sentence every time.. They are so above board in business practices that they spoof caller ID to look like a local call coming in.. You cannot call them back as all the numbers are fake numbers.. That is technically illegal, but no one is doing anything about it.

E. Godfrey
December 13th, 2018

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Probably made a mistake here....

(1 / 5)

  So they called me. Said they were WITH com ed. then later on they said they were authorized by com ed. anyway, they had all my account information already. they said i qualified for a lower rate because of my on time payment history. i was skeptical but was assured they were with com ed. they also would give me a lower rate for bundling with nicor. gas and electric.... makes sense right? i get my first bill. $30 commodity fee. real mad about it. my gas bill is usually only $20. so now its almost a $50 bill. saving me money huh? then they call me on THANKSGIVING to tell me that they made a mistake entering my information for my electricity. they put me in as a commercial business. re verified i was a house. kinda mad about it but whatever. then i look them up online and find they are probably scammers. i think i am going to have a problem getting this cancelled too.... might have to make a formal complaint with the consumer utility board or whatever it's called. of course they are closed the next few days so i cant even call to cancel until monday. HANG UP ON THEM IF THEY EVER CALL YOU.

Scott
November 23rd, 2018

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Constant Harrassment on Private Cell Phone Number

(1 / 5)

  Bombarded with calls from this organization on my personal and privately listed cell phone. Have spoken to reps to remove number, have block numbers from my phone (they use another) and. hung up on calls received. It just doesn't stop. You should definitely contact your state representatives and reinforce requests for federal "DO NOT CALL" legislation with higher fines and penalties for non-compliance. If fines were issued against these companies, we could pay off the deficit.

Barbara
November 19th, 2018

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I Love this Suplier Company NG-E

(5 / 5)

  they are just amazing they help me alot to reduce my bils

I Love this Suplier Company NG-E
October 17th, 2018

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Don't waste your time

(1 / 5)

  I received a mailer from this "company" when I called to talk to someone, she put me on hold. Now I waited over 10 minutes for her and now I am heading into 60 minutes on hold since the rep put me on hold. WTH?!?! Is my time not valuable? I will be billing them for wasting my time on hold. And They will pay or I will send them to a collection agency. Not a company I want to do business with at all

Pissed off not going to be a customer now
August 27th, 2018

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Calling my grandma just to harass her!

(1 / 5)

  I would like to start off by saying how rude of Kevin was to call my grandma several times just to harass her about switching companies after multiple times of her telling him no she does not want to switch at this time. The finale time he called her just to tell her she needs anger management. My grandma is a single elderly woman that has been through hell and back and doesnt need this on her plate. So please if some from the company would like to give me some contact information I would love to speak to you one on one:).

Kelsea
August 20th, 2018

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Rip off

(1 / 5)

  Call five times in one day four of the five times I pushed 0 which was to tell them I was not interested still got a call after that so I found out which company it was the guy insisted his his rate was cheaper I told him my rate and my rate was cheaper than what his was he tried to convince me differently all they were concerned with was getting me signed up don't waste your money they are a rip-off outfit

K T
August 9th, 2018

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Amazing Company

(5 / 5)

  Amazing company with low fixed rates.Excellent Supplier

Billy Jones
August 7th, 2018

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Good for 3 months

(5 / 5)

  I am the one who shops for the lowest price. By my experience I can see that the 3-month plans will always be the cheapest!

Mark P.
August 1st, 2018

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SATISFIED

(4.2 / 5)

  i was being charged higher rates by STARION as high as 16.99
National gas and electric gave me a reasonable rate for 24 months and low as 9.49 WITHOUT CUSTOMER CHARGE... happy with this supplier

David Parker
July 26th, 2018

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Awesome

(4.8 / 5)

  I really Loved it

Barbie J Bradley
July 26th, 2018

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Enrollment scam

(1 / 5)

  Recently, I receive a letter saying my supplier has changed but I didn't talk to anyone on changing supplier. I call National Gas & Electric LLC about this problem and was told it was a mistake on their part. They accidently enrolled us(I wonder how that happen) and cancellation will take 1 or 2 billing cycle. BEWARE OF THIS COMPANY!.

JM
July 26th, 2018

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NG&E - False Adverising & Rude Customer Service

(1 / 5)

  The post card read lowest qualifying rate: 5.95 cents/kWh, terms available: up to 24 months. So I called multiple times, placed on hold...until I finally got through. The service rep had an attitude from the get go - short and impatient. I came to learn the 5.95 cent tickler rate was fixed for only 3 months then a rate over 9 cents kicks in for 2 years. When the service rep realized I wasnt biting, she hung up on me. Dont waste your time & money!

Bubba
July 9th, 2018

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Pay attetntion

(1 / 5)

  I received a letter from another supplier requesting I be switched. That's when I called Comed to find out what was going on. Comed then informed me that National Gas was my supplier. I have no idea how they became my supplier witch is a lot higher then Comed anyway. They couldn't answer my question. I informed them to cancel that account and switch it back to comed. Well a month later it still has not been done. These people are a fraud and needs to be stopped. They are ripping people off and act like there is nothing the consumer can do about. I am now dealing with the ICC

Lisa
May 18th, 2018

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Horrible Company

(1 / 5)

  I wish I could rank this sham business as a ZERO. I cancelled my contract with them due to skyrocketing rates and switched to Direct Energy. Direct Energy notifed me shortly after that my contract had been cancelled. I checked and Verde was listed on my monthly bill as my new supplier. I called Verde and they said that NGE had sold all their PA accounts to Verde and my contract was one that was transferred at double my Direct Energy rate! I called NGE and they told me they received notification that I switched to Direct Energy but they never cancelled the transfer. I told them I wanted to be reimbursed the diffence and they told me no. I told them I was reporting them to the PUC and then they said they will reimburse me up to the "local utility rate" but would not tell me what that was. They also said it could take 3 -5 months for it to show up on my bill. STAY AWAY. They were extemely rude and are unethical. Don't be taken by them! I plan to blast this all over social media to alert people. I hope other victims do the same.

Lisa Case
May 17th, 2018

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Good low rate

(5 / 5)

  They always are one of the lower options online. Repeat customer in Ohio.

Kevin O.
May 16th, 2018

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National Gas & Electric

(1 / 5)

  This company's caller claimed to be "a ComEd supplier", which is false per ComEd. And they are not the best rate, either. For any competitor, not just this one, find out what all the startup/cancellation/etc fees will cost you in the end, just to get an artificially low and temporary rate. When I identified myself for the second time as a person taking a message for my mother, who is the homeowner, this vendor hung up on me. And that's how I know the caller ID number is no good. Tried it three different times.

cr
May 16th, 2018

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